GREG GOODMAN

207 Dierks Drive * Western Springs, IL 60558 * 708-246-1487 * gg275f62@westpost.

net

QUALIFICATIONS
PERFORMANCE IMPROVEMENT EXPERT with thirty years experience in individual, team,
and organizational effectiveness. Strategic architect of organizational proces
ses and talent management & development systems. Award-winning ethics and compli
ance educator.
EXPERIENCE
ALLSTATE INSURANCE COMPANY, Northbrook, IL AUG 2006-PRESENT
Compliance & Ethics Senior Manager
* Corporate subject matter expert on succession and change management
* Design and development leader of enterprise ethics & compliance strategy, proc
ess, communications, training, succession planning and talent development
* Deliverables include: compliance competency model; Leading With Integrity game
; Ethical Awareness & Decision Making simulation including Telly Award winning v
ideo; over 100,000 people trained in compliance skills through online and live c
ourseware.
* Currently reengineering a competency-based compliance curriculum
* Obtained Certified Compliance & Ethics Professional (CCEP) certification from
SCCE.
CDW CORPORATION, VERNON HILLS, IL, Mettawa, IL JUNE 2005-AUG 2006
Staff Human Resources Reengineering Expert for Talent and Leadership Systems:
* Performance & Succession Management Leader
* Change Management and Corporate Talent Review Facilitator
* Accelerated Leadership & High-Potential Development Expert
SARA LEE BAKERY GROUP, HUMAN RESOURCES Clayton, MO 1999-2005
Director, Organization Development & Training (2004-2005)
Managed the total rebuild of all training and development functions. Facilitated
three, Vice Presidential program re-engineering and implementation teams.
* 5,000+ people completed training programs in sales, manufacturing, and leaders
hip skills in this twelve-month period.
* Management studies and reports indicated improvements in revenue, product qual
ity, and employee satisfaction linked to training and development initiatives.
Manager, Organization Effectiveness (1999-2003)
Led the senior sales executive team through the redesign of sales management and
go-to-market models. Built and executed leadership development programs impact
ing 600+ managers.
* The new sales management process improved communications and decreased costs b
y $3 MM annualized.
* New distribution models continue to appreciably increase margins and market sh
are.
* Leadership bench strength was increased by fifteen new directors and ten vice
presidents through the executive leadership development program.
GREG GOODMAN (Continued)
MARITZ PERFORMANCE IMPROVEMENT COMPANY, Fenton, MO 1987-1998
Process Improvement Director (1996-98)
Facilitated organization redesign and re-engineering process of four companywide
 functions.
* New processes improved quality, productivity, and speed metrics an average of
40% for functions that included: Information Technology, Project Management, Fin
ance, and Order Management,
* Developed high performance Maritz Account Teams for key clients such as Hewlet
t-Packard, AT&T Wireless, Toyota, and Compaq.
Performance Improvement Strategy Manager (1993-95)
Designed organizational performance improvement strategies for key clients.
* Led client/consultant project teams for UPS, Transamerica, and others that res
ulted in millions of dollars in cost savings.
* Led multi-million dollar projects for Bristol Myers-Squibb, AT&T, and others t
hat were cited as key factors for creating a quality culture.
Leadership Development Product Manager (1987-92)
Created leadership components of performance improvement strategies for key clie
nts.
* Consulted with American Express, Ford, AT&T, First Maryland Bank, Mallinckrodt
Medical, McDonalds, and key health care clients on executing performance improv
ement strategies by improving leadership talent.
* Developed people leadership skills of hundreds of front-line and mid-level man
agers in client organizations as part of change management strategies
EDUCATION
University of Massachusetts, Amherst
Ed.D. - Change Management
The Ohio State University, Columbus
M.A.Ed. - Organizational Communications & Systems Theory
The Ohio State University, Columbus
B.S.Ed. - Communications, Summa Cum Laude
CERTIFICATIONS
* Prosci Change Management
* Certified Compliance & Ethics Professional (CCEP)
* Process Advancement & Redesign
* Targeted Innovation
* Concerns Based Adoption Model (CBAM)
* 360-Degree Assessment & Coaching Systems
* Kepner-Tregoe Problem Solving/Decision Making