MELISSA PHILLIPS 1848 Eastern Parkway Apt.

2A, Brooklyn, NY 11233

718.485.4108
OBJECTIVE
Productive, quality-oriented Administrative Professional eager to contribute exc
eptional executive support, office management and project administration skills
toward optimizing operations of a progressive organization.
CAREER PROFILE
* Long-term administration and office management experience.
* Focus on productivity enhancement and meaningful cost control.
* Record of progression to assignments of increasing authority and responsibili
ty.
* Adept in Risk and Insurance Department operations.
* Effectively support housekeeping, HVAC, fire alarm, electrical and maintenanc
e.
* Wide-ranging project and facilities management background.
* Experienced in employment, auditing, workers compensation and contracts.
* Skilled in policy/procedures and process improvement.
* Winner of multiple awards for cost savings and general proficiency.
* Comprehensive grasp of business management.
* Outstanding communications and presentation skills.
* Member of office "Green Team" implementing recycling and other programs.
* Expertise in providing support to senior management.
* Well-organized multi-tasker with strong detail orientation.
PROFESSIONAL EXPERIENCE
Girl Scouts of the U.S.A., New York, NY
Building Service Coordinator
* Promoted to act as Liaison for Housekeeping, Porter, Building Management, Lig
hting and Café Services Departments.
* Supervised all skilled/semi-skilled maintenance, janitorial, custodial, elect
rical and HVAC contractors.
* Managed fire safety, Emergency Action Planning Team, security system and UPS
system.
* Arranged office modifications, staff relocations, meetings, events and vendor
negotiations.
* Have reduced expenditures by over $10,000 while maintaining office efficiency
.
* Played key role in building achieving LEEDS Certification.
* Slashed injuries through use of Ergonomic Consultant.
* Recipient of multiple awards for outstanding performance.
Administrative Assistant
* Provided secretarial, administrative and clerical services for Risk and Insur
ance Department.
* Assisted Building Service Coordinator of National Properties Department with
special projects.
* Promoted to above position upon retirement of BSC.
OTHER EXPERIENCE
Have been employed by: YMCA Technical School in capacity of Secretary/Administra
tive Assistant; Abraham & Strauss Department Stores as Clerk/Typist; Corner, Fin
n, Nicholson & Charles, Esq. as Secretary; Steels Real Estate Company as Secreta
ry; and All Towns Brokerage as Clerk Typist/Messenger.
EDUCATION
Building Managers and Owners Institute, Diploma, Facility Management
Grover Cleveland High School, Diploma, Co-Op Program