QUALIFICATION HIGHLIGHTS

* Quality Management System development and management, process improvement

* Extensive supplier development and management experience
* In-process quality management, Kaizen process improvement
* Extensive training experience in all aspects of QMS and process improvement
* Certified Quality Engineer and Certified Quality Auditor, working on Six Sigma
Black Belt Certification
* ISO 9001:2000/TL 9000, IPC-A-600, IPC-A-610, J-STD-001
* Excellent oral and written communication skills, Microsoft Word, Excel, Access
and PowerPoint
PROFESSIONAL EXPERIENCE
2006 - Present Chatsworth CA Quality Assurance Manager
Develop and maintain Quality Management System
Develop annual operating and strategic plans for the QA functions, long and shor
t term goals
Report to senior management on QMS status, progress to long and short term goals
Company leader and Management Representative for TL 9000/ISO 9000:2000 registrat
ions
Process monitoring and TL 9000 registration through process metrics
Define and provide internal training including internal auditors to support the
successful internal audit program
Initiate successful continuous improvement program to help modernize the busines
s model
Develop and manage supplier database including auditing of every key supplier
Developed supplier metrics to measure quality and delivery performance
Resolution of supplier issues
Responsible for quality documents and the upkeep of the quality manual
2005 - 2006 Capstone Turbine Corporation Chatsworth CA Senior Supplier Quality E
ngineer
Developed and maintained supply base - ensuring compliant items were provided in
a high quality, timely manner
Planned and executed domestic and international supplier audits
Resolved supplier problems, interfaced with engineering
Supported company initiatives to develop and improve supplier performance and pr
oductivity
Developed and implemented "dock to stock" certification programs for new and exi
sting suppliers
Developed and implemented supplier performance tracking system
2004 - 2005 Catalytic Solutions Inc., Oxnard CA Quality Assurance Manager
Developed and implemented quality management system to comply with TS 16949/ ISO
9000:2000
Manufacturing interface identifying and resolving issues
Managed quality system - nonconforming materials, MRB, corrective actions, audit
s and assessments
Developed and qualify an effective supply base
Responsible for quality documents and the upkeep of the quality manual
1997 - 2004 Tekelec, Calabasas, CA Senior Quality Assurance Engineer
Successful implementation of quality management system and registration to TL 90
00/ISO 9000:2000
Developed process monitoring statistics to drive continuous improvement initiati
ves
Project quality leader for successful Oracle implementation
Supervised and managed quality management system team
Prime contact and Quality Management Representative for registrar and customer a
udits
Supplier assessment (audits) and monitoring and supplier interface for quality r
elated issues
Responsible for quality documents and the upkeep of the quality manual

EDUCATION
Bachelor of Science Business Management - University of Phoenix
CERTIFICATION
ASQ Certified Quality Engineer
ASQ Certified Quality Auditor
ACCOMPLISHMENTS
* Successfully lead two companies to TL 9000/ISO 9000:2000 registration and one
other to ISO 9001 registration
* Managed successful implementation of Oracle and QAD for quality assurance requ
irements
* Planned and managed project to develop procedures and tracking software for au
dits, calibrated equipment, nonconforming material, and corrective action system
s to improve productivity
* Developed and implemented supplier monitoring with appropriate metrics and rep
orting systems to improve supplier performance by 10% each of the last 3 years
* Standardized design documents for consistency for suppliers significantly redu
cing defects provided by suppliers
* Initiated NCMR program that led to a reduction of over $200,000 in internally
generated scrap annually
* Initiated a risk management program that has led to a 50% reduction in the use
of obsolete parts
* Participated in projects as project team member for review and acceptance of n
ew and revised product development ensuring engineering, budget, scheduling and
quality requirements were met
* Developed management review system used by all departments to apprise manageme
nt of status, ongoing issues and accomplishments
* Assessed organizational performance in program audits ensuring compliance with
program requirements
* Trained personnel in methods of data collection and analysis that led to , emp
owering them to make critical decisions for process improvement
* Instituted process improvement teams, training personnel for workmanship stand
ard improvement ensuring process issues were identified and resolved
* Planned and implemented process metrics to improve the areas where they are mo
st needed
* Trained personnel on methods of data collection and analysis, empowering them
to make critical decisions improving performance of their own processes