Professional Documents
Culture Documents
John Stumpf
p
Chairman and Chief Executive Officer
This presentation contains forward-looking statements about our future financial performance. These forward-looking
statements include statements using words such as “believe,” “expect,” “anticipate,” “estimate,” “should,” “may,” “can,”
“will,” “outlook,” “appears” or similar expressions. Forward-looking statements in this presentation include, among
others, statements about: expected or estimated future losses in our loan portfolios, including our belief that quarterly
provision expense and quarterly total credit losses have peaked and the allowance for loan losses is expected to
decline; mortgage repurchase exposure; exposure related to foreclosure practices; estimated future expenses, including
expected Wachovia integration costs and loan resolution/loss mitigation costs; and our expectations that we will be
above a 7% Tier 1 common ratio under proposed Basel capital rules within the next few quarters. Investors are urged
to not unduly rely on forward-looking statements as actual results could differ materially from expectations. Forward-
looking statements speak only as of the date made, and we do not undertake to update them to reflect changes or
eventst th
thatt occur after
ft that
th t date.
d t For
F more information
i f ti about
b t factors
f t that
th t could
ld cause actual
t l results
lt to
t differ
diff materially
t i ll
from expectations, refer to Wells Fargo’s reports filed with the Securities and Exchange Commission, including our
Annual Report on Form 10-K for the year ended December 31, 2010 including the discussion under “Risk Factors” in
that report.
Loans that were acquired from Wachovia that were considered credit impaired were written down at acquisition date in
purchase accounting to an amount estimated to be collectible and the related allowance for loan losses was not carried
over to Wells Fargo’s allowance. In addition, such purchased credit-impaired loans are not classified as nonaccrual or
nonperforming, and are not included in loans that were contractually 90+ days past due and still accruing. Any losses
on such loans are charged against the nonaccretable difference established in purchase accounting and are not reported
as charge-offs (until such difference is fully utilized). As a result of accounting for purchased loans with evidence of
credit deterioration,, certain ratios of the combined company
p y are not comparable
p to a portfolio
p that does not include
purchased credit-impaired loans. In certain cases, the purchased credit-impaired loans may affect portfolio credit ratios
and trends. Management believes that the presentation of information adjusted to exclude the purchased credit-
impaired loans provides useful disclosure regarding the credit quality of the non-impaired loan portfolio. Accordingly,
certain of the loan balances and credit ratios in this presentation have been adjusted to exclude the purchased credit-
impaired loans. References to impaired loans mean the purchased credit-impaired loans. Please see pages 31-33 of the
fourth quarter 2010 press release for additional information regarding the purchased creditcredit-impaired
impaired loans.
loans
1
Wells Fargo vision
Leading franchise
Loan growth
4
Wells Fargo serves consumers and businesses in
more communities than any other U.S. Bank
▪ 70+MM customers
▪ 9 000 stores
9,000 t
▪ 12,000 ATMs
▪ 57,000 salespeople
▪ 18MM online
banking customers
As of 4Q10.
5
Fulfilling our responsibility to our communities
Insurance #1 Bank-owned
Bank owned insurance brokerage
As of 4Q10.
(1) FDIC data, June 2010. (2) Inside Mortgage Finance. (3) CRA data, 2009. (4) Mortgage Bankers Association. (5) AutoCount. (6) FY 2010, Thomson Reuters .
(7) Bookrunner by number of transactions, FY 2010, Thomson Reuters. (8) SDC. (9) Strategic Insight. (10) SunLife Distributer Roundtable, May 2010. (11) Barron’s,
September 2010. (12) Nielson Report. (13) Inter-American Dialogue.
7
Broad-based revenues and earnings (1)
($ in millions)
Wholesale
Banking
$22,216 Community
Wholesale
Banking
Banking
Community $7,118
Banking $5,773
$54,698
WBR
$11 730
$11,730
WBR
$1,005
ROA
Community Banking 0.92%
Wholesale Banking 1.55%
Wealth Brokerage & Retirement
Wealth, 0 72%
0.72%
(1) Segment net income after-tax excludes other net losses of $1,534 million in 2010 which includes Wachovia integration expenses and the elimination of items
that are included in both Community Banking and Wealth, Brokerage & Retirement relating primarily to wealth management customers serviced, and
products sold, in the stores.
8
Our distribution network is more extensive across the U.S. and reaches
deeper into communities than any other U.S. financial institution
Number of MSAs
Deposit
Wells Fargo 443 share of
fastest-
Bank of America 390 growing
MSAs
JPMorgan Chase 244
80 80
66
83
43
ll Fargo
Wells k off
Bank h
JPM Chase W ll F
Wells Fargo B k off
Bank JPM Chase
Ch
America America
4.86
1.37
3.39
3.35
3 05
3.05
2.43 0.93 0.92
0.79
0.64
WFC All Peer C BAC JPM WFC BAC All Peer C JPM
Avg A
Avg
All peer average includes Bank of America, BB&T, Citi, Fifth Third, JPM, Key Bank, PNC, Regions, SunTrust, US Bank.
Source: SNL. Data through 4Q10.
10
Cross-sell, convenience and customer retention have produced
a significant and sustainable advantage in core deposits
67
1.00
49
45 44 44
0.70
0.39 0.40
0 35
0.35
WFC All Peer BAC C JPM WFC JPM BAC All Peer C
A
Avg Avg
All peer average includes Bank of America, BB&T, Citi, Fifth Third, JPM, Key Bank, PNC, Regions, SunTrust, US Bank.
Source: SNL.
11
Cross-sell and customer retention have produced greater
fee income vs. peers
3.30 3.24
2.52 2.58
2.41
2.53
2.35 2.32 2.27 All Peer
All Peer A
Average (1)
Average (1)
1.60
(1) All peer average includes Bank of America, BB&T, Citi, Fifth Third, JPM, Key Bank, PNC, Regions, SunTrust, US Bank.
Source: SNL.
12
Lower credit losses versus peers have contributed to higher
relative operating margins
4 58
4.58
2.38
3.58
3.46
2.97
All Peer 1.67
Average (1) 1.51
2.30
1.27
1.25 All Peer
Average (1)
Wells Fargo’s charge-offs in part reflect reduced risk in the Wachovia portfolio due to PCI accounting performed for highest risk Wachovia loans.
(1) All peer average includes Bank of America, BB&T, Citi, Fifth Third, JPM, Key Bank, PNC, Regions, SunTrust, US Bank.
Source: SNL.
13
Pre-tax pre-provision profit (PTPP) (1)– a competitive advantage
2.8x
2009-2010
2.2x Average
2 1x
2.1x 2 1x
2.1x 2 1x
2.1x
1.9x WFC 2.1
1.8x 1.8x
BAC 1.2
C 1.1
JPM 1.9
All 1.4
Peers (2)
Wells Fargo’s charge-offs in part reflect reduced risk in the Wachovia portfolio due to PCI accounting performed for highest risk Wachovia loans.
(1) Pre-tax pre-provision profit (PTPP) is total revenue less noninterest expense. Management believes that PTPP is a useful measure because it enables investors
and others to asses the company’s ability to generate capital to cover credit losses through a credit cycle. Wells Fargo’s charge-offs in part reflect reduced risk
in the Wachovia portfolio due to PCI accounting performed for highest risk Wachovia loans.
(2) All peers includes Bank of America, BB&T, Citi, Fifth Third, JPM, Key Bank, PNC, Regions, SunTrust, US Bank.
14
Record quarterly earnings in 4Q10
Net Income $3.4 billion record NIAT (1) in 4Q10, up 21% YoY,
($ in billions) 9% linked quarter annualized (LQA)
$24.6 billion earned since Wachovia merger
$0.61
$0 61 per share in 4Q10
3.4
3.3
3.2 3.2
3.1
3.0
2.8
2.6
14-16
7.2
5.7 6.1
5.1
Retail Bank household growth (1)(2)(3) Retail Bank household cross-sell (1)(2)(3)
3.7%
3.5% 3.3% 5.95
3.1% 5 53
5.53 5 73
5.73 5 47
5.47 5 70
5.70
2.9% 3.0% 5.21
4.57 4.82
2.5% 4.35
Leg WF Leg WF Leg WF Leg WF Leg WF Leg WF Comb'd WF Leg WF Leg WF Leg WF Leg WF Leg WF Leg WF Leg WF Comb'd Comb'd
2004 2005 2006 2007 2008 2009 2010 2003 2004 2005 2006 2007 2008 2009 WF 2009WF 2010
The more products our customers have, the The more we know our customers, the
more value we can pprovide more we can satisfy their needs and
remain relevant over time
Total package penetration (3) Retail Bank household cross-sell by tenure (2)
With our partners, we have opportunity to cross-sell new retail products to our Eastern customer bases
(1) 4Q10.
(2) Data used is for combined Wells Fargo.
19
Cross-sell, convenience and customer retention have produced
a significant and sustainable advantage in core deposits
7.5%
6.2%
5.8%
4.7% 4.7%
2006-2008 are legacy Wells Fargo only. 2009 and 2010 are for the combined company.
20
WBR opportunities
(1) (1)
2009 2010 2009 2010
Managed
g Accounts Recurring Revenue
($ in billions) as a % of Total Revenue
235 70%
65%
197
2009 2010
2009 2010
Period end balances.
(1) Includes $50 billion and $48 billion of Wealth deposits for 2009 and 2010, respectively, previously not included in reported client assets.
(2) Key households (HH) defined as those with $250,000 of assets with the company.
21
Wells Fargo Securities – Investment Banking opportunities
(1) FY 2010, U.S. only. (2) Thomson Reuters. (3) Bloomberg. (4) SDC (IPOs
and follow-ons). (5) Thomson Reuters, Municipal competitive bond issues.
22
Earnings growth reflects continued decline in charge-offs /
provision expense
5 41
5.41 5.33
5.11
4.39 4.49
4.10 3.84
3.26
N t Ch
Net Charge-offs
ff C dit R
Credit Reserve B
Build
ild
Reserve Release
(1) Unpaid principal balance for PCI loans that have not had a UPB charge-off. Wells Fargo’s charge-offs in part reflect reduced risk in the Wachovia portfolio due
to PCI accounting performed for highest risk Wachovia loans.
23
Leading credit metrics point to continued credit
improvement
Nonperforming Assets Nonperforming Loan Flows
($ in billions)
34.6
32.9 32.4 ($ in billions) 4Q09 1Q10 2Q10 3Q10 4Q10
31.5
6.3 Commercial
27.6 4.2 5.1 6.2 Inflows 3.8 2.8 2.5 2.8 2.3
23 5
23.5 32
3.2 Outflows (2.5)
(2 5) (2.2)
(2 2) (2.6)
(2 6) (2.4)
(2 4) (3.6)
(3 6)
2.6 Ending balance 11.7 12.3 12.2 12.6 11.3
18.3
2.5 Consumer
12.6 27.8 28.3 Inflows 5.6 6.1 4.8 4.9 4.3
27.3 26.2
2.1 24.4
20.9 Outflows (3.4) (3.8) (4.2) (4.8) (5.1)
15.8 Ending g balance 12.7 15.0 15.6 15.7 14.9
10.5
Loans 90+ DPD and Still Accruing (1) Early Stage Delinquencies – Retail Businesses
($ in billions) (30+ days past due)
Period-end balances.
(1) The non-strategic/liquidating portfolio includes the Pick-a-Pay, liquidating home equity, legacy WFF indirect auto, legacy WFF debt consolidation and
Commercial and Commercial Real Estate PCI loan portfolios.
26
Mortgage servicing
10%
8 96%
8.96% 4 29%
4.29% 3 63%
3.63%
20% 8.02%
8%
2.74%
2.19%
6%
66% 10.14%
4% 7 62%
7.62%
7.31%
5.83% 6.22%
2%
0%
Agency (2)
Wells Fargo Citi JPM Chase Bank of Industry
Retained and acquired portfolio America
Non-agency securitizations of WFC
originated loans Wells Fargo total delinquency and foreclosure ratio
Non-agency acquired servicing
for 4Q10 was 8.02%, down from a peak of 8.96%
and private whole loan sales
in 4Q09
Leading franchise
Loan growth
29
Appendix
30
Tier 1 common equity reconciliation
Quarter ended
Dec. 31, Sept. 30, June 30, Mar. 31, Dec. 31, Sept. 30, June 30, Mar. 31,
($ in billions) 2010 2010 2010 2010 2009 2009 2009 2009
Total equity $ 127.9 125.2 121.4 118.1 114.4 128.9 121.4 107.1
Noncontrolling interests (1.5) (1.5) (1.6) (2.0) (2.6) (6.8) (6.8) (6.8)
Total Wells Fargo stockholders' equity 126.4 123.7 119.8 116.1 111.8 122.1 114.6 100.3
Adjustments:
Preferred equity (8.1) (8.1) (8.1) (8.1) (8.1) (31.1) (31.0) (30.9)
Goodwill
G d ill andd intangible
i t ibl assets
t ((other
th than
th MSRs)
MSR ) (35.5)
(35 5) (36.1)
(36 1) (36.7)
(36 7) (37.2)
(37 2) (37.7)
(37 7) (37 5)
(37.5) (38 7)
(38.7) (38 6)
(38.6)
Applicable deferred taxes 4.3 4.7 5.0 5.2 5.3 5.3 5.5 5.7
Deferred tax asset limitation - - - - (1.0) - (2.0) (4.7)
MSRs over specified limitations (0.9) (0.9) (1.0) (1.5) (1.6) (1.5) (1.6) (1.2)
Cumulative other comprehensive income (4.6) (5.4) (4.8) (4.0) (3.0) (4.0) 0.6 3.6
Other (0.3) (0.3) (0.3) (0.3) (0.2) (0.3) (0.3) (0.8)
Tier 1 common equity (A) $ 81.3 77.6 73.9 70.2 65.5 53.0 47.1 33.4
(2)
Total risk-weighted assets (B) $ 980.0 968.4 970.8 990.1 1,013.6 1,023.8 1,047.7 1,071.5
Tier 1 common equity to total risk-weighted assets (A)/(B) 8.30 % 8.01 7.61 7.09 6.46 5.18 4.49 3.12
(1) T ier 1 common equity is a non-generally accepted accounting principle (GAAP) financial measure that is used by investors, analysts and bank regulatory agencies to assess the capital position of financial
services companies. T ier 1 common equity includes total Wells Fargo stockholders' equity, less preferred equity, goodwill and intangible assets (excluding MSRs), net of related deferred taxes, adjusted for
specified T ier 1 regulatory capital limitations covering deferred taxes, MSRs, and cumulative other comprehensive income. Management reviews T ier 1 common equity along with other measures of capital as
part of its financial analyses and has included this non-GAAP
non GAAP financial information,
information and the corresponding reconciliation to total equity,
equity because of current interest in such information on the part of market
participants.
(2) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories
according to the obligor or, if relevant, the guarantor or the nature of any collateral. T he aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. T he
resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.
31