Six Sigma Green Belt Certification

Organized By:

20th – 21st June, 2011 New Delhi

23rd – 24th June, 2011 Mumbai

Program Overview
Why Six sigma? In these days of economic recession, globalization, reformation and liberalization, competition in any business is
getting tougher and tougher. Therefore, in order to sustain in this fast changing business environment, to delight customers and to
release products as quickly as possible without quality deterioration, competing organizations should make a paradigm shift in their
business approach. Customer orientation, Business objectives, Cost reduction, Increased profit, Shorter cycle time and better ROI are
the latest buzzwords. Precisely, Six Sigma helps you to achieve these objectives. Either you are in manufacturing or in Services
industry such as IT, six sigma can help you identify unnecessary steps and processes, bottlenecks in the flows and suggest alternatives
to improve the productivity.

It applies in all kinds of organizations where variation and waste exist, and every employee should be involved.

What is Six sigma? Six sigma is a data driven approach to remove defect in any process, product and services. The defect rate must
not exceed 3.4 defects/million opportunities. As it is a business initiative, it can be used to design new products/process/services and
re- engineer existing product/process/services. The success of six sigma is mainly based on short term as well as long term actual
data. It can be used for better decision making purpose. It is a proven, successful, tangible and structured methodology which applies
tools and techniques to address Business needs.

Few companies practicing Six sigma

Ford, Infosys, Wipro, GE, Motorola, Toyota, IBM etc.

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918

 Benefits of the Six Sigma:
Six sigma for Breakthrough Improvements in their service/product/project

• Reduces Variation in any process/services

• Reduces Cycle Time of process/services

• Reduces Defects of process/services

Leads to the benefits of

• Improved Customer Satisfaction

• Improved Bottom Line (Net Profit)

Six Sigma Green Belt Training Methodology

DMAIC + Tools and Techniques

Six Sigma methodology of DMAIC (Define, Measure, Analyze, Improve and

Control) helps one in achieving optimum business results through minimum
resource mobilization.

Faculty Profile
Wilfred Raju is a senior consultant, who aims to help the organization to achieve improvement in the performance of the business
processes which are having more problems/pains, reduce the cycle time of a process/service/product, delight the customers and
align the IT investments with Business objectives to maximize the ROI, reduce the TCO and increase the net profit of the business.

Wilfred has overall 24 years+(>15 yrs in IT) experience in IT Project/Program delivery management, Product development and
Consulting- Business Process Re-engineering, IT Portfolio Rationalization and Six sigma with a capability to start new Business
units/Practices, manage and operate as profitable centres.

As he has played roles like Delivery Head, Principal Consultant, Program Manager, Project Manager and EDP/MIS Manager in IT
companies like Mahindra Satyam, NatureSoft and Geosoft and non IT Company like Central Warehousing Corporation, he is having
expertise in multiple technologies- Microsoft, JAVA, Open source, Embedded and ERP and hands-on industry exposure with the clear
cut business processes in Human Resource Management, Banking, Insurance, Finance, Warehouse & Transport (Logistics)
Management; Import & Export Operation; Container Freight Station Management, Auto manufacturing & Port operational processes;
Trading, Retail, Shipping Management and Supply Chain Management.

He has conducted many Six sigma and Project Management training programmes for IT as well as non-IT employees.

Wilfred has authored books on Linux and Software Project Management.

Dates & Venue Registration Fees

This workshop is organized over two days. Registration fee per participant is Rs. 11,900/-
only + 10.3% service tax
Project assistance fee of Rs. 8,000/- + 10.3%
20th – 21st June, 2011 9.30 am – 5.30 pm New Delhi service tax will be charged from those who want to
23trd – 24th June, 2011 9.30 am – 5.30 pm Mumbai do a project

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918

 Course Content for Six Sigma Green Belt Certification
Day 1
Define Phase:
• Objectives of this training
• What is Six sigma?
• Six sigma History
• Why six sigma?
• How six sigma?
• Focus of Six sigma
• Six sigma certification process
• What is lean six sigma?
• What is productivity?
• What is a process?
• High level process map
• Definition of SIPOC
• Stakeholder’s focus/vision
• Quality Function Deployment (QFD)
• Understanding variability
• Cycle time reduction
• Improvement areas/objectives
• Brainstorming
• Multivoting
• Project charter
• Critical to quality (CTQ)
• Kano analysis
• Project plan etc.
Measure Phase:
• Measurement basics
• Basic Statistics
• Gathering Data
• Types of data
• Sampling
• Check sheet
• Characteristics of data
• Central tendency
• Frequency distribution
• Variation
• Histogram
• Importance of shape and spread
• Continuous data
• Normal distribution
• Process capability
• Discrete data
• Defects calculation
• DPU calculation
• Measurement system(R&R)
• Minitab
http://www.optiriskindia.net
Procedure to get Green Belt
Day 2
Certificate
Attend four sessions of Six Sigma training and then
Analyze Phase:
complete a process improvement project within the next 3
• Pareto chart to 4 months. Our faculty would assist you with the
• Process Map project. Upon successful completion and submission of
• Cause and Effect analysis and the project report, you will receive the Green Belt
diagram Certificate from us.
• Potential root causes
• Affinity Diagram
Rs. 8000/- + 10.3% service tax will be charged extra for
• Hypothesis testing
assisting the participant with completing the project and
evaluating the project report for green belt certification.
Improve Phase:
However, “certificate of participation” will be given
• Correlation & Regression
• Design of Experiments (DOE) to all participants at the end of the second workshop
• Failure Mode Effect Analysis (FMEA) session.
• Evaluating solutions
• Decision analysis Eligibility Criteria:
• Action plan matrix
• Prioritization • Any degree/diploma
• Cost benefit analysis
• Selecting solution
Target Audience:
• Implementation planning
Anyone with minimum two years industry
Control Phase: experience is eligible to attend:
• Documentation process
• Automobile Industry
• Response chart
• Statistical Process Control (SPC)
• Banking, Finance, Securities, Insurance
• Change management
sectors (BFSI)
• Define new baseline and Review • Container Freight Station
measurement • Customer Relationship Management (CRM)
• Monitor the new process and its • Human Resource
performance • Import & Export Operation
• Project closure
• IT
• Insurance
Tools/Techniques:
• Port Logistics Processes
• SIPOC • Retail
• Manufacturing
• QFD
• Brainstorming • Shipping
• Multivoting • Supply Chain Management(SCM)
• Kano analysis • Trading
• Process mapping
• Transportation
• Histogram
• Minitab • Warehousing, etc
• Pareto chart
• Cause and effect diagram Take away
• Affinity Diagram
• Failure Mode Effect Analysis i. Hand out of course materials
• Design of Experiments(DOE)
ii. Six sigma green belt certificate
• Control Charts
• Modeling tool
iii. Application knowledge on Six sigma
E-Mail: contact@optiriskindia.com Contact: +91 90945 32918
 Registration Terms & Conditions
Six Sigma Green Belt The registration fee for the event covers the following: Attendance, copy of the
documentation, lunches and light refreshments. Accommodation is not included,
Certification but reduced rates have been negotiated. Please contact Optiriskindia for details.
Productivity Improvement using Six Sigma certification Examination and Exam fees

20th and 21st June, 2011 New Delhi

are not included as part of the workshop.

23rd and 24th June, 2011 Mumbai What happens if I have to cancel?
Confirm your CANCELLATION in writing up to 15 working days before the event and
receive a refund less a 10%. Regrettably, no refunds can be made for cancellations
received less than 15 working days prior to the event and the invoice will remain
4 EASY WAYS TO REGISTER due. SUBSTITUTIONS are welcome at any time. You may also TRANSFER your
booking to a future event for a small additional charge of Rs. 1500/-, payable
• Fill this form and post To:
within one week of invoice. As we cannot guarantee that exactly the same course
L-468, Ground Floor, 21st Cross Street,
will be available, the transfer will be open to any other event taking place within six
Thiruvalluvar Nagar,
months from the date of the original event. The organizers reserve the right to
Thiruvanmiyur,
amend the programme if necessary.
Chennai - 600041
• Fill this form and send a scanned copy to contact@optiriskindia.com INDEMNITY Should for any reason outside the control of Optiriskindia, the venue
• Register online at: http://www.optiriskindia.net/sixsigma.php or the speakers change, or the event be cancelled due to industrial action, adverse
• Call us +91 90945 32918 to provisionally reserve a seat. weather conditions, or an act of terrorism, Optiriskindia will endeavor to
reschedule, but the client hereby indemnifies and holds Optiriskindia harmless
from and against any and all costs, damages and expenses, including attorneys
Registration fees for all participants for Six Sigma Certification is Rs. 11,900/- only + fees, which are incurred by the client. The construction validity and performance of
10.3% Service Tax (Rs. 13,126 /-) this Agreement shall be governed by all aspects by the laws of India to the
Project assistance fee of Rs. 8,000/- + 10.3% service tax will be charged from those exclusive jurisdiction of whose court the Parties hereby agree to submit.
who want to do a project.

1st Delegate Please Book Me On This Event

Title Dr. . Mr. Ms. Mrs.
First Name............................................................................................. Six Sigma Green Belt Certification
Surname................................................................................................. 20th and 21th June, 2011 New Delhi
Position................................................................................................... 23rd and 24th June, 2011 Mumbai
Head of Department..............................................................................

2nd Delegate
Other comments/ Suggestions
Title Dr. . Mr. Ms. Mrs.
First Name.............................................................................................
Surname.................................................................................................
Position...................................................................................................
Head of Department..............................................................................

Contact Details
Organization...........................................................................................
Address..................................................................................................
...............................................................................................................
City…….................................... Post Code......................................
Tel............................................ Mobile.............................................
Fax...........................................
E-mail........................................................................................................

PAYMENT DETAILS:
I enclose a cheque /DD made payable to “Optirisk Learning Systems Pvt Ltd” payable at Chennai.

Instrument No : Amount :

Bank Name ……………………………………………………………………………..

Branch …………………………………………………………………………………….

Signature.. .............................................................................

Six Sigma Green Belt Certification by

http://www.optiriskindia.net E-Mail: contact@optiriskindia.com Contact: +91 90945 32918