Professional Documents
Culture Documents
O'Brien
40 Giacamo Way * Uxbridge, MA. 01569
Residence: (508) 278-0781 * Cell: (617) 448-7075 * E-mail: do4ea4fa@westpost
.net
Senior Executive * Information Technology
IT Strategy & Implementation / Organizational Design & Restructuring / Syste
ms Design & Implementation / Business Resumption & Recovery / Project Manageme
nt / Business Process Re-engineering / Profit & Loss Management / eCommerce
Strategy & Delivery / Vendor & Contract Negotiations / Strong Staff & Techno
logy Management
Results-driven IT executive with expertise envisioning and leading technology-ba
sed, multi-million dollar revenue and growth initiatives grounded solidly on bus
iness and economic value. Specific expertise in Enterprise Information and Deci
sion Support Systems, product development and implementation, operations and str
ategic/tactical business planning.
Selected Career Highlights:
* Realize maximum value and return on IT investments; drove immediate $3M opera
ting expense reduction through implementing ORACLE CRM and Financial systems, $1
.5 million reduction in operating expense implementing OSS / BSS solution for a
startup CLEC, $1.5 million in additional revenue implementing Calling Card produ
ct for Marketing.
* Project Director for the complete analysis, selection, contract negotiation an
d ultimate implementation of OSS / BSS software saving the company $1.2M annuall
y in operating expenses.
* Driving force for enhancements to IT services, processes, technology, and orga
nization effectiveness; apply deep insight, methodologies, and best practices ex
tracted from multi-million dollar corporations in Telecommunications, Manufactur
ing, Engineering, and Media.
* Successfully negotiated multimillion dollar software licensing, consulting, ha
rdware purchasing and support contracts with, e.g. Oracle, Telution, TMNG, Micro
soft, Intec, Infodirections, ADC, and CSG.
* Project Director for the successful development and implementation of business
resumption plan to support 2300 employees covering corporate data center and 42
remote locations.
* Panel Presenter, "The Competitive Triple Play," 2004 Billing World Conference,
Washington D.C.
PROFESSIONAL EXPERIENCE
Vivaro Corporation - New York, NY February 2008 - Current
Hispanic focused Telecommunications and Financial Services provider with revenue
s in excess of $200M providing products and services to assist the Hispanic comm
unities throughout the U.S.
CIO / CTO
Leading a large technology team in the design, build and implementation of a VOI
P telecom platform to support a prepaid calling card service along with the appl
ication design and development of a retail distribution application to support o
ur direct sales team. Oversee the design, development and implementation of a su
ccessful industry leading financial services application supplying bill payment,
check cashing, and cash to card capability for the Hispanic market. Member of
the executive management team setting strategic direction and business objective
s for the company.
Key Results:
* Increased GM by 5% through redesign of our VOIP network architecture and finan
cial services platforms.
* Implemented Appian business process software which directly contributed to cos
t reductions in operating expenses relating to new product design and distributi
on to the field.
* Successfully designed and implemented financial services cash to card applicat
ion for the Hispanic market.
Telecommunications Consulting May 2005 to February 2008
Senior Consultant focused on IT projects to enhance clients' OSS/BSS system infr
astructure for the Telecommunications along with Telecom Expense Management cons
ulting.
* Performed the analysis and implemented cost savings processes for long distanc
e services using Tango Software for clients with revenues in the $300M - $500M r
ange.
* Delivered complete financial and operational analysis and recommendation for r
eplacing legacy billing system for rural telecom company.
* Lead Consultant in the transition of video and data services from local utilit
y company to new startup CLEC. Main focus of engagement is on the OSS / Billing
and general business application selection and transition.
Supra Telecom - Miramar, FL November 2004 - April 2005