OUMH1103_SEM SEPT08/F_AH

PART A / BAHAGIAN A

INSTRUCTIONS / ARAHAN

Part A contains TEN questions. Answer ALL questions.

Bahagian A mengandungi SEPULUH soalan. Jawab SEMUA soalan.

QUESTION/ SOALAN: Marks/ Markah

1. Explain briefly OUM’s approach to learning.

Jelaskan dengan ringkas pendekatan yang diambil OUM di dalam

pembelajaran.
(2)

2. State TWO ways to overcome anticipatory anxiety - anxiety that you

feel while preparing assignments or studying for examination.

Berikan DUA cara untuk mengatasi kegelisahan yang timbul ketika

menulis tugasan atau ketika belajar untuk peperiksaan.
(2)

3. Explain briefly the functions of these buttons:

(a) Home
(b) Refresh

Terangkan dengan jelas fungsi butang-butang di bawah:

(a) Home
(b) Refresh
(2)

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4. Is it important for an OUM student to download or to have Adobe

Acrobat Reader in his computer? Explain your answer.

Adakah penting bagi seorang pelajar OUM untuk memuatturun atau

mempunyai Adobe Acrobat Reader di dalam komputer peribadinya?
Jelaskan jawapan anda.
(2)

5. What is the purpose of ‘fast reading’ and ‘slow reading’ technique?

State ONE purpose each.

Apakah tujuan teknik ‘bacaan cepat’ dan ‘bacaan lambat’? Berikan SATU
tujuan setiap satu.
(2)

6. Why is it important for an OUM student to have effective note

making skills? Explain your answer.

Kenapakah penting bagi seorang pelajar OUM untuk mempunyai

kemahiran dalam membuat nota yang efektif? Jelaskan jawapan anda.
(2)

7. To produce a good assignment, a student needs to first analyse the

topic of the given assignment. Describe the next TWO steps that a
student should carry out to ensure that the assignment produced is of
good quality.

Untuk menghasilkan sebuah tugasan yang baik, seorang pelajar hendaklah

menganalisa topik yang diberi. Huraikan DUA lagi langkah yang perlu di
ambil untuk menghasilkan tugasan yang bermutu tinggi.
(2)

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8. Explain briefly ONE type of information source that is available at

OUM’s physical library.

Terangkan dengan ringkas SATU jenis sumber maklumat yang boleh

didapati di perpustakaan fizikal OUM.
(2)

9. A student cannot read an ebook at Ebrary. State ONE possible reason

and ONE possible solution to his problem.

Seorang pelajar tidak dapat membaca ebook di Ebrary. Berikan SATU

sebab dan SATU penyelesaian kepada masalah ini.
(2)

10. How to improve slides produced using PowerPoint?

Bagaimanakah untuk memperbaiki mutu slaid dengan menggunakan

PowerPoint?
(2)

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BAHAGIAN B / PART B

ARAHAN / INSTRUCTIONS

Bahagian B mengandungi EMPAT soalan. Jawab TIGA soalan SAHAJA.

Part B contains FOUR questions. Answer THREE questions ONLY.

QUESTION/ SOALAN: Marks/ Markah

1. Borhan is a newly registered OUM student. He was very motivated

when he first joined OUM. Lately, however, Borhan has become
demotivated as he finds learning difficult. For example, he finds it
extremely hard to concentrate on his studies when revising at home as
he is always thinking about work.

(a) Explain to him, the 3-step process that he can utilize to improve
his concentration. Provide relevant examples to illustrate each
step. (9)

(b) During a discussion with his tutor, Borhan identifies that one of
his other problem is that he does not have realistic goals in his
learning. Explain to him the FIVE step approach to setting
realistic goals in learning. Provide relevant examples to
illustrate each step. ( 11 )
(Total/Jumlah: 20)
Borhan ialah seorang pelajar yang baru sahaja mendaftar di OUM. Pada
awalnya, dia mempunyai motivasi yang tinggi untuk belajar. Tetapi sejak
kebelakangan ini, motivasi Borhan telah menurun kerana kesukaran
belajar. Contohnya, Borhan menghadapi masalah untuk menumpukan
pelajaran di rumah kerana dia kerap memikirkan tentang kerja.
(a) Jelaskan kepada Borhan 3 langkah yang patut diambil untuk
memulihkan konsentrasi Borhan pada pelajaran. Berikan contoh-
contoh yang relevan untuk menggambarkan setiap langkah.

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(b) Ketika satu diskusi di kelas bersama tutor Borhan mendapati beliau
tidak mempunyai matlamat pembelajaran yang realistik. Jelaskan
kepada Borhan LIMA langkah yang patut diambil untuk membuat
matlamat realistik bagi pembelajarannya. Berikan contoh-contoh
yang relevan bagi menggambarkan setiap langkah.

2. Leena is studying for her examination. She wants to make notes on the
given passage.
Benefits of Internet Marketing

1. Far Cheaper and Much More Flexible Than Print Advertising

The Internet is extremely different from print advertising in that

space is cheap, your advertisement is accessible for a longer period
of time, the content can be changed without having to ask someone
to do it for you (if you use a content management system) and you
can potentially reach a wider audience.

2. Market Expansion

The Internet has allowed businesses to break through the

geographical barriers and become accessible, virtually, from any
country in the world by a potential customer that has Internet access.

3. Improve credibility

A website gives you the opportunity to tell potential customers what

you are about and why you deserve their trust and confidence. In
fact, many people use the internet for pre-purchase research so that
they can determine for themselves whether a particular supplier or
brand is worthy of their patronage, and won't take them for a ride.

4. Available 24 365

No more turning customers away when its time to close shop,

putting up a note saying "closed for public holiday", or leaving an
irritating message on your answering service specifying your trading
hours. Tell them to visit your website for information they are
looking for.

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5. Offer Convenience

It is far more convenient for a person to research a product on the

Internet than it is to get in a car, drive somewhere and look for or
ask someone for information on a product. Also, a potential
customer won't have to judge a call centre agent to determine
whether he/she has their best interests in mind, or just wants to make
a sale. The potential customer can visit your website whenever they
like in their own privacy and comfort, without the stresses and
distractions that exist in the "real world".

Retrieved from: http://internet-marketing.mcdar.net/37989.php

( 12 )
(a) Draw a mind map with 5 subheadings and proper examples
with explanation to illustrate points.

(b) Leena is trying hard to remember the benefits of internet

marketing. Illustrate an example of a mnemonic sentence that
(8)
she can form to help her memorize the information. Use the
highlighted words in the passage.
(Total/Jumlah: 20)

Leena sedang mengulangkaji bagi menghadapi peperiksaan. Dia mahu

membuat nota berdasarkan pernyataan yang diberi.

Faedah-faedah Pemasaran melalui Internet

1. Lebih murah dan flexibel dari iklan bercetak
Internet amat berbeza dari iklan bercetak kerana ruang iklan di internet
adalah lebih murah, iklan dapat diakses lebih lama dan maklumat boleh
diubah tanpa perlu bertanya kepada sesiapa (sekiranya anda menggunakan
sistem pengurusan isi kandungan) dan anda berpotensi untuk menjangkau
lebih ramai orang.

2. Pengembangan pasaran

Internet telah membenarkan banyak peniagaan untuk menembusi

halangan-halangan geografi dan menjadi lebih mudah diakses secara maya
dari mana-mana negara didunia oleh pembeli yang mempunyai akses
internet.

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3. Memperbaiki Kredibiliti

Laman web memberi peluang pada anda untuk memberitahu pembeli-

pembeli yang berpotensi berkenaan syarikat dan kenapa anda berhak
mendapat kepercayaan dan keyakinan mereka. Ramai telah menggunakan
internet untuk membuat penyelidikan sebelum membuat pembelian untuk
menentukan samada seseorang pembekal atau sesuatu jenama patut di
mendapat perhatian mereka dan tidak akan ditipu.

4. Bersedia 24 365

Tiada lagi masalah menolak pelanggan kerana masa untuk tutup kedai
sudah tiba, menampal notis ‘tutup untuk cuti umum’, atau meninggalkan
mesej yang menjengkelkan di mesin jawapan untuk memberitahu masa
perniagaan. Hanya beritahu pelanggan anda untuk mengunjungi laman
web anda untuk sebarang maklumat yang diperlukan.

5. Tawaran Kemudahan

Adalah lebih mudah untuk seseorang untuk menyelidiki sesuatu produk di

internet dari menaiki kereta, membawanya kesuatu tempat dan
menanyakan kepada seseorang informasi tentang produk tersebut.
Pelanggan yang berpotensi juga tidak perlu menghakimi agen di pusat
panggilan untuk menentukan samada dia memikirkan tentang kebaikan
anda atau hanya sekadar ingin menjual produk. Pelanggan yang berpotensi
akan melawat laman web anda bila-bila sahaja pada masa yang sesuai
untuk mereka tanpa stres dan gangguan yang ada dia “dunia sebenar”.

(a) Lukiskan satu peta minda yang mepunyai LIMA tajuk kecil dan
contoh serta penjelasan untuk menggambarkan setiap maklumat
penting.

(b) Leena sedang cuba menghafal faedah-faedah pemasaran melalui

internet. Berikan SATU contoh ayat mnemonic yang boleh dibuat
untuk membantu Leena menghafal maklumat penting. Gunakan
perkataan yang di ‘highlight’ di dalam karangan di atas.

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3. (a) Roy got really low marks for his assignment because he had
plagiarised. Explain to him THREE ways that can help him
avoid from committing plagiarism in the future. (9)

(b) Paraphrase the given passage below in ONE sentence and put in
proper in-text citation using the APA referencing format.

University students need help to develop their writing skills for a

number of reasons. Firstly, many students, both school leavers,
and mature age, may come to university with inadequate previous
educational experiences in relation to literacy. Secondly, the
writing demands and writing tasks at university may differ
markedly from students' previous writing experiences at school or
at work. Thirdly, the context in which university writing takes
place often provides little guidance for students who are expected
to be autonomous, independent and able to manage their time and
learning tasks.

Writers: Barbara de la Harpe, Alex Radloff, Jenny Giddy, Marjan Zadnik

and Joy Yukich
Title of article: Developing a practical resource to enhance students'
academic writing skills.
Year: 2000
Type of source: Proceedings of the 9th Annual Teaching Learning Forum,
2-4 February 2000. Perth: Curtin University of Technology.
Retrieved from: http://lsn.curtin.edu.au/tlf/tlf2000/delaharpe.html
( 11 )
(Total/Jumlah: 20)

(a) Roy telah mendapati markah yang rendah untuk tugasannya kerana
beliau telah melakukan plagiat. Jelaskan kepada Roy TIGA cara
yang dapat membantunya dari melakukan plagiat di masa hadapan.

(b) Paraphrasa maklumat yang diberi dalam SATU ayat dan letakkan
‘in-text citation’ menggunakan format APA.

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4. Lim’s tutor informed her that she needs to read a book entitled
‘Learning and teaching in higher education : The reflective
professional’ by Greg Light for her assignment. The tutor also informs
Lim that the book is available at OUM’s physical library. Lim,
however, needs help in retrieving the call number of the book from
OPAC.

(a) As a caring classmate, provide a detailed explanation to assist

Lim in retrieving the call number using OPAC. Utilize author (11)
search in your explanation.

(b) Lim has found a journal entitled “Reflection in Practice” by

Freda McKay for her assignment. During her tutorial, her tutor
emphasizes on the importance of evaluating information before
utilizing it in assignments. Explain to Lim THREE evaluation
criteria that she can utilize to view the suitability of the journal ( 9)
for her assignment.
(Total/Jumlah: 20)

Tutor memberitahu Lim bahawa dia harus membaca sebuah buku bertajuk
‘Learning and teaching in higher education : The reflective professional’
oleh Greg Light untuk tugasannya. Tutor juga memberitahu Lim bahawa
buku tersebut terdapat di perpustakaan fizikal OUM. Lim memerlukan
bantuan untuk mendapatkan nombor panggilan buku tersebut dari OPAC.

(a) Sebagai rakan sekelas Lim, berikan penerangan yang terperinci

untuk membantu Lim mendapatkan nombor panggilan dengan
menggunakan OPAC. Gunakan pencarian pengarang di dalam
penerangan anda.

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(b) Lim terjumpa sebuah journal bertajuk “Reflection in Practice” yang

ditulis oleh Freda McKay untuk tugasannya. Ketika tutorial, tutor
telah menegaskan kepentingan untuk menilai maklumat sebelum
digunakan di dalam tugasan. Jelaskan pada Lim TIGA kriteria
penilaian maklumat yang boleh membantu Lim untuk menilai
kesesuaian journal yang ditemui bagi tugasan beliau.

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PART C/ BAHAGIAN C

INSTRUCTIONS/ ARAHAN

Part C contains TWO questions. Answer ONE question ONLY.

Bahagian C mengandungi DUA soalan. Jawab SATU soalan SAHAJA.

QUESTION/ SOALAN: Marks/ Markah

1. Discuss ways to maximise learning during face to face tutorial.

(Jumlah/ Total: 20)

Bincangkan cara-cara untuk memaksimakan pembelajaran semasa tutorial

bersemuka.

2. ‘Internet benefits students in many ways’. Discuss.

(Jumlah/ Total: 20)

‘Internet memberi banyak faedah kepada pelajar di dalam pelbagai cara.’

Bincangkan.

END OF QUESTION PAPER/ KERTAS SOALAN TAMAT

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