DARROL K.

HARRIS
260 Audubon Avenue, 30D, New York, NY 10033
212-923-6632 • rmdkharris@hotmail.com
SALES – CUTTING-EDGE SECURITY SOLUTIONS
Key Account Management • New Business Development • Direct Sales and Reseller Partners
hips
Consultative and Solution Sales • Networking and Relationship Building • Contract Nego
tiations

PROFILE
Dynamic six-year sales career reflecting pioneering experience and record-breaki
ng performance in the IT industry. Remains on the cutting edge, driving new busi
ness through key accounts and by establishing strategic partnerships and dealer
relationships to increase channel revenue.
• Expert in sophisticated security sales models with a vast knowledge of the secur
ity software and hardware marketplace and the capabilities and complexities of t
he products.
• Conducts inside sales calls to prospects and assists the product engineer on WEB
EX presentations.
• Outstanding success in building and maintaining relationships with key corporate
decision makers, establishing large-volume, high-profit accounts with excellent
levels of retention and loyalty.
• Exceptionally well organized with a track record that demonstrates self-motivati
on, creativity and initiative to achieve both personal and corporate goals.
CORE COMPETENCIES

 Solution Selling and Partner Recruiting

 Total Account Relationship Management
 Incremental Revenue Growth
 Client Relations and Retention
 Territory Management
 Channel Sales Strategies
 Persuasive Communications / Negotiations
 ROI Maximization
 Sales Best Practices
 Turnaround and Start-up Leadership

PROFESSIONAL EXPERIENCE

E-DMZ SECURITY, Wilmington, DE

2005 to July 2008
Account Executive
 Expanded the sales of management accounts and facilitated the development and gr
owth of the territory from the ground-up without previously assigned accounts.
 Assists in the overall development of the managed security service business even
tually sold in 2006.
 Assists e-DMZ Security's Product Engineer with technical presentations to prospe
cts answering marketing and sales questions via WEBEX.
 Managed the territory that included self and generated leads as well as prospect
ive customers through cold calling, sending emails and answering phone calls.
 Sent email virtual campaigns for Ziff-Davis, attended traditional trade shows in
cluding the Info Security NY and Info Security Canada, and Data Connectors, and
IT Conferences such as the CSI Conference on Forensics, ISSA/ISACA IT Conference
, ECTF quarterly meeting, TechTarget Intelligent Access Conference and AITGLOBAL
InfoSec Conferences.
 Sold e-DMZ Security’s password and access management appliances to customers from t
e local government agencies and enterprises.
 Assisted the V.P. of the North American Channel in recruiting partners and expan
ding the channel.
 Plans, develops and implements sales and marketing plans and marketing strategie
s.
 Develops the Canadian market as well as expands local government, healthcare and
education in the U.S.
 Implements effective cold calling, research, company needs analysis, RFP creatio
n, customer service, account management, and negotiations to meet company goals.
 Represented the company in Herbalife of America, Inc., Torrance, CA and assisted
the Product Engineer in the technical presentation via Webex.

NH&A, New York, NY 2000 to 2003

Sales Manager – New York City Office
 Served as Sales Consultant and assisted the owner in handling the vendor's sales
leads, conducted cold calls, customer service, and technical support.
 Personally sold $500,000 in security products in the 3rd quarter of 2001and incr
eased revenue from $1.25 million to $2.5 million in 2001.
 Developed a marketing strategy that doubled Sales revenue within one year.
 Acquired a governmental bid notification service for the company’s presence in the
ocal and federal government.
 Completed government RFQs and increased lead generation by improving relationshi
ps with vendors.
 Managed accounts of IP Morgan Chase, United Nations, Key Span, and State of Flor
ida.
 Assisted in developing a Channel by acquiring resellers and distributorships of
Net Screen in 2001 and Fortinet Security appliances in 2002.
 Created a strategic alliance with ICS (Integrated Computer Solutions) to offer a
dditional services to customers.
 Organized 3 Security Trade Shows to expand sales lead generation and name recogn
ition and reorganized the New York Office to improve collection methods, custome
r service and technical support.
 Hired a Technical Support Specialist to develop an In-house Security Engineer.
 Provided training for the management, sales staff, technical support staff and o
ne web developer.
 Promoted to General Manager in 2001 with the responsibility to hire additional s
taff to increase sales, the development of the company's e-commerce site (www.NH
A.com), and the expansion of the line of security products.
E7TH.COM, New York, NY 2000
Customer Service Coordinator
 Provided resolutions of business users’ service issues and qualified prospective bu
iness users.
 Assisted customers in navigating the website.
 Provided assistance in website quality assurance and utilized the Remedy Help De
sk program.
CONSULTANCY WORK

RADAR MARKETING, INC., New York, NY

1998 to 2000 and 2003 to 2005
Consultant
 Shared expertise with clients with regards to matters relating to computer softw
are applications, and hardware device configuration, use, installation and maint
enance.
 Served as a Norvergence Telephone Service Representative (TSR) and made cold cal
ls to at least 200 companies daily using a script offering a zero cost per minut
e telecom solution to qualified small to medium businesses.
 Set quality appointments for Outside Sales Representatives to discuss solutions,
utilizing a lead list for small to medium businesses across the United States.
EDUCATION / TRAINING / SECURITY CREDENTIALS
MERCY COLLEGE, Dobbs Ferry, NY
B.S. Business Administration, 1991
Certificate in Network Administration, Xincon Technology School
Solaris UNIX, MCSE, Cisco CCNA, May 2000
Computer Maintenance and Support Program, Career Blazer Learning Centers
CompTia A+ Certification, October 1999
Certificate in MS-Word and Excel, EIICCI, 1997
e-DMZ Security Sales Training, 2005
McAfee Certified Intranet Defense Specialist: Training and Certification, Octobe
r 2002
McAfee Certified Perimeter Defense Specialist: Training, September 2002
Watch Guard Sales Training and Certification, August 2002
Sophos Sales and Technical Training and Certification, July 2002
PestPatrol Sales and Technical Training, June 2002
Trend Micro Scanmail Training and Certification, 2001
Trend Interscan Virus wall Training and Certification, 2001
Symantec Basic Firewall: Antivirus Training, 2001
NetScreen Firewall Training, 2001
Cisco Certified Network Associate, July 2000
PROFESSIONAL AFFILIATIONS
 Greater New York Chamber of Commerce, 2008
 NY/NJ Electronic Crime Task Force (ECTF), 2008
 New York Personal User Group (NYCPC), 2008
 New York Amateur Computer Club (NYACC), 2008
 New York Chapter of the International System Security Associations (ISSA), 2007
 Computer Security Institute, 2007