Professional Documents
Culture Documents
2
ready.
Educators
Guidebook
A short companion for “Make Yourself Ready”,
designed to help you plan and
carry on the teaching of Disaster
Preparedness techniques to your community
University Information
Name: Technische Universiteit Delft
URL: http://home.tudelft.nl/en/
Address:
Postbus 5
2600 AA Delft
The Netherlands
Faculty Information
Name: Faculteit Industrieel Ontwerpen
URL: http://io.home.tudelft.nl/en/
Address:
Faculty of Industrial Design Engineering
Landbergstraat 15
2628 CE Delft
E-mail Address: io@tudelft.nl
Tel: 015 278 4750
Fax: 015 278 73 16
Introduction
Delft, 2010
Table of Contents
These are the sections in this book
page 5
A. Introduction
A short explanation of what is this booklet, what is Disaster Preparedness and
which things will you teach
• 7 What is this booklet?
• 8 What is Disaster Preparedness?
• 10 What things will I teach?
page 11
B. Method
A description of what is the recommended way to organize education activities in
your community.
• 13 What will be my roles?
• 16 What method should I follow?
• 20 What are the conditions for a good project?
page 23
C. Disaster Preparedness
Basic information about Disaster Preparedness, how to do it and how to convince
others to do it.
• 25 Introduction
• 28 How can families prepare for Disaster?
• 31 What products to get?
• 33 What plans to make?
• 34 How to stay informed?
• 35 How to convince people to prepare for Disaster?
page 37
D. Education
Basic information on how education happens and what influences its process
• 39 Introduction
• 41 What matters in teaching/learning?
• 46 How do people learn?
page 51
E. Your Community
Instructions on how to study your community to get useful information to adapt
the Disaster Preparedness teaching activities you will plan.
• 53 Introduction
• 55 How do I study my Community?
• 58 How is my local Culture?
• 62 What are the local Education Conditions?
• 64 What tools do I use?
If you have this book, we assume that you also have the original “Make Yourself
Ready”, which contains practical advice for Disaster Preparedness techniques.
This Educator’s Guidebook has a different type of information, it teaches people
how to teach Disaster Preparedness.
If you live in an area that is frequently exposed to Natural Disaster (e.g. Flood,
Hurricane, Landslide, Earthquake, Storm, etc) it is possible that you are affected
someday. Maybe you have even already been affected. Proper knowledge about
Disaster Preparedness can reduce your risks and the risks of your community.
For people to start working on their Disaster Preparedness, it is not enough to
give them instructions on how to make things. It is necessary to help and moti-
vate them. In this booklet, you can learn methods to teach and encourage people
to work for their own Disaster Preparedness.
ations. In this guidebook, an effort was made to suggest techniques that are
http://72hours.org/
simple, yet useful enough to be adaptable. Also, they are flexible and you might
find them useful in “normal” situations.
If while learning Disaster Preparedness, people also learn useful information for
their daily lives, it is likely that those persons will be more inclined to learn the
Disaster Preparedness techniques.
We assume that you will be involved with the creation and management of the
education initiatives. This will require you to be quite versatile and you will take
on many roles. Naturally, these roles might change with the circumstances, but
the following list is what you can expect from a project list this:
• Act as an Intermediary
• Get support
• Manage people
• Observe
• Plan
• Supervise
• Motivate
• Teach
This list does not mean that you will have to do all this things at the same time,
but it is likely that at some point or another you will do them. Also, as you can see
from the list, most of these roles involve your interaction with other people
(e.g. be an intermediary between the book and the people, motivate your cowork-
ers).
Act as an intermediary
In your educational project you will start by making the connection between this
book and your community. You learn the things in this book and then apply them
in your community, with your people.
Probably, you will also be an intermediary between people, as the project pro-
gresses (e.g. introducing people to each other and asking the help of important
people in your community).
Acting as an intermediary will require good social skills and a good standing in
the community
Get support
Getting support is a little like being an intermediate. In fact in some cases, you
will be getting support from other people, as you act as an intermediary.
Getting support, help or assistance from other people is a work of persuasion.
You will need to convince people of the benefits of their contribution to the proj-
ect. An example: convince a public official to help the education efforts by lending
some resources, by showing how the community can benefit and the government
Introduction
Manage people
A project like the teaching of Disaster Preparedness to a community will involve a
lot of people. These people will be involved in different tasks and different groups.
You will notice that not everybody is motivated in the same way or that people do
things in ways that you did not expect.
You will also have to organize people into teams, give them tasks and make sure
they are ready for the job.
The point is that you will need to carefully make sure people are working well,
and having a productive relationship with their colleagues. You must be careful to
do this in a way that makes sense in your culture. Managing people in a country
is different from managing people in another country.
Because it is difficult to give you advise that will certainly work in your commu-
nity, we suggest you pay attention (and maybe even ask for help) to the people
in your community that are known for being good at managing people (e.g. shop
owners, religious and civic leaders, teachers, doctors, etc.)
Observe
Just because this project will probably have the cooperation of many people, it
does not mean that you will only do management work. If you are reading this
booklet, it is probable that you have skills that are very useful besides manage-
ment.
Observing your community, paying attention to the way people do things, pos-
sible sources of danger or possibilities for improvement, is an important task.
Especially in the beginning of this project, you can expect to do a bit of this for
initial research.
Plan
By having access to this booklet, we can already assume that you have some
prior capacity for planning and management. We expect that with our sugges-
tions, you become even more capable of planning activities.
Planning will require someone that has an overview of all the participants in the
project (which to educate your community about Disaster Preparedness). As the
responsible for this Disaster Preparedness education project, you are in a good
position for this. Expect to be responsible for the planning of activities.
Supervise
When the project is already running and people are researching, planning, mak-
ing things and teaching people, you still have to be alert for possible problems
Introduction
Motivate
Especially with long projects, that take a lot of time before results are shown,
people tend to lose motivation. People might get tired of working on a project
that is difficult and is taking too much time to show results. Because a Disaster
Preparedness education effort will take a long time before people are actually
prepared, you should expect your coworkers to start losing motivation.
Because people work much better when they are motivated, you should know
how to motivate your team workers.
Teach
Finally, after all the project management activities that were previously described,
it is probable that you will be responsible (in some way) for teaching people about
Disaster Preparedness. Even if you are not the actual person that will teach the
practical advice to your community, while you explain the project to your collabo-
rators, you will be in a position of teaching.
There is also the possibility that you end up being the person that teaches the
techniques described in “Make Yourself Ready” and the general Disaster Pre-
paredness advice contained in this booklet.
Introduction
5 steps
We suggest you follow one working method that considers 5 general steps in
establishing this educational effort. These steps are more useful if you use them
together and in order.
These steps are:
• Prepare
• Research
• Plan
• Make
• Educate
Introduction
Prepare
This is the very first step in starting any project. In this step you should compare
what you have to work with (e.g. How much money, which kind of team, working
spaces, time) with what you will need.
It is also in this step that you set up your working group, get the support of the
community and set up the objectives and time limits of the project.
Questions you should ask yourself:
The idea of these questions is to understand your objectives for this project and
what do you have at your disposal to fulfil them. It is important to have clear
objectives because they help you make sure you are working in a good direction.
When the project is already running, in the future, you can compare your current
status to what you defined as objectives.
An example: Imagine that in the beginning of the project, you defined that in 3
weeks, you want to teach 50 people about the techniques explained in “Making
Yourself Ready”. But, because unexpected things come up (e.g. collaborators
give up, money is spent, etc) you loose focus on your objectives. If you do not
have clearly stated objectives, it is very easy to let guard down and stop pro-
gressing.
Research
This book has a lot of information, but it does not know you or the people you will
be teaching. Because of this, the educational information you find here must be
adapted for your culture.
To adapt our information to your needs, you will need to conduct a quick research
on your community. With this research you will be able to understand what pieces
this book can be adapted to be more useful for you.
Another advantage of research, is that you will be more in touch with the needs
of your community. You might even realize that there are other problems that can
benefit from your educational efforts.
Questions you should ask yourself:
Plan
After conducting research on your community, you will understand much better
how specific it is and what are its needs. At this point, you can use this informa-
tion to adapt the techniques you find in this book.
You can plan what subjects you will teach, to whom, how, when and with which
methods.
Things you should plan for:
Make
When people learn, they usually need products that help their learning. An
example: a person learning how to read will learn better if he/she has a book to
practice.
When learning about Disaster Preparedness, people can learn better with educa-
tional material that teaches and reminds them of the skills they learn.
In this step, “Make”, we suggest you some points on how to create your own
educational material to aid classes.
Educate
This is the final step, where people learn the suggested Disaster Preparedness
skills and test their knowledge on the topic. In this case, “Educate” is more than
just teaching the students. We strongly recommend that you test their success,
by giving them opportunities to test their new skills.
When teaching people, we assume the previous phases are already completed.
You should take care to:
• Plan each lesson, so you know exactly what you want to teach, how
much time you need, what materials do you need and how many people will
you teach.
• Pay attention to see if people are following what you are teaching, and
understanding
• Teach in an appropriate way ( consult section D, ”Education”
• Make sure that all students have a fair opportunity to learn, by paying
more attention to those that have more difficulties.
• Motivate all students.
Useful Information Teaching is not always a straightforward thing and it is too complex to be ex-
plained in such a simplified document. The suggested points of interest should be
International Net- able to help you, but if you can ask the advice of other more experienced people,
work for Education in you should do so.
Emergencies - In addition, you can consult the information available at the International Network
“Resources” for Education in Emergencies (INEE). This might be a little bit more technical, but
Available at: is a resource worth consulting. It gives advice on how to plan education efforts
http://www.ineesite. and it is listed on the left.
org/index.php/re-
sourcedb/
Using what you have learned
Depending on your intentions, your educational efforts can stop at the end of the
5 steps, but they can also be a continuous process. If you prefer to do the edu-
cational initiative as a repeating event, you can always improve on the method
presented in this chapter, making it more appropriate to the new things you have
learned.
You will realize that you will gain experience with each step of the process, and if
you repeat your efforts, you will be more prepared.
Introduction
• Involve the Community and get the right people in your team
• Set a place to work at
• Set a time limit
These conditions are mostly important for the planning of the educational activi-
ties. For more good advice on important factors for such a project, try to consult
the IDEO Human Centered Design Tool Kit. IDEO is an innovation and design
firm that is focused on helping businesses and organizations by using design
methods to solve problems of all kinds, including education and society.
Involve the Community and get the right people in your team
If you see the advantage in Preparing for Disaster, it is likely that other people in
your community have already though about that. Maybe they achieved some
success, but it also may be that there is still work to be done. In any case, when
you work in the right team, the results are usually better than if you work alone.
There are a few characteristics of a good team:
Introduction
C1. Introduction
To teach people how to prepare for Disaster, it is necessary to teach
them some basics of Disaster Preparedness theory. This chapter outlines
the basic notions that are important for Disaster Preparedness.
• Mitigation
• Preparedness
• Response
• Recovery
Most organizations follow this model or models that are similar to it. The most
Introduction
important characteristics are the cyclic nature of this model, that repeats itself
and the assumption that there are things we can do before a Disaster, to reduce
its impact.
Mitigation
Disaster Mitigation efforts must start much before the Disaster (weeks, months,
years, preferably) and their objective is the removing of dangers. This can mean
things like building houses in more protected places or the creation of regulation
that does not let people build houses in dangerous areas.
Disaster Mitigation can reduce Disaster risk a lot, by it takes a long time and
need a lot of cooperation between people, the government and private compa-
nies. Because it is so difficult and its benefits can only be observed if a Disaster
happens, Disaster Mitigation is often neglected.
Preparedness
Disaster Preparedness is a preparation for Disaster that is focused in getting peo-
ple ready to survive during and after a Disaster. Disaster Preparedness, unlike
Disaster Mitigation, will not remove dangers (e.g. poor construction of houses),
but will equip people so they can better survive.
Disaster Preparedness is very related with the acquisition of products that people
can use after a Disaster. This is why the book “Make Yourself Ready” has instruc-
tions to show to build useful products.
An advantage of Disaster Preparedness is that each person can take care of his/
her own, independently without approval or effort from government. An example:
If a person wants to prepare for Disaster, that person just has to follow the steps
in this manual and “Make Yourself Ready”. But if a person, a civilian, wants to
change the quality of the houses of the people in his/her city, it is much more dif-
ficult.
Introduction
Preparedness is not one single thing that you can do once and consider yourself
prepared, Preparedness should not stop until it is needed. Please consult the
present section, attentively, to learn more about what to do, for Disaster Pre-
paredness.
Response
When a Disaster has already happened, the first priority is to help the people
that might be hurt or trapped. Ambulances and Firemen are often used in the
Response phase. In this phase, the damage has already been created and it is
necessary to limit the destruction. People should be rescued before they perish
and buildings emptied before they fall.
Response has to be fast and capable, and its quality and effectiveness depends
a lot on how prepared are the people working on it (e.g. if the Firemen are well
trained before a Disaster, when the Disaster happens, they will be more ready)
After a Disaster, most people are rescued by their neighbors or family, but it is
necessary that there are specialized people (e.g. Firemen) that can save trapped
people in unexpected circumstances.
Because of this need for speed and high capability, Response is very expensive.
Recovery
After a Disaster has happened and the people have been rescued and taken care
of, it is necessary to rebuild the affected area. To this phase we call “Recovery”.
The Recovery phase can last for a very long time (e.g. even years) and should
make sure that the community returns to a normal (perhaps even improved) con-
dition. This means the reconstruction of houses, working places, farms, govern-
ment buildings, basic infrastructure and so on.
The Recovery phase is very important to make sure that some past mistakes are
avoided. If an Earthquake was very destructive because most houses were of a
poor quality, it is necessary to make better houses, this time.
Because Disaster Management is circular, Recovery and Mitigation often overlap
at this point.
• Stay informed
The first step, “Get Equipment” is one that can be mostly done once. Once peo-
ple have their supplies (e.g. the described products in “Make Yourself Ready”),
there is no need to do it again. But in the two other areas, a continuous attention
to Disaster Preparedness is necessary.
Get equipment
After a Disaster, people’s homes and possessions are often damaged or de-
stroyed. It is common that the most basic products are not available (e.g. hous-
ing, clothing, tools, etc). People without these and other basic products endure
difficult situations that can even be dangerous.
if the main characteristic of Disasters is the destruction of homes and posses-
sions, to be ready, people must have spare products. At least the kind of products
that are essential for survival, such as shelter, cooking conditions and water treat-
ment. Useful additions are first aid and radios, for example.
In this book and “Make Yourself Ready”, we suggest that you can start your
Disaster Preparedness Kit in a very basic and cheap way. To do this, we suggest
that some things in a Disaster Preparedness Kit are more important than others.
We consider that the following products and knowledge are essential for you and
your family’s survival after a Disaster:
• Shelter
• Cooking Stove
• Material to treat water
Useful Information • Radios
International Federa-
tion of the Red Cross Using the book “Make Yourself Ready”, people can learn how to make or acquire
these things. If they do so, we are confident that they have already improved their
and Red Crescent chances of having sufficient living conditions after a possible Disaster
Societies:
But these are the minimum, a good start. There are other things that are recom-
“Disaster mended for people to have. Please consult parts C3, C4 and C5 of this docu-
Management ment.
resources” As you can imagine , there are a lot of products that can be useful after a Disas-
http://www.ifrc.org/ ter. Having them all is expensive and requires work, but can really help people
what/disasters/re- that are affected by a Disaster.
sources/publications.
asp#dp When you have things that can perish (e.g. Food or Medicine supplies), you must
pay attention to their expiry dates and replace them before they become unus-
San Francisco able. Otherwise it might happen that when you need them the most, you realize
Department of they are too old or not good anymore. This means that you need to take care of
you Disaster Preparedness Kit continuously.
Emergency
Management: Consult part C3 of this chapter to know more about this.
“72 hours, are you
prepared?’
http://72hours.org/
Introduction
Make plans
People never know when and where will a Disaster happen, it might happen dur-
ing the night, it might happen when people are at work or it might happen at any
other time of the day. It is very possible that a Disaster happens when the family
is not together (e.g. children in school, parents at work).
Also, after a Disaster, communication services tend to stop working because of
too much people using them. Transports might also be halted and people are left
separated.
In these situations, it is very important to have plans, made before the Disaster,
that people can follow, even without talking to each other.
It is useful to have several different plans for different situations and to make sure
everybody knows the plans. This might need that people practice the execution
of the emergency plans several times
Consult part C4 of this chapter, to learn more about these
Stay informed
Not all Disasters give a warming, but some do. If people are informed (e.g. via
radio, loudspeaker, messenger or newspaper) about present Disaster Risks, they
can react to the Disasters faster and have better chances of evacuating or surviv-
ing the Disaster. This is an activity that people should do everyday, to make sure
it is possible for them to receive emergency information, in case of need.
Another way of staying informed is to always search for more information about
Disaster Preparedness, how to predict and survive Disasters
This is an area where radio can make a very good impact in people’s lives.
Consult part C5 of this chapter, to learn more about these
Introduction
• Water
(two liters per person, per day)
(3-day supply for evacuation, 2-week supply for home)
• Food
(non-perishable)
(easy-to-prepare items (3-day supply for evacuation, 2-week supply for home)
• Manual can opener
• Flashlight
• Battery-powered or hand-crank radio
• Extra batteries
• First aid kit
• Medications and medical items
(7-day supply)
• Multipurpose tool
• Sanitation and personal hygiene items
• Copies of personal documents
(medication list and pertinent medical information, proof of address,
deed/lease to home, passports, birth certificates, insurance policies)
• Cell phone with chargers
• Family and emergency contact information
• Extra cash
• Emergency blanket
• Maps) of the area
• Medical supplies
(hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
• Baby supplies
(bottles, formula, baby food, diapers)
• Games and activities for children
Introduction
• Pet supplies
(collar, leash, ID, food, carrier, bowl)
• Extra set of car keys and house keys
• •Whistle
• N95 or surgical masks
• Matches
• Rain gear
• Towels
• Work gloves
• Tools/supplies for securing your home
• Extra clothing, hat and sturdy shoes
• Plastic sheeting
(if don’t already have it from “Make Yourself Ready)
• Duct tape
• Scissors
• Household liquid bleach
(if don’t already have it from “Make Yourself Ready)
• Blankets or sleeping bags
Introduction
Evacuation Plan
It is possible that you family is forced to evacuate after a Disaster, leaving your
home and even community behind. For evacuation, you must consider the follow-
ing things:
Introduction
• Identify how local authorities will notify you during a disaster and how
you will get information, whether through local radio, TV, loudspeakers, com-
munity alarms
• Learn how to identify the different types of Disaster Alerts (e.g. Earth-
quake, Flood, Storm, etc) and what to do in case of each of them
• Stay informed about learning opportunities in your community, so you
can educate yourself more about how to prepare for Disasters.
Introduction
• Awareness
• Knowledge
• Capability
Sometimes, people know that they are under a risk that could be avoided (they
are aware of the risk), but do not know how to avoid it (they do not have enough
Knowledge to change their situations). It might also happen that people do not
have the economic capability to prepare. In fact, people must have Information,
Awareness AND Capability, to prepare for Disaster
In this section, we suggest ways to make sure people have these things and so,
can Prepare for Disaster.
Prepare, survive and prosper. Naturally, this aspect of one’s opinion on his/her
impact is very culturally dependent and you should use your common sense in
trying to change people’s minds.
When talking about Disaster Preparedness, you should always explain the ad-
vantage of Disaster Preparedness like:
If you do some specific action, then you avoid some negative consequences.
An example:
“If people make a Cooking Stove before a Disaster, they don’t have to spend
much money on fuel, after a Disaster”
People need specific instructions to take action. it is not enough to say that peo-
ple should “prepare”. For this reason, when you are teaching Disaster Prepared-
ness to your community, you should tell people the specific things they need to
do, not some vague notion like (be prepared).
People are also more compelled to act if they think they are under risk, so it is
good to associate an action to the protection from some specific danger.
D1. Introduction
Before teaching people about Disaster Preparedness, it is useful to learn a
bit about how learning takes place.
Because Education can be complicated, in this section you will find
information on how Education, Teaching and Learning happen and how
can you manage them.
Teaching children
Children are naturally curious and enthusiastic and might be very open to learn-
ing some of the skills presented in this guide. Also, if children are attending
school, they already have a routine of learning and participating in educational
Introduction
activities. In some cases, children going to school can be used as a way to reach
the families at home.
Children, on the other hand, require close supervision and educational materials
(e.g. posters, booklets, drawings) that suit their educational level.
Make Yourself Ready - Educator’s Guidebook
40
It should be noted that some activities (e.g. the fusing of plastic, cutting of metal
and making fire) might present some hazards for the young ones. Children
should be protected and supervised, but it is also quite possible that in your com-
munity, children work or help their families in potentially dangerous activities. Use
your common sense in determining what activities children should and should not
take part in, and always supervise them.
Teaching men
In most societies, there are differences in status of men and of women. When
such differences exist, typically men have a position of authority and have the
responsibility of providing for the home. This might not be the specific case with
your community, but it is worth to pay attention that what are the roles of men and
women in your context.
Because of a generally higher status and the responsibility of providing for the
family, men can be hesitant in joining Education initiatives, if they conflict with
their working routines and/or their status.
If you can get the interest and active participation of the men from the community,
your chances that people will actually use the Disaster Preparedness knowledge
you gave them are much bigger.
Teaching women
Like previously said, in most societies, men and women do not occupy the same
place in the community. Traditionally, women have a sort of a “soft power” be-
cause even if they do not have an active voice in discussing important community
problems, they are in charge of the home finances. Also, women are usually in
charge of the education of children.
Because of their responsibilities and influence on the whole household, women
are a very interesting group to teach.
Introduction
• Student Characteristics
• Education Characteristics
• Education Context Characteristics
Introduction
In order for the teaching of Disaster Preparedness to work, the students, regard-
less of age, gender or status, must be able to understand and memorize the
techniques that will be taught.
If a person is not confident of his/her capability for learning, he/she will much
more likely to be an unsuccessful student. This happens because, during learn-
ing, most people will face, sooner or later, a moment where they feel they are not
capable of progressing.
If a person is confident that him/her can learn the things that will be presented,
then that person will be more likely to put a greater effort and overcome initial
obstacles.
Learning is a mental process and it depends a lot on the student’s will to learn.
If you try to teach someone that does not want to learn, you will not be able to
do it. A person with no motivation will not pay attention or put effort into trying to
understand the concepts you teach him/her.
Motivation is important also because without it, students will not be curious and
try to discover things on their own.
Motivated students will learn better and will also push you to do a good job as a
Introduction
teacher.
• Principles of Learning
• Training Content
• Training Delivery
• Cognitive Style
Principles of Learning
Principles of Learning are a group of conditions that should be met for any
Educational Method. These are characteristics of a good Method and you should
follow them in your efforts. It is possible to write entire books on the topic, but for
this project, we prefer a simpler introduction. The following principles of learning
are commonly used:
• “Students learn better when they have clear objectives and feedback on
their performance”
You should give your students clear objectives and tell them how well
they are doing
“Training Content”
Naturally, what you teach your studnts is very important for their success in learn-
ing. Since you will start by teaching them the techniques found in this book, this
has been already adapted to be simple and accessible.
In the future, when you start your own educational efforts (e.g. teaching your own
techniques or other things besides Disaster Preparedness), you should keep this
in mind.
Always teach only what is relevant and accessible to your students.
Training Delivery
Training Delivery is, very simply put, the way you will teach your students. As it
was said previously, different things to teach require different ways of teaching.
When you teach practical skills (e.g. fishing, cooking, building houses, repair-
ing motors or the technical skills in this book ), it is best to teach in a practical
way, where people observe but also experiment with the subject. When teaching
theoretical subjects (e.g. the importance of Disaster Preparedness ), people learn
better by a mix of theoretical explaining and exercises.
Cognitive Style
Cognitive style is the way people think. Not everybody thinks about thinks in the
same way. People receive new information and make sense of it in diverse ways.
You can see this when you see people that reach different conclusions after
learning the same things.
Cognitive Style can depend on the culture of an individual, and it is possible that
the people in your community have a cognitive style different from the one of the
writers of this book. A similar concept is the “Learning Style”, described ahead in
this section.
Introduction
Opportunity to use
People learn better when they have the opportunity to apply what they have
learned. You can observe this with most tasks you can think of : reading, writing,
practicing an instrument or repairing machines. With the Disaster Preparedness
techniques shown in this book, the same happens.
If you want people to learn better, you should use their knowledge. This means
letting people try the techniques themselves and guiding them in the process.
Give your students an opportunity to apply the things you teach them, so
the students become more familiar with them.
Introduction
Useful Information
Introduction
Experiential Learn-
ing Theory and the
Learning Style Inven-
tory were developed
by David Kolb, as a
result of his studies
in adult education.
Again, to keep things simple, we will use the words “WATCHING” and “DOING”.
• Perceive
• THINKING
• FEELING
• Understand
• WATCHING
• DOING
THINKING + DOING
Each of this combination, means a different preference for learning. When you
understand the preferred learning style of the people in your community, you can
prepare education activities that are more appropriate.
People with an Accommodating learning style will tend to rely on others for infor-
mation than carry out their own analysis. This learning style is prevalent and use-
ful in roles requiring action and initiative. People with an Accommodating learning
style prefer to work in teams to complete tasks. They set targets and actively
work in the field trying different ways to achieve an objective.
To teach people that prefer this style, it is good to:
• Give people opportunities to experiment (e.g. let people build their own
Disaster Preparedness supplies)
• Give people information and present challenges
• Give people clear instructions on how to do things
• Motivate people by showing their progress and their goals
• Show people how to do things and let them do things themselves
E1. Introduction
When this book was written, it was made to be useful for the largest
number of people and contexts. This means that its information and the
way that this information is given to you are very general.
For better results in educating your community, it is important to adapt
to it, but first, you must understand its particular characteristics
Perhaps you have noticed some differences between your community and other
communities in the same region. They are different because their “contexts” are
different. If you can see differences within the same region, you can imagine how
different your community is from ours, where this book was written. Because
probably live in very different places, you must study what makes your commu-
nity special and different from others.
• What is taught
• How it is taught
An example: if you teach people how to how to prepare a meal, but the people of
the communtty does not like it, people will not want to learn how to cook it. Also if
you teach how to cook that recipe, by using teaching methods that people do not
like or understand, they will not learn.
It is easy to understand that people will be more interested and successful in
learning things that are important to them and within their capabilities. This is why
people learn simple mathematics before learning more complex sciences.
The way things are taught is also very important because different methods of
teaching will be more focused on different skills. When people study drawing,
they have to draw and when people study history, they have to read and listen. It
is important to know what is being taught and what are the best ways of teaching
it.
It is usually easy to understand what is important for people. You can ask them or
observe what problems they face in their day to day lives, and this can become
apparent. It is often more difficult to understand how people like to learn.
Because this book was made so you can teach Disaster Preparedness tech-
niques to your community, we already know what you will teach. Perhaps people
are not initially interested (e.g. maybe they think it is too complicated) but it is
quite straightforward to adapt the things you want to teach, so they become more
interesting for the people (e.g. by simplifying the things you want to teach).
However, because it is generally more difficult to understand how people like to
learn, in this booklet, you will find a way of evaluating your community and choos-
ing the best way to teach its people.
Introduction
• Communication Habits
• Cultural Values
Communication Habits
Communication Habits are related to how people express themselves and how
they interpret others. Communication changes a lot from culture to culture and
this has an effect on education. In this case, we suggest you study “Communi-
cation Habits” to understand how to adapt the teaching material. An example:
some cultures read from left to right, while others read from right to left. When
writing instruction manuals, this has an influence. Also the way people express
measures and quantities changes, with some cultures using liters others using
gallons and other using their own units. Again, this factors will affect the presenta-
tion of instructions.
Cultural Values
A deeper aspect of culture is the set of values that make people prefer to act
in specific ways. Values are usually deep within people’s reasoning and most
people will no be able to identify them if asked directly. An example:
Although in many cultures people prefer to work in groups ( this means they are
“Collectivistic”), if you ask them if they are collectivistic, they will not be able to
answer.
Introduction
• Collectivism
• Power Distance
• Future Orientation
• Gender Egalitarianism
• Humane Orientation
• Assertiveness
• Uncertainty Avoidance
• Performance Orientation
“Collectivism”
Collectivism is related to how people of a culture relate to each other. Its opposite
is “Individualism”. A culture might be more inclined towards “Collectivism” or “Indi-
vidualism”. In Collectivistic Cultures, people tend to belong to groups (e.g. family,
caste, neighbourhood, etc) that are very close. People in Collectivistic societies
will consider their groups as a major factor of their personal identity.
In individualistic societies, the opposite happens. People are more indepen-
dent and while they also belong to groups, groups are not their main identity. In
individualistic societies, people look after themselves (and immediate family) and
expect others to do the same.
“Power Distance”
Power Distance is related to how much people of a Culture will accept an unbal-
anced distribution of power among its people. While in some Cultures, everybody
is seen as equal to the others, with similar rights and duties; in other Cultures, dif-
ferent people have different privileges and responsibilities. One can say that the
“Power Distance” is lower in the first example (because everybody has the same
“Power”); and higher in the second example (because there is a difference in how
much power people have).
A simple indicator of an high Power Distance in a culture is when people of that
culture occupy the same social position during all their lives because their are not
allowed to achieve a greater status.
“Future Orientation”
Future Orientation is how much people in a certain culture encourage behavior
that is focused on the future and not on the present situation, like planning or
saving money. Cultures with a strong Future Orientation will promote the delay-
ing of instant gratification versus impulsive action (e.g. saving for a better house,
instead of spending money on immediate pleasure). Also, cultures that score high
in Future Orientation usually see material success (e.g. getting rich or having
plenty of possessions ) on the same level of spiritual realization (e.g. being happy
and fulfilled).
On the opposite, where Future Orientation is low, people do not save as much
and have a less planned life. Instead of setting goals and plans, people are more
Introduction
likely to be inflexible and do things the same way, regardless of changing circum-
stances.
“Gender Egalitarianism”
Gender Egalitarianism can be understood as how equal are Men and Women in
a society, regarding their rights and obligations. Naturally, cultures that are more
gender egalitarian will allow women a greater freedom and equal access to edu-
cation and work.
On the opposite side are cultures that have a low Gender Egalitarianism score.
In these, Women and Men do not do the same work and there are divisions on
what is considered to be appropriate for either sex. Women are usually limited to
taking care of the home and family and will not have much of an active voice in
community decision making.
“Humane Orientation”
Humane Orientation has to do with a culture’s appreciation of benevolence, kind-
ness and generosity. Putting others above oneself is considered to be a good and
noble thing to do and a valued characteristic in people.
At the same time, in highly humane oriented cultures, self-enhancement can
sometimes be considered merely self serving and self gratifying and hence, little
humane oriented.
Competition, personal success and ambition are on the natural opposite of Hu-
mane Orientation.
“Assertiveness”
Assertiveness is the measure of how much a culture supports the belief that
people should be tough, aggressive and persistent in their efforts to achieve suc-
cess. Cultures where assertiveness is high, people have respect for the strong
and successful and competition is seen in a good way, as it forces people to
achieve and fight for their objectives. In these societies, there is a belief that one
can control his/her reality and results are more important than relationships.
There is, obviously, the other side of the scale, where people prefer to avoid con-
frontation and accept life as it is presented to them. For people that are not very
assertive, persistence in the face of adversity is sometimes seen as pointless and
people are more important that achieved results.
“Uncertainty Avoidance”
Introduction
“Performance Orientation”
Performance Orientation reflects how much a culture cherishes and rewards
innovation, high quality of work and constant improvement. Cultures that have a
high score for Performance Orientation have a preference for demanding objec-
tives that will take one out of his/her comfort zone and accomplish better results.
Time is seen as linear, mono chronic and a sense or urgency is also common
Where Performance Orientation is low, the opposite is observed. People tend to
prefer a pleasurable take on life, less competitive and more collectivistic.
• Read and get familiar with the questions in the given questionnaire
• Observe community and answer questions in the form
• Check answers against interpretation guide
Introduction
• Read and get familiar with the questions in the given questionnaire
• Observe community and answer questions in the form
• Check answers against interpretation guide
Introduction
“In this community, people speak in a direct way, saying everything in a precise
way.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □“
In the above example question, the person answering the questionnaire does not think that people in his/
her community speak with each other in such a way. We can see his/her answer marked with a circle
around it. This person disagree
A - Collectivism
“Collectivism” is related with the way people relate with each other, if they prefer to work indi-
vidually, in groups and how they help and support each other.
Question 1
In this community, people make a clear distinction between people who are part of their group and those
who are not. (e.g. people treat strangers in very different ways from people from their neighborhood)
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 2
In this community, people are defined by the groups they belong to, like family, job, rank or caste. (e.g.
people think that their family says more about their identity than their possessions or education)
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 3
In this community, people prefer to work in groups, with other people, instead of alone.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 4
In this community, people help and give support to members of their group (e.g. money, influence, emo-
tional help)
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
B - Future Orientation
“Future Orientation” has to do with how a culture encourages behaviors that will have future,
not instant, effects (e.g. saving money, enduring hardship to collect benefits, etc)
Question 9
In this community, people are capable of delaying instant pleasure to receive better rewards in the future
(e.g. saving money for the future, working extra to avoid extra work in the future, etc)
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 10
In this community, sending children to school is considered a good future investment
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 11
In this community, people are able to change the way they do things if they believe there is a future benefit
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 12
In this community, people prefer leaders that can propose new ways of doing things.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
C - Gender Egalitarianism
“Gender Egalitarianism” has to do with how a culture tries to minimize differences between
men and women, in what concerns to liberties and duties
Question 13
In this community, tasks and jobs are not divided between “appropriate for men” and “appropriate for
women”.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 14
In this community, men and women have same rights and duties
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 15
In this community, opinions from men and from women have the same value.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 16
In this community, men and women have similar access to education
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
D - Assertiveness
“Assertiveness” is related with how society encourages people to be persistent, active and
though in following their objectives
Question 17
In this community, people speak in a direct way, saying everything in precise terms.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 18
In this community, people are judged based on their accomplishments, and not on their affiliation
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 19
In this community, people believe it is possible to control all the events in their lives.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 20
In this community, people who are dominant and work hard for their goals are respected
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
E - Uncertainty Avoidance
“Uncertainty Avoidance” is related to how comfortable are people in ambiguous, undefined
situations.
Question 21
In this community, people do things according to known fixed rules
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 22
In this community, people interact with each other in predictable, formalized ways
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 23
In this community, there are many written and unwritten rules that determine people’s relationships, rights
and duties
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 24
In this community, people are not comfortable in trying new ways of doing things. Traditional methods are
preferred.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
an example:
“4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □ = 4 points“
B - Interpret Results
This questionnaire was made in such a way that the higher the points per Cultural Dimension,
the higher that Cultural Dimension is. Comparing the scores of the Cultural Dimensions of your
community and the interpretation below, lets you know how to adapt your education efforts
to your community. For a more detailed overview of the terms “FEELING”; “WATCHING”;
“THINKING” and “DOING”, please consult section D of this book, “Education”.
Collectivism
• Low Collectivism (score between 1 and 8):
People have a preference for FEELING as a way of experiencing things
People have a preference for WATCHING as a way to convert experiences into knowledge
Future Orientation
• Low Future Orientation (score between 1 and 8)
People have a preference for FEELING as a way of experiencing things
Gender Egalitarianism
• Low Gender Egalitarianism (score between 1 and 8)
People have a preference for FEELING as a way of experiencing things
Assertiveness
• Low Assertiveness (score between 1 and 8)
People have a preference for DOING as a way to convert experiences into knowledge
Uncertainty Avoidance
• Low Uncertainty Avoidance (score between 9 and 16)
People have a preference for FEELING as a way of experiencing things
People have a preference for DOING as a way to convert experiences into knowledge
To answer some of these questions, it is useful to speak directly with the population (more than one per-
son, and individually) and ask them these questions. When you have a few opinions (more than 5 people,
from different groups)
“In this community, people see Disasters as events that cannot be avoided by
Man.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □“
In the above example question, the person answering the questionnaire does not think that people in his/
her community consider Disasters unavoidable. We can see his/her answer marked with a circle around it.
Question 1
In this community, people see Disasters as events that can be avoided by Man.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 2
In this community, people think that it is possible to prepare for Disasters and be safer when they happen.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 3
In this community, people think that they are prepared and not dependent on the Government or other
external institutions to help them after Disaster.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 4
In this community, people think that Disaster Preparedness should be done before the Disaster.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 5
In this community, people think that Disaster Preparedness is about getting tools and supplies for survival
after Disaster.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 6
In this community, people think that Disaster Preparedness is about making plans for what to do after a
Disaster
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 7
In this community, people think that Disaster Preparedness is about staying informed about Disaster risks
before and after a Disaster
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 8
In this community, people think that Disaster Preparedness is a continuous process before the Disaster
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 9.A
In this community, people have set aside materials and supplies to use in the event of a Disaster.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 9.B
What are the things that people most commonly set aside for Disaster?
(more than one answer is possible)
Water □ Food □ First Aid □ Shelter □ Cooking Material □ Tools □
Radios □
Question 9.C
What are the reasons for people for not having something from the previous list?
(more than one answer is possible)
Did not know it was necessary □ Don’t think it is necessary □ Cannot find the product □
Cannot afford the product □ Does not know how to use the product □
Does not like the product □
Question 10.A
In this community, people know what types of Disaster can happen.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 10.B
In this community, people have made plans to know what to do in case of Disaster.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 10.C
What are the plans that people have made in case of Disaster?
(more than one answer is necessary)
Meeting Point in the area of living □ Meeting Point outside the area of living □
Possible Evacuation Points □ Possible Evacuation Routes □
Who to contact in case of Disaster □ What to take in case of an Evacuation □
Question 11.A
In this community, people stay informed about what types of Disaster can happen.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 11.B
In this community, people stay informed about what to do in case of different types of Disaster than can
happen.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 12
In this community, most people can read with no help
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 13
In this community, most people have seen other educational material (e.g. posters, leaflets or brochures
from health campaigns) and understood it.
4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □
Question 14
What are the ways people entertain themselves?
(more than one answer is possible)
Music □ Dance □ Group Talk □ Theatre □ Radio □ Television □
Reading □ Sports and Games □
Question 15
In this community, there are places where people learn
Yes □ No □
Question 16
What are the places where people learn?
(more than one answer is possible)
Schools □ Religious Temples □ Technical Education Schools □ Civic centers □
Others □: (say which) ___________________________________________________________________
____________________________________________________________________________________
Question 17
Can you use them for having educational activities
Yes □ No □
As you can see, each question that you answer with “Always” is worth 4 points. Each “Never” is worth one
point, and the other possible answers are worth the number of points written before them. The higher the
points in group I, the more people believe they are prepared. The more points in group II, the more people
know about Disaster Preparedness (it does not mean, however, that they are prepared)
an example:
“4. Always □ 3. Sometimes □ 2. Rarely □ 1. Never □ = 4 points“
This group of questions was made to show what is missing in people’s Disaster Preparedness.
In the questions with “4. Always” to “1. Never” as possible answers, if you selected “4. Always” as the an-
swer, it means that people are already in a good direction in preparing for Disaster. If you selected another
option, it means that you must pay special attention during your education efforts
In the questions where more than one answer is allowed and you must select which several options apply
to your community, if there is an option that you do not select, it means that it is an area that you must
special attention during your education efforts.
In this part there are two types of questions. The first two serve to show how independent are people in
learning and the 3rd question serves to bring out your attention to the way people entertain themselves
and how can you use these activities as a way of educating people.
In the questions with “4. Always” to “1. Never” as possible answers, if you selected “4. Always” as the an-
swer, it means that people are already probably independent enough to learn some Disaster Preparedness
techniques (as described in the booklet “Make Yourself Ready”).
In the third question, you just have to compare the answers to the ways you were planning to teach people
how to prepare. If there is a good match, your chances of success are slightly better.
An example:
If people have fun by reading, you can teach them with written material, lectures or giving them “Make
Yourself Ready”. If people have fun by playing sports and games, you can teach Disaster Preparedness
and the described techniques in a fun, active way, resembling a game.
In this group, all the questions are of a different type, but they share the same purpose. They should bring
out your attention to possibilities for support around you, from the established Educational System.
If you answer “No” in the first answer, you can skip the other two, because there is no Educational System
to help you. The question no. 16 shows what are the possibilities of places where you can ask for support.
Question no.17 just makes you state clearly if you can or not use the facilities and support of the institu-
tions mentioned in question 16.
Basically, in part C, all questions are the consequence of their anterior question and ideally should end
with “Yes” in question no. 17.
If the final answer is “No”, it is time to think what other places can you contact and how should you ap-
proach them.