Indera Tulshi

15 ANNIE DRIVE Home: (732)765-1169

Cell: (732)207-3754
MATAWAN, NJ 07747 Email: itulshi@hotmail.
com
PROJECT MANAGER
PROFESSIONAL PROFILE
Experienced Project Manager/BA with influential communication skills, strong bus
iness and technical (Database, Software Development,SDLC) acumen to successfully
drive and complete projects. Successfully managed multiple medium to large scal
e and varied onshore/offshore projects. Excellent knowledge of Microsoft Projec
t. Possess strong communication, customer service and organizational skills, wh
ich increased customer satisfaction from 75% to 98% and realized 99% on-time del
ivery of assigned projects and within budget. Enjoys working in a varied role wi
th elements of business analysis, data management, project management and end-us
er coordination. Currently pursuing the PMP certification.
SUMMARY
-Use Case -Project & Status Reviews -JAD -SDLC -Business Docume
ntation -Reporting -Data Governance
-Budget, Risk, Issue Management -Testing -Release & Change Management
- Training / User Guide
-PAM -Autosys - Citrix -Sharepoint -HP PPM -Software Develo
pment -SQL
-Vendor Management -MSOffice -Pivot tables -Access -Microso
ft Project
WORK EXPERIENCE:
PROJECT MANAGER (Dec 04
- Dec 08)
American International Group (AIG)
70 Pine Street, New York NY 10270
ï ¶ As an influential PM, I have the primary responsibility for coordinating efforts
to ensure success at all levels of project/product development with Budget allo
cations to $1M. Provides support as it relates to effectively communicating / en
abling the important links between strategy, planning, governance, architecture,
and process improvement. This critical role provides leadership and drives posi
tive change within the organization. Creates visibility into the health of the I
T project portfolio in the areas of resources, schedule, budget and benefits. C
reates executive dashboards and facilitates monthly portfolio review meetings wi
th team members & senior leadership.
ï ¶ Accomplishments
ï ¶ Collaborated with various lines of businesses to define Organizational process a
ssets; e.g. worked with HR to define Procurement process (Plan, Conduct, Adminis
ter policies), worked with Finance to define financial reporting guidelines; Cha
nge Management policies, customized SDLC phase/gate artifacts, etc.
ï ¶ Exceeded established department productivity goals 25% through development / imp
lementation of best practices and performance measurements to increase employee
output and communication of corporate objectives. Single point of contact for al
l Vendors, Service Providers.
ï ¶ Implemented processes to improve data integrity and quality, using MS Access, re
sulting in significant savings.
ï ¶ Gain acceptance of and institutionalized PPM as the corporate governance tool fo
r Project and Portfolio Management, using the SDLC methodology.
Responsibilities
ï ¶ Design and maintain detailed project plan. Proactively coordinate and manage eff
orts from start to finish ensuring success of milestones and completion dates. P
articipate in JAD sessions.
ï ¶ Manage day-to-day activity in-line project plan. Maintain SharePoint document re
pository. Liaison between Business and Service Providers.
ï ¶ Issue management and escalation. Created various metrics reporting. Used Excel’s P
vot table to create Analytical Reports. Research and implement best practices fo
r projects and processes.
ï ¶ Develop and execute communication plans. Communicate weekly project status to te
am and senior management. Responsible for global Training and training material
s. Used PowerPoint to create slides.
ï ¶ Plan project closing. Coordinate pre/post testing of all development. Communica
te lessons learnt.

SR. ANALYST/PROGRAMMER (Consultant) (Jan 04 - Dec 04

)
HOME DÉCOR PRODUCTS, Inc 121 Fiel
dCrest Ave, Edison, NJ 08837
ï ¶ Implemented advanced search capabilities and added new marketing tools to e-comm
erce web site. The enhanced search tool and marketing tools (e.g. gift registry)
greatly increased sales. Exposure to web services.
ï ¶ Enhance existing Visual Basic.Net applications. Maintain SQL Database & web site
s
BUSINESS ANALYST / PROJECT LEAD (May 98
- Dec. 02)
SELIGMAN DATA CORPORATION (Transfer Agent for J & W Seligman)
100 PARK AVE, N.Y, N.Y 10017
ï ¶ Lead design and development of a Web enabled Intranet Financial Adjustment Syste
m and Decision Support System on an Oracle 8i database. It replaced a Dbase II
application. Productivity has been dramatically increased.
ï ¶ Document requirements using Use Cases. Exposure to web services.
Responsibilities:
• Leveraging technology (ASP, HTML, JavaScript, VbScript, Crystal Reports Web Comp
onent, Foxpro) to create robust Web applications and easy acc
ess to reports via the intranet. Developing functional and system specifications
• Designing comprehensive financial detail reports and statistical reports using C
rystal Reports 8.0 and Pivot tables.
PROGRAMMER/ANALYST
(Aug. 96 - April 98)
FOLKSAMERICA REINSURANCE 199 Water Street
, New York, N.Y 10038
ï ¶ Lead design and development of Access VB application, which facilitates prompt a
nd professional response to client’s inquiries of claims and status’. The system allows
underwriters to collect clients’ data, assign clients risk level and recommends cov
erage for other particulars.
Responsibilities:
• A lead member of Data Warehouse project. Conducted user interviews to clarify a
pplications functional requirements. Coded, tested and debugged applications. Do
cument requirements using Use Cases.
• Maintained SICS Reinsurance system; developed Eztrieve programs.
PROGRAMMER/ANALYST /CONSULTANT (May 95 – July 96)
NORTH SHORE UNIVERSITY HOSPITAL 300 Community Drive, Manhasset, NY 11030
300 Community Drive300 Community Driv
ï ¶ Successfully normalized a large Paradox database to produce high visibility repo
rts. Wrote a Paradox application to allow end users to input data and to produce
report s, by filling in various parameters criteria. Also participated in trou
bleshooting the daily production problems.
ï ¶ Assist in the implementation of company’s internet web site. Analyzed the infrastr
cture for successful deployment of internet.
DEVELOPER/SR. SYSTEMS ANALYST (Sept. 9
0 – April 95)
AUDREY COHEN COLLEGE 75 Varick Street
, New York, N.Y. 10013
ï ¶ Involved in the design, development and implementation of client-server applicat
ions. Instituted applications for higher management that collects data and prod
uces reports to influence their marketing strategies. Also, implemented a client
-server application to be used by various departments, as a means to collect and
collaborate information for a more efficient registration process.
EDUCATION
- B.A Computer Science & Economics Lehman College – CUNY University Septembe
r 1994
- Pursuing the PMP -Web Master Certification - Seagate Info Administr
ator