A Case Study in International

Project Management
Tokyo Otemachi PoP

© 2008 Tata Communications Transformation Services, Ltd. All Rights Reserved.

Background & Objective

Japan

• Japan has the second largest number of Internet users in Asia

Background

• A total of 87.5M users out of a population of 128M or 68% penetration1

• Otemachi is well located to attract Japanese ISPs including the 80+ JPIX2 members at the
same site
• Has the potential to generate substantial incremental revenues in FY08 alone
• Major customers like FLAG, AT&T, C&W, PCCW, BT, Sprint etc are on this link
Objective

• To establish a new Tata Communications Internet exchange at Tokyo (KDDI-Otemachi)

• Upgrade the existing Japan (TV2)-Palo Alto (PDI) STM16 IP backbone link to STM64
capacity

1 Data as on August 2007 as per Internet World Stats

2 JPIX – Japan Internet Exchange

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Tokyo Otemachi Project Design

Japan

New Force10
Tokyo Existing Shinagawa
E600i router
TV2 PoP

Palo Alto
PDI

New Force10
New Tokyo KDDI E600i router
Otemachi IP PoP
Los Angeles
LAA

Hong Kong
New STM64 HK2

New 10GE

Existing STM16

Existing router
New router

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Scale of the Project

Multi IP Transmission Facilities

technology

Cisco JDSU Canon NC

Multi Force 10 KDDI US Robotics
vendor Trend Black Box
Deppradelle

Sales & Marketing

Engineering
Multi Finance
discipline Procurement
Operations

Otemachi (Japan)
Multi
Shinagawa (Japan)
geography
Palo Alto (USA)

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Scale of the Project - Workflow
Requirements Low Level Design
Ordering Implementation Testing
& High Level
Design Equipment
IP
equipment Installation &
Configuration

TX Procurement
Integrated Solution Planning

equipment
Connectivity to
Back-bone
Capacity
•On-net Testing
•Off-net
•Dark Fiber NIMS1 / Cramer
Network & other OSS
Ordering
Rack &
Power
Provisioning &
Activation
Misc.
1 Network and Infrastructure Management Service

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Implementation – WBS

Tokyo Otemachi Project

Project 2 x 10G
Engineering Otemachi Site 1 x 10G Shinagawa
Management Otemachi –
- Palo Alto
Shinagawa

Procurement

The Project Management Office Implementation

(PMO) based in India worked in
close conjunction with all the cross
functional teams based across
various offices and project sites

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Project Timelines

Jun 07 Otemachi Project Kick-off with General Planning

Engineering Team kicks off activities

Procurement Team kicks off activities

Placing of Bandwidth and Capacity Orders

Jul 07 Order of STM64 On-net capacity between Tokyo & Palo Alto

Order of Dark Fibers between Otemachi and Shinagwawa

Facilities Team sets up base at Otemachi Site

Implementation Team kicks off at Otemachi Site

Installation of Otemachi PoP kicks off

Commencement of installation of 2X10G connectivity between Otemachi and Shinagawa

Oct 07
Installation of STM64 circuit between Palo Alto and Shinagawa commences

Nov 07 Project Ready For Service

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Project Details
ƒ Otemachi PoP manned by vendor while PMO activities were remote managed from India
Challenges
ƒ Co-ordination with functional team based out in different time zones/countries
ƒ Procure Off-net capacity (2x10G) on diverse paths between Otemachi & Tokyo within 10
weeks from different vendors

ƒ Establish the Work Breakdown Structure (WBS) for the project

ƒ Implement “critical path” techniques: Fast-tracking, Resource leveling etc
ƒ Establish Performance Measurement Baseline (PMB) for the project & sign-off by stakeholders
ƒ Complete the transmission BER Test (Bit Error Rate) of the backbone circuits well in advance
Solutions of the IP testing
ƒ Ensure purchase orders for equipments & network orders for circuits are placed well within
time
ƒ Weekly review meetings & progress reports to stakeholders, updated Project Binder on
common shared electronic repository

ƒ Build up of additional 10G IP capacity via the Trans-Pacific to cater to high density
Benefits data traffic between Asia & US
ƒ Access to 80+ ISPs for selling IP Transit services well within required timelines
ƒ Confidence of management & deployment of much larger and complex projects on
time & within budget from an offshore location

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Key Learnings
ƒExpertise acquired by the TCTS team:
ƒ Dedicated team of project management specialists
ƒ Rich experience of handling international projects from off-shore location
ƒ Exposure to varied existing and new technologies
ƒ Knowledge and expertise of industry best practices
ƒ Equipped with tools and necessary certifications
ƒ Can deliver any part/ end-to-end project management services to customers around the globe

ƒ Customers can benefit from TCTS’ PMO services without having to maintain a specialized
team within their organizations for intermittent needs of project management

Vendor Management

Engineering

Implementation
Challenge: Manage
upgrade of multi Large-scale
Planning

technology, multi International Project

vendor, multi Management
geography network
Capacity Planning

Inventory Management

Efficient & effective planning, co-ordination & implementation with optimal

utilization of resources, coupled with close monitoring & control of activities
to meet the Project Milestones

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 Thank you

© 2008 Tata Communications Transformation Services, Ltd. All Rights Reserved.