ANNA COLON

8601 South Kenton, Chicago, Illinois 60652

(773) 912-4554
anna_me_2000@yahoo.com

SUMMARY

Dynamic and customer-focused administrative assistant

with a wealth of customer service administrative and
operational support experience. Strong communication,
interpersonal relations, leadership and organizational
skills. Core competencies include:
> Office/Operations Support
> Customer Service & Complaint Resolution
> Multi-Tasking/Attention to Detail
> Cash Handling & Deposit Preparation
> Training, Supervision & Scheduling
> Document & Report Production
> Creative Problem Solving
> Vendor Relations & Purchasing

Proficient in Microsoft Office: Word, Excel, PowerPoint &

Outlook), Windows 95/98/XP/2007, Quickbooks, Impact,
Kronos Web, Internet Research, Data Entry and Word
Processing.
Foodservice Sanitation Certification â⠬â State of Illinois

EXPERIENCE

CHICAGO PUBLIC SCHOOLS

1997 to Present
Elementary School Lunchroom Manager (2007-Present)
Full shift management responsibility for all daily
operations of a highly populated school cafeteria.
Provide leadership and direction for a team of five
lunchroom attendants preparing and serving hot food for
breakfast, lunch and snacks for 1,000 elementary
students.
* Supervise all food preparation, cooking and kitchen
equipment operation to ensure compliance with Illinois
food sanitation guidelines and school codes.
* Schedule kitchen personnel according to normal and
peak volume; monitor and adjust schedules according to
payroll budget.
* Track and record items served, leftover food, student
volume, food purchases, vouchers collected, inventory
turnover and food temperatures; complete LR33 forms.
* Monitor food and supply inventories; ensure proper
rotation and place orders according to forecasted
demand.
* Collect funds and lunch tickets, balance receipts and
prepare bank deposits and cashier reports.

Administrative Assistant: CPS Central Offices (1997-

2006)
Provided a high level of secretarial support at the
administrative hub for all Chicago Public Schools. Scope
of general responsibility included customer service,
general reception, switchboard operations, executive
support, mail distribution and records management.
* Maintained a high-volume calendar of meetings and
conferences; scheduled meetings, prepared conference
rooms, notified participants and prepared meeting
materials.
* Screened a large number of incoming calls and
distributed messages among multiple departments,
including 14 Department Test Coordinators.
* Produced numerous forms of correspondence and
reports; maintained records of student attendance and
office supply inventory; certified records for official
distribution.
* Provided front-line greeting and answered questions
for all visitors; handled requests and verified
identification/authorization to release transcripts and
medical records.
* Maintained effective communications with staff,
faculty, parents and vendors; worked closely with
vendors to order supplies and establish favorable
delivery schedules.

EDUCATION

PCCTI, Microsoft Office & Computer Accounting

(Microsoft Office Certification Pending)
ROBERTO CLEMENTE HIGH SCHOOL, High School Diploma