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de Sub # Trouble Description Cause

The forward scan is not completed within 10 sec. after the mirror starts Mirror motor control PW
Mirror motor control PWB failure, Mirror motor failure
moving. failure, Mirror motor fai

1 Mirror motor lock Mirror motor control PWB failure, Mirror motor failure

2 Mirror home position sensor (MHPS) trouble Mirror motor control PWB failure, Mirror motor failure 1, 2

Mirror returning is not completed within 10 sec from the initial start in the case
MHPS failure
- of mirror initialization and from the completion of copying in the case of 1, 2
Mirror motor control PWB failure, Mirror motor failure
copying operation.

PT PWB failure
Signal not generated due to failure of PT PWB sensor or
- No PT (Pulse Timer) Signal 1
improperly installed PT disk. Main PWB failure, failure of main
motor or drive train.

0 Lens move is not completed within 12.5 sec after the lens started to move. Lens motor, LHPS failure 26, 27

No. 4/5 stepping motor failure, No. 4/5 mirror home position
1 No. 4/5 mirror stepping motor trouble 26, 27
sensor failure

2 No. 4/5 mirror home position sense trouble Main PWB 26, 27

4 Lens stepping motor trouble Lens motor failure, main PWB 26, 27

8 Lens home position sense trouble Lens home position sensor, main PWB 26, 27

- Rotary cassette position sense failure Cassette position sensor failure RC motor failure 63, 69

- Full wave signal abnormality -

Sorter home position is not detected within 10 sec from resetting the sorter
11 Home position sensor failure, motor failure 61
home bin.

The standby position is failed to keep after shift operation completed within
13 Index stop position sense SW failure, motor failure 61
1.1 sec after sorter 1-bin shift operation.

1 - Open copy lamp thermal fuse - -

1 - Open upper thermal fuse - -

Open upper heater thermistor or the fusing unit is not installed when the door
2 - Thermistor open -
is closed.

3 - Heat roller abnormally high temperature Triac shorted 6

The set temperature is not reached within 90 sec after turning on the power
(the heater lamp lights up after 1 sec from turning on the power relay). Heater lamp open
4 - Defective installation of thermistor 6
Thermostat open
After reaching the specified temperature, abnormal temperature is detected.

5 - Open lower thermal fuse - -

Open lower heater thermistor or the fusing unit is not installed when the door
6 - Thermistor open -
is closed.

1 - Low battery voltage for backup memory - 13

2 - Sum check error in the backup memory counter - -

AE sensor trouble-
3 - In test command 47, AE sensor output level does not change for the copy AE sensor, main PWB failure -
lamp light intensity.

0 ADF communication trouble Harness, ADF control PWB failure -

5
1 ADF motor drive failure Motor failure, motor rotation sensor failure 30, 31, 33

Automatic developer adjustment trouble-

E - Sensor level input error Toner control sensor failure 25
* Occurs after automatic developer adjustment with test command 25.

Sensor level input error (Over toner)-

L - Toner control sensor failure 25
* Occurs during sensor level reading with test command 25.

U - Sensor level input error (Under toner)- Toner control sensor failure 25
 * Occurs during sensor level reading with test command 25.

Document sensor trouble. When the level difference between paper presence LED PWB failure, Light receiving PWB failure, arm unit 60
C -
and paper empty is less than 4 steps in test command 60. (1 step = 5V/256) adjustment failure 94

H steady Door switch is not turned on. (The interlock switch is ON.) - -

H blink The DV tank is not installed. - -

Personal counter is not installed.

C - - -
The personal counter connector is disconnected.

Sharp ANALOG Copier Simulation and Test Codes For analog copiers 1980-1995

ck here for 2120 copier

ss & hold "0" key for total count.

ss "Clear", "Interrupt", "0", "Interrupt".

ar, "0", "0", "Clear".

ar", "Repeat", "0", "Pause".

n enter Simulation # and press "Print" key to enter selected simulation.

rives scan/checks scan switches

Manually move scanner and check switches
heck paper path switches and in some machines cassette switches
assette switches
ghts up all display on panel
eat lamp on/off 5 times
ght exposure lamp
urns on bias voltage continuously
urns on charge corona
Turns on transfer corona
Turns on discharge corona continuously
Turns on blank discharge lamp
Resets U1
Resets H3, H4, ect.
Check maintenance preset #
Check total count
Check copies since last PM
Reset PM counter to 0
Aging and check warm-up
Aging without paper
Aging no worm up or misfeed
Instant ready
Developer stir/calibration
Check lens motion (1 cycle)
Check lens motion
Test ADF switches
Test ADF
Check ADF/RADF components.
: Forward feed motor.
: Reverse feed motor.
 : Forward transport motor.
: Reverse transport motor.
: Exit motor speed normal.
: Exit motor speed slow.
: Paper feed solenoid.
: Reverse solenoid.
: Stopper solenoid.
Test drum separator.
Adjust document sensing.
Reads developer preset
Reads copy # since developer change
Resets copies on developer
Drum setting. First value read is current to machine setting. Enter new # to match the highest # on front flange of drum.
Adjust exposure. Use # key to change settings.
AE setting. Scan half way. Read display. Press {Print} to change exposure lamp voltage settings in 5 volt increments.
Horizontal magnification.
Vertical magnification.
Lead edge registrations. Use# key to change setting.
Transport roller rimming. Use {Print} switch to change setting
Edge erase setting. Change with # keys.
Lead edge and void adjustments Use zoom keys.
Original detection adjustment. See service manual
Test duplicate sensors. Actuate sensor and watch display.
Sorter components.
: Solenoid
: Motor
: Gate
Test duplex components.
: Transport
: Paper feed
: Duplex / Overlay gate
: Paper Stop Feed
: Registration clutch
: Alignment plate
: Trail edge stopper
: Duplex reverse solenoid
ADF total count.
Duplex total count.
Reset ADF count to 0.
Reset Duplex count to 0.
Lens rank.
Setting up auto clear and double count for 11x17. CPOP 78 "Print". When "ready" lights, enter #, press "Print" to lock in ("Ready" will go

: No auto clear; Double count on PM and total.

: No auto clear; Double count on PM, single on total.
: No auto clear; Single count on PM, double on total.
: No auto clear; Single count on PM and total.
0: Auto clear; Double count on PM and total.
1: Auto clear; Double count on PM, single on total.
2: Auto clear; single count on PM, double count on total.
3: Auto clear; Single count on PM and total.
: Country setting.
8500 8800
apan 14 4
Metric 15 5
harp Only 12 2
nch (U.S.) 17 7

Setting options.
: ADF only.
: RADF only.
0: Duplex only.
1: ADF and Duplex.
2: RADF and Duplex.
0: 15 bin sorter only.
1: 15 bin sorter and ADF.
2: 15 bin sorter and RADF.
0: 15 bin sorter and duplex.
1: 15 bin sorter, ADF, duplex.
2: 15 bin sorter, RADF, duplex.
0: 20 bin sorter only.
1: 20 bin sorter and ADF.
2: 20 bin sorter and RADF.
0: 20 bin sorter and duplex.
1: 20 bin sorter, ADF, duplex.
2: 20 bin sorter, RADF, duplex,
Check and adjust original sensor.
8500 Language display. English: RPM #1, set to "0".
send toner to transport.

rp DIGITAL Copier Error Reset Codes

PUT METHOD
EAR - EXPOSURE SELECT- CLEAR - EXPOSURE SELECT
information only
e these error correction codes AT YOUR OWN RISK!
T for use with Sharp Analog Copiers - NOT for use with post 1995 Sharp Copiers
T all codes apply to all copiers! - Timing will vary from copier to copier

150, 151, & 155 - Trouble Reset

Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "14", "Start Key"
150, 151, & 155 - Drum Counter Reset
Press: "Clear", "Exposure Select Key", "Clear", "Exposure Select Key", "24", "Start Key", "7", "Start Key"

156 Developer counter re-setting. 24-06

ss "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off.
quantity buttons to make display read "24". Press "Print" button. Machine will flash 00.
ss "Clear" 4 times and power machine off and back on.

ntenance counter re-setting 20-01

ess "Clear" - "Exposure Select/Auto" - "Clear" - "Exposure Select/Auto". Machine will blank off.
e quantity buttons to make display read "20". Press "Print" button. Machine will flash 00.
se quantity buttons to make display read "01". Press "Print" button. Machine will flash 000
ss "Clear" 4 times and power machine off and back on.

160, 200, 205; DM-2000, 2005, 2010, & 2015 - Trouble Reset
Press: "Clear", "Interrupt", "0", "Interrupt", "14", "Start Key"
160, 200, 205; DM-2000, 2005, 2010, & 2015 - Drum Counter Reset
Press: "Clear", "Interrupt", "0", "Interrupt", "24", "Start Key", "7", "Start Key"

Sharp AR-151 Digital Copier Error Codes

Mail Code Sub Code Trouble Code Detail

E7 01 Duplex Memory Error Cancel with 26-39
 E7 03 HSYNC Not detected Laser Diode APC trouble
E7 04 CCD White level Trouble Copy Lamp Lighting ...
E7 05 CCD Black Level Trouble CCD Drive Circuit
Dirt on White Plate for Scanning White
E7 12 Shading Trouble
Level
E7 14 ASIC Connection Trouble No Connection CPU and ASIC
E7 15 Copy Lamp Disconnection Copy Lamp Drive Circuit
Feeding not Completed
L1 00 Mirror Home
Timed out
L3 01 Return not completed Mirror sensors
L4 01 Main Motor Lock
L6 10 Polygon Motor Lock
H2 00 Thermistor
H3 00 High Temp
H4 00 Low Temp
U2 01 Sum Check Error EEPROM Abnormal
F6 80 Com trouble fax - PWB Protocol
F6 81 Com trouble fax - PWB Parity
F6 82 Com trouble fax - PWB Overrun
F6 84 Com trouble fax - PWB Framing
F6 88 Com trouble fax - PWB Timed Out
F6 10 Fax PWB Trouble

pier model 2120 error codes

Error Codes Cause #1

"P" Paper feed problem or no paper
"CC" Original detection fault
"CH" Sorter fault
"CH (blinking)" Developer unit not in place
"PC" Card counter not installed
"L1" Scan forward problem
"L3" Scan return problem
"L4" Drive fault
"L5" Lens fault
"L8-01" Main board fault
"L8-03" Auto exposure sensor fault
"H2-00" Fuser thermistor fault
"H3-00" Fuser temp. too high
"H4-00" Fuser temp. too low
"U2-01" Memory loss
"U2-04" EEPROM fault
"U4-00" Communication problem between copier and duplex assy.
"U4-02" Duplex alignment motor trouble
"U4-03" Duplex rear edge plade motor trouble
"U4-12" Duplex drive trouble
"U5-00" Communication problem between copier and ADF
"U5-01" ADF registration sensor
"U5-02" ADF exit sensor fault
"U5-11" ADF paper feed drive fault
"U5-16" ADF fan motor drive fault
 "F1-00" Communication problem between copier & sorter
"F1-02" Sorter transport motor drive fault
"F1-04" Sorter bin sensor fault
"F1-05" Sorter bin home sensor fault
"F1-06" Sorter bin motor drive fault
"F1-14" Sorter take out sensor fault
"F1-16" Sorter grasping motor drive fault
"F2-31" Image density sensor fault
"F2-32" Drum mark sensor fault
"F2-33" Grid voltage correction problem
"F2-35" Grid voltage correction problem
"F2-37" Drum mark sensor fault
"EE-EU" Undertoned
"EE-EL" Overtoned

U2 Code on SF-2014 - SF-2114 - SF-2214 reset code 16

LEXMARK OPTRA ERROR CODES

22 Paper Out or Paper Jam
 Check for paper in the paper tray
 Check the size of the paper in the paper tray to see if it is the same as
what the printer is set for. The printer is set for (hardware or software)
 Defective D-roller
 Debris in the paper path
 Gears not turning or broken gear
 Defective paper tray
 Broken input sensor flag
 Defective input sensor board
 Defective system cable 2
 Defective system board

23 Paper Jam

Same as 22 with these additions:

 Exit Sensor flag (Fuser)

 Exit Sensor board (Fuser)
 System cable 1

24 Invalid Manual Feed

 Paper feed into the Manual feed when printer is pulling paper off paper
tray
 Don't feed paper in the manual feed unless requested
 See 23

30 Open Cover

 Install Toner Cartridge

 Check the Switch activator (hangs down on left side of Top Cover)
 Check output voltages on the low voltage power supply. See Page 2-19
in the service manual
 Replace the high voltage power supply
 Replace system cable 2 (NOTE: the HVPS and system cable 2 can be
checked by checking continuity across J14-5 and J14-6 and activating the
switch on the HVPS)
 Replace the system board

31 Change Paper

 Paper size requested by the software is different than the installed paper
 Install the correct size paper and change size setting to match
 Software setup
 System board

31 Change Envelope

 Envelope size requested by the software is different than installed paper

 Install the correct size envelope and change size setting to match
 Software setup
 System board

35 Paper Error
See 23

36 Load Paper
See 23

37 Stop Command Received

 Press Start/Stop to clear

 Software setup
 Software drivers
 System board

40 System Board Failure

 Replace system board

41 Requested Font Not Available

 Install requested font and try again (font card or software)

 Software setup problem
 Defective font card
 Defective system board

42 Requested Font not Available

See 41

43 Font Card Error

 Font card removed with power turned on. Cycle power

 Defective font card
 Defective system board

44 Font Card Error

See 43
45 Downloaded Font Error

 Software setup
 Software drivers
 System board

46 Download Character Error

See 45

47 Language Error
Normal Mode (IBM)

 Unsupported card installed

 Defective card
 Defective system board

Postscript Mode

 Make sure that Postscript is selected on printer and computer

 Make sure that a Postscript font card is being used
 Defective font card
 Defective system board

54 Serial Error

 Check serial configuration settings (printer and computer)

 Communication cable
 I/O card in Computer
 System board

55 Font Error
See 45

89 Output Tray Full

(4029-04x only)

 Remove paper from output tray

 Check flag operation
 Replace the card photo sensor
 Replace the cable
 Replace the system board

900 System Board Failure

 Remove options and try again (NOTE: when removing the Postscript
board, you must replace the 2 IBM ROMs)
If the printer now works, replace options one at a time to test them
 Replace system board
 Defective system board

910 Font Card Failure

 Reseat font card

 Defective font card
 Defective system board
920 Fuser not up to temperature

 Check resistance of the fuser, lamp, thermofuse, thermistor

 Low voltage power supply
There is no reliable check, other than to exchange the part out
 System cable 1
Check for continuity
 Fuser power cable
Check for continuity
 System board

921 Fuser not up to Temperature

See 920

922 Fuser not up to Temperature

See 920

923 Fuser Over Temperature

See 920

930 Mirror Motor

(not up to speed)

 Reseat cables between the print head and the system board
 Defective print head
 Defective cables
 Defective system board

931 Mirror Motor speed detect error

See 930

932 Mirror Motor speed detect error

See 930

940 Laser Beam detect failure

See 930

941 Laser beam detect failure

See 930

950 System Board Failure

See 900

960 Memory Error

See 900

970 Fan not turning

 Reseat cables between the fan and the system board

 Replace the fan
 Replace the cables
 Replace the system board

980 System Board Failure

 See 900

990 System Board Failure

See 900

TO GET SHARP METER READINGS

SF750, 755, 756, 770, 771, 781, 7100, 7200, SF7300,

7350, 7370, 7700, 7750, 7750, 7800, SF7850, 7855, 7900,
8100, 8300, 8350, 8400, SF8500, 8570, 8600, 8800, 8870,
8875, 9400, SF9500, 9550, 9700, 9750, 9800, 1420, 1430,
SF2014, 2022, 2025, 2027, 2114, 2116, 2214, SF2314, HOLD DOWN “0” KEY.
2414, 2514,AR160, 161, 200, 205, 162, 163, 164, 201,
207,ARM160, ARM205

AR150N/151/F152/153/155N /156/157 CLEAR KEY - (Hold down several seconds.)

HITACHI UTILITY-METER COUNT

AR-C150/250/C160/270 Make sure the copy button is lit up--hold down. You will get 2
readings, 1 for color, 1 for black & white. Now make sure the
print button is lit up, hold down. You will get 2 readings, 1 for
color, 1 for black & white. Add all 4 together to get total.

ARC260M Go to the custom settings key and go to total count - Print this
screen to get accurate readings

SF2010 MANUAL COUNTER UNDER LID

Press “Menu” key until “custom setting” is displayed press “OK”
key, Press up arrow key until “Total Count” is displayed. Press
“OK” Press up arrow key until “Display total count” shows. Press
“OK” and display will show Total Count.
AR-P350/450

AR280, 285, 287, 335, 405, 505, 507, 235, 275, 336, 337, HOLD DOWN COPY BUTTON.
 407,M208, M350, M450, M280
ARM550, M620, M700, M237, M277
AR650/651/800/810
SF2030, 2035, 2040, 2050, 2052,
SD3062, 2060, SD4085, AR5132
AR168S, AR168D
Manual counter on machine beside Op Panel
HOLD DOWN SCROLL KEY, OR Press the clear key, interrupt
key, and clear key again. Enter key operator code (their code is
5 digits--most are 00000) Enter 29 (the total count will be
displayed), When finished, press the “Clear All” key.
Make sure machine is in the copy mode.
Press Menu Key - Press < key until total count appears in the
display -Press Enter key and count will be displayed