B.

DEAN FROST
1415 1st Street North, Unit 602
Jacksonville Beach, FL 32250
H: 904 241 4333
df7f9c2c@westpost.net
C: 561 289 6264
BUSINESS DEVELOPMENT LEADER
Telecom aIndustrial Sales a Software
Highly experienced Business Development Leader consistently selected by manageme
nt to develop todayas markets and build tomorrowas top sales leaders and organiz
ations. Acknowledged as a turn-around and growth specialist who quickly transfor
ms underperforming businesses into top market performers.
An entrepreneur and top manager who excels in cultivating, negotiating, and main
taining profitable, long-term customer relationships at VP and Top management le
vel. Uniquely qualified to translate business drivers and needs to a technical
audience and technical concepts to bottom line terminology that demystifies tech
nology and proves its value as a partner to the business.
A quick study in any product or market with proven success in the marketing and
sale of telecommunications products and services as well as traditional and digi
tal media offerings. Adept in defining strategic business direction, market posi
tioning, value proposition, pricing strategy and operating/financial models.

CORE COMPETENCIES
Business Planning a New Business Development a Account Acquisition a Account Exp
ansion aAccount Management
Account Retention aCold Calling a Presentations a Repeat Business a Distribution
a Customer Service a Telecommunications
PROFESSIONAL EXPERIENCE
Color Craft Studios LLC, Bryant, AL
2
009 - Present
A privately held business with 150 employees driving the creation and production
of church pictorial directories in both traditional print and digital media.
National Marketing Director
Drive the expansion of company markets in Northeast Florida and Southern Georgia
in this newly established territory. Develop and enhance customer relations whi
le leveraging strategic partnerships with individual customers to advance the sa
le of company products across related organizations or affiliations.
* Set new benchmarks for sales performance.
o Delivered 500% of revenue target in the first year.
o Delivered 25% of all company revenues in the first year of territorial expansi
on while setting the pace to deliver more than 50% of all company sales in 2010.
o Signed the 3rd fastest growing (one of the largest) Baptist Church in Gainesvi
lle.
o Leveraged a relationship with a major Catholic church to win referrals to 53 o
ther Catholic churches in the Augustine Diocese.

PCA Church Family Albums, Charlotte, NC 2005 - 2009

A former market leader in church pictorial directories.
Regional Account Director
Fueled market share expansion in Northeast Florida and Southern Georgia before t
he parent company was sold and the new entity closed the PCA business to focus o
n large retail chains including Wal-Mart. Repaired more than 50 damaged accounts
 wounded by poor service from a former Regional Account Director. Called directl
y on more than 700 potential clients to provide consultative and customer-centri
c sales solutions aligned with the specific needs of the customer. Developed and
closed all related contractual agreements.
B. DEAN FROST PAGE TWO
PCA Church Family Albums (continued)
* Set new records for sales and customer satisfaction while consistently beating
all established quotas and market share goals.
o Jumped revenues 250% in only 1 year; revitalized organization and improved cor
porate image to capitalize on market trends.
o Recognized by Executive Management for ranking within the top 1 % of the sales
force.

Touch Tone Technologies, Inc. /Single Source Technologies, Inc. Boca Raton, FL
1991 - 2005
A Voice Processing CLEC Company providing local/long distance, call processing,
Internet Access, and operator services to small to medium size customers. The o
riginal company was founded as a Value Added Reseller for the VMX and Octel Voic
e Processing product lines.
Managing Principal / Founder
Co founded and developed this organization into a company generating more than $
1M in annual revenues. Served as the lead business developer by driving the desi
gn, delivery, and installation of specific customer applications. Personally tra
ined more than 25 executives and other end users in the proper use of the system
.
* Cut operational costs by 32%.
o Personally resolved technical issues related to the installed base while imple
menting Implemented programs that enabled technical support to be done remotel
y via modem from home office.

EARLY CAREER
Early career success in increasingly responsible Sales and Sales Management role
s for companies including Mark Controls Corporation, Computer Products Research
Corporation, Hartmann & Braun, and Check Robot Inc. Roles included Division VP o
f Sales, Marketing, and Engineering; Consultant; Regional Sales and Marketing Ma
nager, and Director of Marketing.
* Directed a restructuring team with $27M in Revenues and $3.2M in losses into a
profitable Mark Controls operation generating $2.4M in profits with a ROI reve
rsal from -24% to +23%.
* Delivered a Computer Products Research Corp Divisionas first profit in its 5 -
year history after developing operating systems that were implemented division
wide.
* Directed a Check Robot Inc. engineering team that reduced product development
costs by 33% while improving the overall product performance.

EDUCATION & TRAINING

Courses in marketing at the Kellogg Graduate School of Management
Courses in Business Administration at Lynchburg College, Lynchburg, VA
Microsoft Certified Systems Engineer Coursework, Windows NT Workstation, Server
Communications Sales and technical Training, VMX and Octel platforms
 Sales and applications development on the Motorola
E911Communications Platform and successfully designed Call Center packages aroun
d telecommunications and the VMX
And Octel Call Processing systems
Management Practices, Team Building, Sales Grid, Management Grid, "I Speak" Tech
nique Management, Mini/Micro
Computers and various executive training programs.