Professional Documents
Culture Documents
Business Reserch
2. Business strategy
– Minimize risk by placing assets in different parts of the world, e.g., production
– Contract manufacturing
– Manage company-government relations
Globalization
Globalization Defined
Trend toward greater economic, cultural, political and technological
interdependence among national institutions and economies
The increased freedom and capacity of individuals and firms to:
undertake economic transactions with residents of other countries
operate on Globalization
a global scale
Globalization as ‘Deterritorialization’
Breakdown of borders of Space and Time
GLOBALIZATION = INTERNATIONALIZATION
Not a new phenomena – Colonization, mercantilism(16th - 18th Century)
Two Phases:
1870-1913
1950 onwards
Measures of Globalization
Trade integration
Market Integration
Financial integration
Global production networks
Globalization of markets
Convergence in buyer preferences in markets around the world
• Reduces marketing costs
• New market opportunities
• Levels income stream
Globalization of production
Dispersal of production activities worldwide to minimize costs or maximize quality
• Access low-cost labor
• Acquire technical expertise
• Obtain production inputs
Drivers of Globalization
Internationalization of Economic Activity
Trade & Finance
Global Liberalization
Domestic and International
Technological Changes
IT Revolution (Speed and Cost)
Improvements in Transportation
EX: Containerized Shipping, Movement Tracking,
Globalized Production Structures
‘Stateless Corporations’ (Nike)
International HRM
Major differences between domestic HRM and IHRM
1. Business activities e.g. taxation, international relocation, expatriate remuneration,
performance appraisals, cross-cultural training and repatriation
2. Increased complexities e.g. currency fluctuations, foreign HR policies and practices,
different labor laws
3. Increased involvement in employee’s personal life e.g. personal taxation, voter
registration, housing, children’s education, health, recreation and spouse employment
4. Complex employee mix – cultural, political, religious, ethical, educational and legal
background
5. Increased risks e.g. emergency exits for serious illness, personal security, kidnapping
and terrorism
Stages of Interntionalization
1. Domestic Operation
2. Export Operation
3. Subsidiaries or Joint Venture
4. Multinational Operation
5. Transnational Operation
6. Efficiency and responsive of different type of firms
Stage 1: Domestic Operations
– Firms offer products or services that are designed to primarily serve consumers in
the domestic market (e.g., law firms)
–
Stage 2: Export Operations
– Products and services are opened up to markets in other countries, but production
facilities remain in Canada (e.g., McCain Foods).
– HRM: Provides sales force with skills and motivation to succeed in these foreign
markets.
–
Stage 3: Subsidiaries or Joint Ventures
• Some operational facilities (e.g., parts assembly) are physically moved to other countries.
• Corporate headquarters in home country has high control over foreign operations.
• HRM: Provides expatriates and local employees with knowledge and skills to succeed in
the foreign country.
•
Stage 4: Multinational Operations
• Much more prevalent international dispersion of production and service provision
facilities.
• Decentralization of decision-making more prevalent, but “major” personnel decisions still
made within home country.
• Expatriates still primarily manage foreign facilities.
1.International company –
– transports its business outside home country
– each of its operations is a replication of the company's domestic experience
– structured geographically
– involves subsidiary general managers
• Companies offering multiple products often find it challenging to remain organized e.g.
need to have a common information systems for accounting, financial and management
controls, and marketing. Most evolve to become multinational companies
2.Multinational company –
– grows and defines its business on a worldwide basis,
– but continues to allocate its resources among national or regional areas to
maximize the total.
3.Global organizations –
– treat the entire world as though it were one large country
– may be the entire company or one or more of its product lines
– may operate with a mixture of two or more organizational structure
simultaneously.
4.Transnational organization –
– Use specialized facilities to permit local responsiveness
– more complex coordination mechanism to provide global integration
Approaches to expatrite
When their use Increases
Rason for failure of international assigment
Reason for Quitting job on return
Use of Expatriates
• At Stage 3, the firm must decide what presence expatriates will have in managing the
foreign facilities.
• Three approaches can be taken:
– Ethnocentric (all expatriates)
– Polycentric (all local country citizens)
– Geocentric (citizenship is ignored in favour of “best person for the job”); typical
of transnational firms.
1. Selection
• Provide realistic country preview.
• Measure ability to be sensitive to different cultures and/or comfort with specific foreign
country’s culture.
• Have successful expatriates make the selection decisions.
• Require previous international experience (pay attention to specific country worked in).
• Assess family’s willingness to live or work abroad.
2. Training
Cross-cultural training, which can address:
• Major cultural differences
• Foreign expectations regarding polite behaviour
• Foreign expectations regarding business behaviour
• How to avoid feeling insulted when no insult is made
→ Video and role-play approaches to training delivery are critical for cross-cultural training.
3. Career Development & Compensation
Ensure expatriates know that an international assignment helps in terms of advancement
within the firm
• Disposable income abroad should be the same (if not more) than what is given at home.
• Provide incentive to work abroad (bonus, pay increase).
• Ensure pay equity within foreign facilities.
IHRM
» Lessons for Global firm
» Main challenges in IHRM
Important lessons for global firms
• The need to manage change
• The need to respect local cultures
• The need to understand a corporation’s culture
• The need to be flexible
• The need to learn
Defination:
“International Business consists of transactions taking place across national borders for
the purpose of satisfying the objectives of individuals and organizations.”
Stages of Internationalization
Stage-1 :Domestic Company
Stage 2 : International Company
Stage 3 : Multinational Company
Stage 4 : Global Company
Stage 5 : Transnational Company
Management Stage one Stage two Stage three Stage four Global
emphasis Domestic Domestic Multinational
Focus Domestic Ethnocentric Polycentric Geocentric
Marketing Domestic Extension Adaptation Extension
strategy
Management Domestic Centralised top Decentralised Integrated
style down bottom up
Manufacturing Mainly domestic Mainly domestic Host country Lowest cost
stance worldwide
Investment Domestic Domestic used Mainly in each host Cross subsidization
policy worldwide country
Performance Domestic market Against home Each host country Worldwide
evaluation share country market market share
share
Advantages
1. Higher living standards 2. Increased socio-economic welfare
3.
Wider market 9. Division of labor and specialization
4.
Reduced effects of business cycles 10. Economic growth of the world
5.
Reduced risks 11. Optimum and proper utilization of
6.
Large scale economies World resources
7. Potential untapped markets 12. Cultural transformations
8. Provides opportunities for 13. Knitting the world into a closely
challenges to domestic market 14. interactive traditional villages
Problems
1. Political factors 7. Bureaucratic practices of
2. Huge foreign indebtedness government
3. Exchange instability 8. Technological pirating
4. Entry requirements 9. High cost
5. Tariff, quotas and trade barriers 10. Cultural sensitivities
6. Corruption
TYPES OF ENVIRONMENT
1. Economic Environment
2. Cultural Environment
3. Demographic Environment
4. Political – Legal Environment
5. Natural Environment
6. Technological Environment
7. Trading Environment
Protectionism – Every country wants to protect own companies from foreign competition
Historically, countries have been dominated by a desire to protect domestic industry from
foreign competition.
There have been many attempts to regulate the international economic environment in
the interests of freeing up trade between countries.
In recent years, trade barriers have fallen in most countries, however they have been
replaced by non-tariff barriers.
Justifications for protectionism:
1. Protection of an "infant" industry: Industry is very small like SME in India so they cant
compete with foreigner so protects them
2. Intervention into a temporary trade balance: If suddenly export becoming very less than
import, then BAN import for sometime to balance them out
3. Maintenance of domestic living standards and preservation of jobs. To protect domestic
jobs, and hence the standard of living of domestic people
4. Retaliation: Now there is World trade organization earlier countries used to keep doing as
they wanted. If India stops import from China, China would also stop import from India
TRADE BARRIERS
Governments restrict trade to protect industries from foreign competition by using two main
tools:
– Tariffs
– Nontariff barriers
Tariff: is a tax on a good that is imposed by the importing country when an imported good
crosses its international border.
Nontariff barrier: is any action other than a tariff that restricts international trade. For example,
a quota.
Definition: Culture prescribes the forms of behaviour that are acceptable to people in a specific
community. It is an integrated sum total of learned behavior …traits that are shared by members
of any given society.
– Culture is learned
– Culture is dynamic
– Culture is subjective
The Elements of Culture
1. Material Elements 5. Religion
2. Language - verbal and non-verbal 6. Values and Attitudes
3. Aesthetics 7. Manners and Customs
4. Education u Social Institutions
Cultural Traits
1. High Context & Low Context Culture
2. Masculine & Feminine Culture: Give more importance to Men/ women
3. Monochronic & Polychronic Culture: Do one work at a time/ many at a time
4. Universalism Vs Particularism:
5. Individualism Vs Communitarianism: Live individually or in groups
6. Neutral Vs Emotional: Do not show emotion of show lot of Emotion
7. Achievement Vs Ascription: Status of person based on work done/ position held
8. Cultural Stereotypes
3. Political Environment
• Introduction
• Role of Government in the Economy
• Sources of political instability
• Political risks
• Managing overseas political environment
INTRODUCTION
u An important part of any business decision is assessing the political environment in
which the firm operates.
u Civil wars, assassinations, kidnapping of foreign businesspeople, and expropriation of a
firm’s property are dangerous to the viability of a firm’s foreign operations
Political risks
u Political risks: any changes in the political environment that may adversely affect the
value of the firm’s business activities
u Three types of political risks:
1. Ownership risk, where the property of the firm is threatened through confiscation
or expropriation
2. Operating risk, in which the ongoing operations of the firm and/or the safety of
its employees are threatened
3. Transfer risk, in which the government interferes with the firm’s ability to shift
funds into and out of the country
Legal Environment
• Types of Legal systems
• Legal Issues
• Marketing laws
• Methods used for Contract and Dispute Resolution
Types of Legal Systems
– Common law- based on tradition, past practices, legal precedent, and
interpretation via court decision
– Code law- based on an all-inclusive system of written rules of law
– Islamic law- based on the Koran, and applied by Islamic countries
– Other legal codes- include tribal (or indigenous) law, and socialist laws
Marketing Laws
u Does the product comply with national rules regarding:
– technical regulations, standards, labeling, packaging restrictions, etc.
u Advertising
– product claims, comparative advertising
u Promotional restrictions
– coupons, contests, gifts, etc
u Government price controls
– often motivated by a desire to protect consumers’ interests or control inflation
– a desire to ensure price competition in the market
u Laws on distribution
F Shipping
F Regulation of airline services
F Rights of carriage by air and sea
F Liabilities for loss and damage to cargo
u Channel activities
– Foreign/local agency termination arrangements
GATT - Objectives
• Prime objective of GATT was to liberalize trade.
• Raising standard of living
• Ensuring full employment and a large & steadily growing volume of real income &
effective demand.
• Developing full use of the resources of the world.
• Expansion of production & International trade.
GATT - Rules
1. Any proposed change in the tariff , or other type of commercial policy of a
member country should not be undertaken without consultation of other parties to
the agreement.
2. The members should work towards the reduction of the tariff & other barriers to
international trade, which should be negotiated under the framework of GATT
Functions of WTO
1. Administering the WTO Agreements.
2. Providing the forum for negotiation among its members concerning their multilateral
trade relations.
3. Administering the mechanism for settling trade disputes between the member
countries.
4. Monitoring national trade policies.
5. Providing technical assistance and training for developing countries
6. Cooperating with other international organizations like the IMF & IBRD and its
affiliated agencies with a view to achieving greater coherence in global economic
policy making
GATT WTO
GATT was adhoc & provisional WTO and its agreements are permanent.
GATT had contracting parties WTO has members
GATT system allowed existing domestic legislation to WTO doesn’t permit this
continue even if it violated a GATT agreement
GATT was less powerful, dispute WTO is more powerful than GATT,
settlement was slow and less efficient, dispute settlement mechanism is
and its ruling could be easily blocked. faster, very difficult o block the
rulings
Functions of IMF
• Oversees exchange rate policies
• Monitors international payments imbalances
• Provides temporary loans for balance-of-payments financing.
• Provides the government and central banks of its member countries with technical
assistance and training in its areas of expertise.
Vision of IMF
IMF would:
• Strive to promote sustained non-inflationary economic growth that benefits all people of
the world.
• Be the centre of competence for the stability of the international financial system.
• Focus on its core macroeconomic and financial areas of responsibility, working in a
complementary fashion with other institutions established to safeguard global public
goods
• Be an open institution, learning from experience and dialogue, and adapting continuously
to changing circumstances.
5. World Bank
» Introduction
» World Bank Group
» Functions
World Bank
• Founded as the International Bank for Reconstruction and Development (IBRD)
• World Bank’s initial goal was to help finance reconstruction of the war-torn European
economies.
• Over 180 members
The World Bank has created three affiliated organizations, which along with the
World Bank, constitute the World Bank Group:
1. The International Development Association
2. The International Finance Corporation
3. The Multilateral Investment Guarantee Agency
UNCTAD
• Aims at the development-friendly integration of developing countries into world
economy.
• Is the focal point within the UN for the integrated treatment of trade and development
and the interrelated issues in the areas of finance, technology, investment, and sustainable
development.
• Is the forum for inter-governmental discussions and deliberations, supported by
discussions with experts, aimed at consensus-building. UNCTAD undertakes research,
policy analysis, and data collection in order to provide inputs for discussion of experts
and government representatives.
• In cooperation with other organizations and donor countries, provides technical
assistance to developing countries, with special attention towards least developed
countries and the countries with economy in transition.
Functions
1. To promote international trade with a view to accelerating economic
development.
2. To formulate principles of and policies on international trade and related
problems of development.
3. To negotiate multinational trade agreements.
4. To make proposals for putting its principles and policies into effect.
International Banking
4. Their Operations
u Integral part of foreign currency markets. The operations comprise of:
– Foreign Currency transactions
– Acceptance and placement of funds in foreign currency outside the country of
issue.
– Issuance and placement of foreign currency certificates of deposits, loans/credits
and bonds.
8. Competitive Business
Centres with poor reputation are less likely to attract business
Centres must have an available talent pool
Government policies must be supportive to the continuing development of the centres
Banks operating in reputable jurisdictions stand a better chance of success provided they
Have skilled professionals
Product offering that continues to meet the needs of their clients
3. Its Functions
1. Offshore banking
F The business that banks’ foreign offices conduct outside of their home
countries
F Banks operate offshore though any of three types of institution:
– Agency office
– Subsidiary bank
– Foreign branch
2. Offshore currency trading
F Trade in bank deposits denominated in currencies of countries other than
the one in which the bank is located
F It is referred to as Eurocurrency trading.
4. Instruments used in It
– Eurodollars
F Dollar deposits located outside the U.S.
– Eurobanks
F Banks that accept deposits denominated in Eurocurrencies
– Eurocurrency trading has grown for three reasons:
F Growth in world trade
F Evasion of financial regulations like reserve requirements
F Political concerns
5. Current Trends
– rapidly growing importance of new emerging markets as sources and
destinations for private capital flows.
– The trend toward securitization has increased the need for international
cooperation in monitoring and regulating nonbank financial institutions.
Multinational Corporations
2. Importance of MNCs
u In 2000, world’s largest 500 MNCs had sales of $13.7 trillion--nearly half the value of all
goods and services produced in the world
u Largest MNCs have revenues greater than the GDP of all but about 20 nations
u MNCs are also important in int’l trade
– About 1/3 of all world trade is between
u branches of MNCs located in different countries; this is known as “intrafirm” trade.
1. Multinational Corporations
Multinational corporations do substantial business in several countries.
Multinational corporations can be controversial at home and abroad.
Multinational corporations face a variety of ethical challenges.
Planning and Controlling are complicated in multinational corporations.
Organizing is complicated in multinational corporations.
Leading is complicated in multinational corporations.
3. MNC Issues
u Protectionism
– A call for tariffs and special treatment to protect domestic firms from foreign
competition.
u Corruption
– Illegal practices to further one’s business interests.
u Transparency International gives these countries its poorest corruption scores:
• Indonesia • Nigeria
• Tajikistan • Bangladesh
• Haiti • Paraguay
• Myanmar
u Sweatshops
– Employ workers at very low wages, for long hours, and in poor working
conditions.
u Child labor
– The full-time employment of children for work otherwise done by adults.
u Sustainable Development
– Development that meets the needs of the present without hurting future
generations.
u Currency Risk
– The possible loss of profits because of fluctuating exchange rates.
4. MNC Structures
5. MNC Related Personnels
u Expatriate
– An employee who lives and works in a foreign country.
u Global Manager
– A person who is culturally aware and informed on international affairs.
– Personal Attributes for Expatriate Success
F High degree of self-awareness
F Cultural sensitivity
F Desire to live and work abroad
F Family flexibility and support
F Technical job competence
7. MNC Stages
1. Exports products to foreign countries.
2. Establishes sales organizations abroad.
3. Licenses use of patents and technology to foreign firms that make and sell the MNCs
products.
4. Establishes foreign manufacturing facilities, but important decisions about such matters
as product design, marketing and finance are made at the home office.
5. Gives foreign production facilities substantial autonomy but still reserves some important
decisions for the home office.
6. Decentralizes authority throughout the company so that functions at home and abroad are
done by executives from different countries.
LDCs: Resentments
1. Giving up of some power and independence
2. Struggle to meet membership standards of World Trade Organization (WTO)
3. They want tariff reductions in developed countries to admit more of their exports
4. They want cheaper medicines and the right to reproduce them
5. They resent policies made by MNC managers in far-off home countries
6. They deplore “cultural imperialism” of MNCs
MNC Response to LDCs
1. Provide employment
2. Improve technical skills
3. Raise standard of living
4. Introduce new technology
5. Provide access to international markets
6. Raise GNP and increase productivity
7. Help build foreign exchange reserves
8. Encourage development of new industries
9. Assume investment risk for projects that might not otherwise be undertaken
A. Locational Advantages
u Natural Resource Investments
– Raw materials are spread unevenly around the world. MNCs may need to locate
abroad to obtain them
u Market Oriented Investments
– Nations with large consumer markets are attractive to MNCs
u Efficiency Oriented Investments
– MNCs “outsource” portions of the production process to different nations based
on different factor prices (e.g, low labor costs)
u But Locational Advantages are not enough to explain FDI! (firms could license)
B. Market Imperfections
u Market imperfections exist when the price mechanism fails to yield mutually beneficial
transactions
i).One type of imperfection involves “Intangible Assets (“knowledge” assets that are
difficult to price)
– e.g. managerial skills, knowledge about production processes, reputation
– intangible assets are quite valuable but hard for firms to protect: once out there,
they can be had by any competitor at no cost
ii). Specific Assets
u A second market imperfection involves “specific assets ”
u Specific assets are non-redeployable physical and human investments that are specialized
and unique to a task
– e.g, the production of a certain component may require investment in specialized
equipment, or the distribution of a certain product may necessitate unique
physical facilities
u In short, specific assets are investments that are dedicated to a particular use
Political
1) ecological/environment 7) government term and
al issues change
2) current legislation home 8) trading policies
market 9) funding, grants and
3) future legislation initiatives
4) European/international 10) home market
legislation lobbying/pressure groups
5) regulatory bodies and 11) international pressure
processes groups
6) government policies 12) wars and conflict
Economic
1) home economy situation 8) specific industry factors
2) home economy trends 9) market routes and
3) overseas economies and distribution trends
trends 10) customer/end-user drivers
4) general taxation issues 11) interest and exchange
5) taxation specific to rates
product/services 12) international
6) seasonality/weather issues trade/monetary issues
7) market and trade cycles
Socio-Cultural
1) lifestyle trends 6) brand, company,
2) demographics technology image
3) consumer attitudes and 7) consumer buying patterns
opinions 8) fashion and role models
4) media views 9) major events and
5) law changes affecting influences
social factors 10) buying access and trends
11) ethnic/religious factors
12) advertising and publicity 13) ethical issues
Technological
1) competing technology 7) information and
development communications
2) research funding 8) consumer buying
3) associated/dependent mechanisms/technology
technologies 9) technology legislation
4) replacement 10) innovation potential
technology/solutions 11) technology access,
5) maturity of technology licencing, patents
6) manufacturing maturity 12) intellectual property
and capacity issues
13) global communications