Professional Documents
Culture Documents
Celebrity Cruises
Membership Benefits
Our Captain's Club premier recognition and rewards program, with exclusive benefits for each
membership tier, is designed to make you the center of our attention. It’s all part of our effort
to match our highest level of onboard design with the highest level of recognition.
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Sailing with Celebrity Cruises®
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Sailing on itineraries 12 nights or more (including Cruisetours)
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Sailing in a Concierge Class, AquaClass®, or Suite Stateroom
We don't believe you should have to cruise with us for years before enjoying real recognition
benefits. And that's why after just one cruise with Celebrity, we reward you with Classic member
status and all the rewards that come with it.
So what does Classic membership bring? Elevated levels of service, special discounts, and extra
perks that are available only to Captain's Club members - including the Captain's Club
Celebration event available on every cruise, with the exception of Celebrity Xpedition®.
Designed to be a highlight of every cruise, this spirited affair provides the perfect opportunity
to meet fellow members, chat with the Captain and other senior shipboard officers, experience
interactive cooking demonstrations, and enjoy the new "CC Jams" musical ensemble performed
by a variety of shipboard musicians. Other Classic Member benefits include:
This and all other Classic tier benefits are listed below.
Classic Member Benefits* (After your 1st earned tier credit)**
• Exclusive Captain's Club Celebration event onboard each Celebrity sailing
• Complimentary use of the Loyalty Desk member service center between cruises
• Complimentary access to the onboard Loyalty Host during your cruise
• A premium onboard discount booklet filled with special offers during each cruise
• Complimentary upgrade from ChoiceAir to ChoiceAir Plus when booking travel for your
cruise
• Pre-sailing specialty restaurant reservations available before your cruise
• Annual member Reunion Cruise with additional member events
• One category upgrade prior to sailing (when available)
• Complimentary online Captain's Club newsletter with the latest program news and
information
**Tier credits are earned by sailing with Celebrity Cruises. Additional credits can be earned by
sailing for 12 nights or longer including Cruisetours and/or sailing in a Concierge Class
Stateroom, AquaClass® Stateroom or Suite.
Once you've cruised with us, you may find that you have a preferred ship...a favorite
destination...crew members you know by name...or a feeling of being home away from home.
And with Select membership status so attainable, it's easier than ever to earn the elevated level
of recognition and benefits this tier provides.
Enjoy with a wonderful combination of benefits providing exclusive access, recognition and
rewards. And as always, our Select members will continue to receive all the benefits of the
Classic tier. A full list of Select member benefits is provided below:
**Tier credits are earned by sailing with Celebrity Cruises. Additional credits can be earned by
sailing for 12 nights or longer including Cruisetours and/or sailing in a Concierge Class
Stateroom, AquaClass® Stateroom or Suite.
For those interested in a quiet haven of their own, Celebrity is pleased to introduce the
Captain's Club Lounge, exclusively for Elite members and their stateroom/suite companions
each morning and early evening. This new lounge will offer a casual coffeehouse-style
experience from 8 a.m. to 10 a.m., with complimentary espressos, teas and other menu items,
a variety of reading materials, and, on Celebrity Solstice and Celebrity Equinox, wi-fi access.
Every evening from 4 p.m. to 6 p.m., Captain's Club Elite members and their stateroom/suite
companions can return to the Lounge to enjoy socializing with fellow members, participate in a
wine tasting event, or simply relax and enjoy a quiet, complimentary drink before dinner.
**Tier credits are earned by sailing with Celebrity Cruises. Additional credits can be earned by
sailing for 12 nights or longer including Cruisetours and/or sailing in a Concierge Class
Stateroom, AquaClass® Stateroom or Suite.
There are two ways to sign up while onboard your current cruise vacation. By signing up
onboard our ship, you can immediately and take advantage of the Onboard Booking Bonus and
also ensure that all of your other benefits of Crown & Anchor Society membership will begin on
your next Royal Caribbean cruise vacation.
1. Guests from the United States, United Kingdom, Canada, South America (excluding Brazil),
Puerto Rico and the Caribbean islands can go to the Internet Café onboard any Royal Caribbean
or Celebrity Cruises ship and enroll by clicking on the front page Crown & Anchor Society icon.
You will receive a membership number to use immediately by scheduling an appointment with
the Loyalty & Cruise Sales staff and take advantage of the Onboard Booking Bonus on
reservations for future cruises.
2. You can fill out an onboard enrollment form at the Guest Relations Desk or visit the Loyalty &
Cruise Sales team during any sailing and drop off your form in the Crown & Anchor Society
kiosk. Your enrollment will be sent to our Miami office to be processed. An enrollment
communication will be sent through email or to your home address as indicated on your
enrollment form. If your email address is given, we will use this to only communicate your
Program benefits unless you opt-in to other solicitations.
Or enroll by calling the Crown & Anchor Society at (800) 526-9723. If you are outside the U.S.
and Canada, call (316) 554-5951. Hours of operation are Monday through Friday, 9 AM-11 PM
and Saturday through Sunday 10 AM-8 PM EST. Just make sure to have information about your
previous cruise(s) on hand: ship name(s) and sail date(s).
Royal Caribbean Cruises Ltd. has the right to terminate the Crown & Anchor Society® Program
("the Program") or to change the Terms and Conditions of participation and benefits, in whole
or in part; at any time without notice. Membership may be terminated at our sole discretion for
anyone appearing to be utilizing the Program in a manner inconsistent with its terms,
conditions, or intent. To qualify as a Crown & Anchor Society member, you must have taken at
least one eligible Royal Caribbean cruise. Program level accrual is based on the number of
eligible cruise points earned per individual. Cruise Points will be accrued at the end of each
completed sailing. Guests are eligible for Gold membership in the Crown & Anchor Society after
one completed cruise. You receive one point for each day of cruising. After 30 completed cruise
points, they are eligible to become Platinum members. After 55 completed cruise points they
are eligible to become Emerald members. After 80 completed cruise points they are eligible to
become Diamond Members. After 175 completed cruise points they are eligible to become
Diamond Plus members. And those who have 700 or more completed cruise points are eligible
to become Pinnacle Club members.
Member Benefits
Cruising with Royal Caribbean International® is truly a rewarding experience, especially when
you're a member of our Crown & Anchor® Society.
As of January 21 2011, we have added more benefits, more experiences and more surprises.
Our newly enhanced loyalty program is designed to provide benefits that matter most to you.
Click on the ribbon to the right to view tier specific benefits.
Onboard
Gold Platinum Emerald Diamond Diamond Plus Pinnacle Club
3 30 55 80 175 700
Benefits
Exclusive invitation to
Welcome Back Party2
Priority check-in3
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Milestone recognition
Welcome Gift/Amenity
including choice of beverage5
Priority departure
Entertainment Tour8
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Personalized Gift/Amenity
Additional Benefits
Member Cruises
Commemorative gift
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Any guest can take advantage of the Onboard Booking Bonus offer by enrolling in Crown &
Anchor® Society and/or presenting a valid Crown & Anchor Society number to our onboard
Loyalty & Cruise Sales staff to place in your future cruise reservation. Enroll in the Crown &
Anchor Society program by filling out an electronic form by going to the onboard iCafe, calling
your local Loyalty or International Representative, going
to www.RoyalCaribbean.com/CrownandAnchor, or picking up a form and dropping it off at
the Guest Relations desk or your Loyalty & Cruise Sales consultant onboard.
The Onboard Booking Bonus benefit is an onboard credit added to your new individual
reservations made while sailing on a Royal Caribbean ship and is based on the length of cruise
purchased. You can use in conjunction with the Crown & Anchor Society Savings Certificates for
Gold members and with the Crown & Anchor Society Savings Certificates OR Special Balcony and
Suite Stateroom discounts for Platinum, Emerald, Diamond, Diamond Plus and Pinnacle. This
offer cannot be combined with another onboard credit on the same reservation. The Onboard
Booking Bonus is in US dollars, with no cash value, not transferable and will expire if not used
Bonus gift of your choice will be chosen from a pre-selected list for each stateroom. All orders
need to be placed up to 5 days before a US based sailing and 7 days for an internationally
based sailing. All Diamond Plus members can go into the secure Crown & Anchor section of the
Complimentary ChoiceAir Plus fee will only be waived once per reservation. The non-refundable
$15.00 for travel in US/Canada and $25.00 for International travel for a ChoiceAir booking is
not refundable. Fees for guests outside of North America are determined by the local Royal
Caribbean Cruise Line office. For any additional changes made after the initial request, the
normal custom air fee will be applied.
Royal Caribbean's ChoiceAir Support Desk can handle your special requests from 8am - 8:00pm
by contacting (800) 533-7803 or visit www.RoyalCaribbean.com/ChoiceAir. For an entire
description of the program or to answer questions go to the above website and click on About
ChoiceAir. The waived fee is only available to Platinum, Emerald, Diamond, Diamond Plus and
Pinnacle Club Crown & Anchor members only. A valid Crown & Anchor Membership Number
must be presented to the reservations agent when making your arrangements.
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Crown & Anchor Society Saving Certificate coupons is a dollar off discount applicable to
specific ship and sail dates. Coupons are published quarterly and have to be used within the
quarter to be applicable. Savings are in US dollars, are not redeemable for cash and non
transferable. When reserving, the applicable offer code and a valid Crown & Anchor Society
membership number must be included in the reservation. Offer may be withdrawn at any time.
Discount offer will not be replaced if certificates is lost, stolen or otherwise destroyed. The offer
cannot be used with certain restricted fares. The certificate cannot be combined with another
certificate on the same reservation. Applies to all categories, unless otherwise noted. Offer is
not combinable with any other promotion or offer unless expressly stated therein. Royal
Caribbean International will deduct the application be offer value from final payment upon
review. Discount applies on a per stateroom basis; double occupancy. Singles paying 200% are
entitled to full face value. Prices vary by ship and sail dates; space is subject to availability at
the time of making your reservation. Certificate must be submitted to Royal Caribbean PRIOR
TO FINAL PAYMENT or before coupon expires, whichever comes first. Please reference the
coupon code when reserving your cruise vacation.
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Special Rates on Balcony and Suite Staterooms is a dollar off discount to applicable balcony
and suite categories only available to Platinum, Emerald, Diamond, Diamond Plus, and Pinnacle
Crown & Anchor Society members. Savings are not redeemable for cash and non transferable.
When reserving the applicable offer code and a valid Crown & Anchor Society membership
number must be included in the reservation. Platinum, Emerald, Diamond, Diamond Plus, and
Pinnacle Crown & Anchor Society member will receive an increased discount for making a
reservation for a sail date outside of 6 (six) months. This offer can only be combined with the
Onboard Booking Bonus while making a reservation onboard a Royal Caribbean ship. This offer
cannot be used with certain restricted fares and is not combinable with any other promotion or
offer, including, but not limited to Shareholder Benefits, dollars off and onboard credit offers,
promotions and benefits. Offer can be used in conjunction with crown & Anchor exclusive
The basic formula for calculating cruise credits is very simple: one cruise day credit is given for
each actual day sailed (each overnight aboard a Holland America Line vessel is considered an
actual day sailed). So, for example, a 7-day cruise results in 7 cruise day credits. For Holland
America Line Alaska and Yukon cruisetours, a cruise day credit is granted for total tour days,
including days touring on land. Pre and Post cruise packages are excluded. Cruise Day credits
are non-transferable.
These credits apply to all guests, including 3rd and 4th guests in a stateroom for suite bonus
only. In addition, there are two ways to earn bonus days:
At Carnival, it is a pleasure to welcome you aboard again, and again. In fact starting with your
second Carnival sailing you will become a Gold Member of our Past Guest Recognition program.
With only your tenth sailing you’ll qualify for the benefits of a Platinum Member. And with
Carnival's new Milestone program, you'll receive shipboard credit representing 25, 50, 75 and
even 100% of your 25th, 50th, 75th and 100th sailing respectively. It's our way of saying "It's
good to see you again."
Carnival automatically signs you up as a past passenger once you have sailed with them 1 time.
After completing 10 cruises, you are recognized as a Platinum member.
Gold Member
Exclusive past guest offers
Special Gold Sail & Sign card
Invitation to special cocktail reception (5 day or longer cruise)
Platinum Member
All Gold member benefits
Carnival Platinum benefits* including:
Personalized stationery
A special Carnival logo item
Guaranteed dining times and steakhouse reservations
Complimentary $20 entry fee into blackjack or slots tournament**
Spa Carnival priority reservations
Petit fours and/or canapés delivered to cabin*** one evening
Complimentary wash and fold laundry service
Priority tender boarding
Priority embarkation and debarkation
Complimentary arcade tokens valued at $5 dollars for guests under
18 years of age
Beginning with the summer 2011 season, Circle Members who book early will be eligible for a
reduced deposit of 50% of the standard deposit, for all cruises, excluding World Cruise voyages.
Princess Passport
* Members are eligible for a higher tier on the next cruise following completion of necessary
cruises and/or days. Land portion of cruisetour does not apply.
** Reduced deposit not applicable to World Cruise voyages.
^ Available to U.S. and Canadian resident Members only.
Preferred Check-In
When you arrive at the port, don’t wait in line. If you are a Platinum Member, you and your
family or guests will be invited to use the Preferred Check-In desk to help expedite your
embarkation.
You can use your credit towards a larger package if necessary, or enjoy all those minutes -
compliments of the Princess Cruises Captain’s Circle!
Priority Disembarkation
If you have independent onward travel you may contact the Circle Host towards the end of your
voyage to state your request to disembark with your preferred disembarkation group. If you'd
like to linger onboard longer, we'll be more than happy to give you a later disembarkation
group. If you'd like to be one of the first groups to disembark, we'll gladly accommodate - the
choice is yours!
Afternoon Tea
Complimentary afternoon tea may be served in your stateroom, should you wish. You may
request this via room service at least six hours prior to the desired delivery time.
*Members are eligible for a higher tier on the next cruise following completion of necessary
cruises and/or cruise days. Land portion of cruisetour does not apply.
**For passengers 21 and over, complimentary mini-bar set-up is one time only, per stateroom.
Complimentary Grapevine Wine Tasting is one per cruise, per Elite Member.
***Excludes same-day service
Norwegian's Latitudes Program is all about the gratitude. Our gratitude for your loyalty. That's
why we offer latitudes members added benefits that just keep getting better every time you
cruise with us. So get with the program and we'll be sure to thank you later - over and over
again.
To become a Latitudes member you must have taken at least one full tariff cruise with
Norwegian Cruise Line since 1995 when the Latitudes program began. Cruises taken while
traveling on a travel agent, interline or family & friends as well as cruises taken while using a
cruise credit certificate do not count towards your Latitudes membership level. Onboard
latitudes benefits are provided on cruises 5-days or more. Early disembarkation is only available
to U.S. citizens and benefits vary for international guests.
Once you complete your first Norwegian cruise, you receive complimentary enrollment into the
Latitudes program. We make it very easy for our valued guests.