MITCHELLE S.

DELOS SANTOS
Address: Block 7 Lot 12 Sto Kristo St. Brgy. Llano, Caloocan City Philippines
Mobile phone No.: +63. 922.619.22.73
Email Address: msds01999@yahoo.com

JOB DESCRIPTION: An I.T. position that is fit to my qualifications and skills.

WORK EXPERIENCES
UNISON COMPUTER SYSTEMS, INC.
Address: 18th Floor, West Trade Center, 132 West Avenue, Quezon City
Company Assignment: Globe Telecom
Address: GT Plaza, Pioneer corner Madison Streets, Mandaluyong City
Department: Information Systems Group – Office Automation Support Services
Position: Technical Support Staff
Date: May 2005 – July 2006
Task: Maintenance and Troubleshooting of various computers in Luzon area.

COMPUTER ASSISTED LEARNING CORPORATION/INFORMATICS GENERAL

HEADQUATERS.
Address: 2ND Floor, Security Land Building, 6797 Ayala Ave. cor. Rufino St., Makati City
Department: Operations and Technical Support Group
Position: Technical Support Staff
Date: July 2006 – December 2007
Task: Maintenance and Troubleshooting of various computers of client schools.

JECH MANPOWER SERVICES/ SOFITEL PHIIPPINE PLAZA

Address:#3032 Rizal Avenue, Extension Sta.Cruz, Manila
Department: Food and Beverage Department
Position: Banquet Waiter
Date: May 2010 –February 2011
Task: Serving the meal and clearing dishes

TRAINING AND SUPPORT

GLOBE TELECOM
Address: GT Plaza, Pioneer corner Madison Streets, Mandaluyong City
Department: Information Systems Group – Office Automation Support Services
Position: Helpdesk Representative and Technical Support Staff / Student Trainee
Date: August 2004
Task: Desktop support to various users of Globe Telecom Plaza 1 and 2

LANDBANK OF THE PHILIPPINES

Company Address: SSS Livelihood Trade Center, East Avenue, Quezon City
Department: Accounting Division
Position: Data Encoder / Student Trainee
Date: January 2004 – March 2004
Tasks: Updating of financial records from their database

SKILLS
COMPUTER
 Proficient in computer operations
 Good encoding / typing
 Experienced in hardcore computer troubleshooting
 Knowledgeable in internet and computer networking

SEMINARS / PROGRAMS

HANDLING CUSTOMER COMPLAINTS WORKSHOP

Venue: Unison Computer Systems, Inc., West Ave., Q.C.
Date: November 19, 2005

SMART ENTREPRENEURIAL PROGRAM (SEP)

 Venue: FEU – FERN College, Diliman, Q.C.
Date: December 4, 2004

WIRELESS DATACOMMUNICATION (ELECTIVE)

Venue: FEU – FERN College, Diliman, Q.C.
Date: January – May 2004

CERTIFICATE IN MODERN HOTEL, RESTAURANT AND PASSENGER SHIP

OPERATIONS
Venue: Midland Plaza Training Center
Date: May 8, 2009 – May 15, 2009

EDUCATION

TERTIARY
FEU – FERN COLLEGE
Address: Sampaguita Ave., Mapayapa Village, Diliman, Quezon City
Batch 2003 – 05
Bachelor of Science in Information Technology
SECONDARY
SAINT ANDREW SCHOOL OF CALOOCAN
Address: BF Homes, Caloocan City
Batch 1998 - 1999
ELEMENTARY
LLANO ELEMENTARY SCHOOL
Address: Llano Road, Brgy. Llano, Caloocan City
Batch 1994 – 95

PERSONAL

Date of Birth: October 7, 1982 Civil Status: Single

Place of Birth: Manila City Religion: Christian
Sex: Male Height: 177.8 cm
Nationality: Filipino Weight: 158 lbs.

CHARACTER REFERENCES
DANNI B. FERNANDEZ
Company: Globe Telecom
Address: Globe Telecom Plaza, Pioneer corner Madison Streets, Mandaluyong City
Position: Head, Information Systems Group – Office Automation Support Services
Cell phone number: +639175880911
Email Address: dannif@globetel.com.ph

NORA T. IGNACIO
Company: Computer Assisted Learning Corporation
Address: 2ND Floor, Security Land Building, 6797 Ayala Ave. cor. Rufino St., Makati City
Position: Operations Manger, Operations and Technical Support Group
Telephone Number: 867.2893, 893.4818 loc. 107
Email Address: ntignacio@yahoo.com