(732) 213-1910 * mz4f621e@westpost.net Professional Profile Bottom-line focused Financial/Operations Analyst with a proven record of success in developing and implementing complete reporting analysis systems that accurat ely monitor financial data, create projections for sales and other variables, an d provide trend analysis. Skilled in collaborating with IT team on internal rep orting database mappings to ensure accuracy of report development. Proven exper tise in pioneering the implementation of process improvements to ensure quality and timeliness of enhancements to deliverables. An exceptional communicator and negotiator experienced in interfacing with multiple business units to ensure at tainment of corporate goals. Strong aptitude for learning and mastering new conc epts complemented by a high level of flexibility in all work situations. Key Skills & Abilities Budgetary/Fiscal Accounting Analysis Net Asset Value Reporting Audits & Accounting System Support Internal Controls Implementation Balancing/Reconciling Trial Balance Forecasting/Variance Analysis Ledger Maintenance Record Duplication Elimination Professional Experience BANK OF NEW YORK MELLON, Somerset, NJ, 2001 - 2010 Night Operations Analyst/Net Asset Value (NAV) System Analyst (2005 - 2010) Managed hedge fund performance, including daily analysis and monthly reconciliat ion for internal and external advisors. Ensured the accuracy and integrity of al l financial reports and analyzed overnight reports to address system issues and resolve any discrepancies. Documented procedures and trained staff on hedge fund processes and specialized reporting needs. Achievements: Designed and instituted checklist and spreadsheet reporting system to track n ightly Net Asset Value (NAV) report production-overtime billing reduced by $70,0 00 annually. Created Net Asset Value report spreadsheets for client use-over 95% of nightl y NAV production errors were rectified without escalation to manager Conceived and formulated operations model to predict fund returns and trouble shoot pricing errors. Coordinated multiple internal departments to implement adjustments for hedge funds. Selected as key contact entrusted with ad hoc and custom client requests. Continued on Page 2 Michael Zavoluk Resume - Page 2
BANK OF NEW YORK MELLON (Continued)
Systems Operations Analyst (2001 - 2005) Achievements: Designed checklist to eliminate duplicated efforts-checklist is still being u sed today. New process saved 35 hours of overtime weekly, cutting overtime billi ng by half. Led efforts to value Swaps, Futures, Equity Options, and Corporate Bonds usin g Bloomberg and manual calculations. Supervised introduction of new instruments into the trading platform. Investigated trade breaks and processed corporate actions. AT&T, Piscataway, NJ, 1996 - 2001 Business Analyst/Supervisor Managed the Call Center Process Improvement Team and 3-4 customer support agents . Planned, scheduled and supervised daily operations to ensure optimum performan ce. Mediated and resolved any personnel problems. Achievements: Identified trends and recommended new processes to reduce call time. Slashed Call Center inquiry response time by 7%. Created reports that ranked customer support agents on their technical abilit y to manage Call Center performance. Education Master of Business Administration (Anticipated 2011) Westwood College Bachelor of Science in International Finance, 1995 University of Delaware Computer Skills Expertise with Windows and Microsoft Office Suite (MS Word, Excel, PowerPoint, A ccess) Includes VBA and Pivot Tables Bloomberg Invest One Trading Platform