16 North Manning Blvd Apt H20, Albany, NY 12206

Home: (518)-391-2708 Cell: (518)-209-0141

IT PROFESSIONAL
TECHNICAL SKILLS SUMMARY:
Operating Systems: Windows NT 4.0, 2000, 2003, XP and Vista
System Architectural: Active directory; Windows NT domain; System connectivity;
Mail exchange server
Security: Network audit and analysis; Security access and Authentication; Intrus
ion detection; Virus protection
Network infrastructure: Topology; routing; switching; firewall; VPN remote acces
s; name resolution; architecture design
Build, repair and install: Servers; Desktop PCs; Laptops; Printers,
Disaster recovery: Backup/restore; server imaging; business continuity; NAS stor
age management
Phone System: Voip design, implementation and monitoring using open source Trixb
ox CE
CERTIFICATIONS:
CompTIA - ID No: COMP10644788
A+ 07/2002
Network+ 10/2002
Server+ 03/2003
Security+ 02/2006
I-Net+ 03/2006
Microsoft - ID No: 2999882
MCP (Microsoft Certified Professional in Windows 2000) 06/2003
MCSA (Microsoft Certified System Administrator in Windows 2000) 02/2004
MCDST (Microsoft Certified Desktop Support in XP) 03/2007
MCTS (Microsoft Certified Technology Specialist in Windows Vista) 03/2009
MCITP (Microsoft Certified IT Professional Enterprise Support Technician) 03/200
9
HP (Hewlett Packard) - ID No: 00011174456
APS - Accredited Platform Specialist Server Maintenance 11/2003
APS - HP ProLiant ML/DL Server [2007] 05/2007
Cisco - ID No: CSCO10823792
CCNA (Cisco Certified Network Associate) 02/2007
CCNP BCMSN (Building Cisco Multilayer Switched) 10/2008
CCDA (Cisco Certified Design Associate) 09/2009
IBM - ID No: SR2954796
IBM Storage Networking Solution Specialist 01/2008
Currently working toward Cisco CCNP and CCDP
PROFESSIONAL EXPERIENCE:
SAGE ENGINEERING ASSOCIATES, LLP, Albany, NY 2004 - Current
Information Technology Specialist
* Build/Repair Desktop/Server, and fix laptop.
* Provide Support for Windows 2000/XP/Vista and Windows Server (NT/2000/2003).
* Perform installations and administration of servers, workstations, laptops, r
outers, switches, NAS, network printers, wireless LAN, VPN, UPS system, VoIP Tel
ephony and network devices required for the operation of LAN and WAN.
* Perform data backups, server imaging and disaster recovery operations by foll
owing standard backup procedures.
* Perform a routine installation, administration, configuration, testing and de
ployment of server hardware and software, including Operation Systems, Mail Exch
ange, Terminal services, Active directory, Group policy, DNS, DHCP, and security
software.
* Perform Network administration including (security management, user account m
anagement, software distribution updates, e-mail systems, internet access, back-
office applications support).
* Perform task related to scheduled service requests, including equipment repla
cement, equipment installation/de-installation, software installation, LAN conne
ction, returns stock, etc.;
* Log all actions in the automated tracking system, including site survey infor
mation, steps taken to resolve problem or to complete task, problem encountered.
* Help desk End-users support of hardware/software issues.
* Recommend, evaluate and purchase IT assets and maintain inventory of assets.
* Perform others duties as required.
WM & RECYCLING PRODUCTS, INC, Scotia, NY 2003 - 2004
Computer Technician
* Refurbished Printer, Desktop and server.
* Troubleshot, repaired and upgraded PCs, Servers, laptops, routers, switches,
copiers and printers
* Interfaced with outside installation, hardware and software support for warra
nty non-warranty services.
TRUSTCO BANK (Operation Department Headquarters), Schenectady, NY 2000 - 2003
Clerk Operation
* Performed a variety of duties to provide branch support to banking offices in
all areas of operations.
* Participated in projects that required input/decisions such as saving, checki
ng, IRA, passbook
* Processed incoming mail deposit, daily returned check, loan installment
* Performed general ledger reconciliation, wired transfer, credit card transact
ion, check processing
* Answered customers call concerning their account transaction,
* Provided online banking training and guidance to new employees.
* Backup others desks employees were needed, and performed duties that were ass
igned.
SODEFCO CENTRAL HOSPITAL OF YAOUNDE (CAMEROON) 1992 - 1999
Network Administrator
* Maintained the availability of company infrastructure including servers, work
stations, laptops, printers and wireless equipments
* Administered multi-server Windows NT4 LAN, 550+ workstations and 36 servers
* Designed and implemented LAN and WAN network expansion
* Implemented Internet proxy/firewall and monitoring solution
* Administered and maintained Microsoft Exchange 4 Server and users accounts
* Maintained system backups and disaster recovery operations
* Administered the hospital wireless laptops security encryption to ensure pati
ent's data confidentiality.
* Maintained network security policy, and applied appropriate security patches
and upgrades
* Help Desk / End-user support for hardware and software
* Purchased software licensing and tracked licensing compliance
* Recommended, evaluated and purchased IT assets and maintained inventory of IT
 assets
* Produced system/network topology and documentation
* Provided training to users in healthcare database system application
EDUCATION:`
SUPINFO-Ecole Supérieur d'Informatique de France 1989-1992
(International Institute of Information Technology in France)
Advanced Network Administrator Diploma
U.S. Equivalent: Bachelor's Degree in Information Systems from a Regionally Accr
edited Institution in the United State
OTHERS:
* Fluent speaking, reading and writing French and English