Professional Documents
Culture Documents
• Pakistan Services Limited (“PSL”) was incorporated in 1958 as a Public Limited company
• Hashoo Group acquired PSL in 1985 it changed the name of the Hotels to PEARL
CONTINENTAL HOTELs
Introduction
• It is offering matchless services and facilities stands tall among the small hotels surrounding its
premises
• 49 Luxurious Suites
Vision
We feel pride in making efforts to position Pakistan in the forefront of the International arena
Mission
“Our mission is to be the hotel recognized as the leader in the industry in any aspect. We
are committed to train and develop all our staff members allowing them to grow in their
careers and provide services and standards which exceed guest expectations”
Structure
• Manager Human Resource
• Administration Officer
• Administration Super-Visor
• Office Assistant
Objectives
• Job analysis
• Recruitment
• Selection
• Orientation
• Training
• Review benefits
Function
• Personnel planning
• Recruitment
• Selection
• Interview
• Orientation
• Training
• Performance appraisal
• Knowledge
• Leadership qualities
• Quality Consciousness
• Discipline
• Attitude
• Flexibility
• Personality
• Strengths
• Weakness
Performance Appraisal
• Appearance
• Conduct 15
• Professional Work
• Communication
• Training Skills
• Achievements of Objectives
• Security Measures
• Hygiene of employees
• Fire preventions
• Energy conservation
RASHID
Weaknesses
• For instance recently H R director of PC is required and no one is there to promote from junior
rank so they have to out sourced the vacancy
• PC’s HR department not has their specified questions while conducting the interview
• The main top managers of the HR and the concerning department take the unstructured interview
Challenges
• Conflict Management
• Economic Challenge
• Loyalty of Employees
Conclusion
• Project has given us the realistic view of how Human Resource practices are followed in any
organization
Recommendations
• Smoke, eat, drink, chew gum, whistle, hum or sing in the lobby or any public areas
• PC should send its managers/employees to abroad for training purpose for it will ultimately
improve the organization’s overall performance
• More flexible benefits plans should be introduced for employee so they can choose which suit
them the best
• As PC doesn’t have any special program to bring the outside talent in, so they need to take this
area under consideration