ROBERT BASSILL

258 South Main Street, Unit 1, Attleboro, Massachusetts 02703

617.981.5432
BobBassill@gmail.com

QUALIFICATIONS PROFILE
Remarkably astute, seasoned, and results-driven professional with remarkable ski
lls honed through more than 20 years of experience in events coordination, marke
ting, and strategic business development. Show paramount efforts in providing ha
nds-on leadership in all aspects of full-service hospitality operations to incre
ase sales, improve service standards and optimize efficiency. Known as a well-re
spected and active community leader with proven positive results in organizing s
pecial events and establishing productive relationships with customers of divers
e cultures and organizational backgrounds. Capable to multitask in globally comp
etitive and fast-paced environment. Career Highlights include:
- Ranked in the top 5 of a sales force of 32 at Tri-Mark United East Food
Service equipment and supply–South Attleboro, MA
- Significantly reduced liquor cost by 3.5% and food cost by 3%–Best Western,
The Inn At Longwood, Boston, MA
- Obtained the “Best of Boston†Award for Excellence through demonstration of high
degree of commitment for a rooftop resort –Colonnade Hotel, Boston, MA

SUMMARY OF EXPERIENCE

EVENTS COORDINATION AND MARKETING OPTIMIZATION

- Rendered high level of assistance to clients in organizing their meeting
s, weddings, birthdays, and other special occasions
- Conceptualized innovative marketing strategies and promotions to increas
e brand awareness and elevate sales
- Performed sales forecasting and strategic planning to ensure the sale an
d profitability of products and services while analyzing business developments a
nd monitoring market trends

HOTEL MANAGEMENT AND OPERATIONS

- Supervised all aspects of food and beverage operations while maintaining
a profitable F&B department and high quality products and service levels
- Provided expert oversight to safety, operational, and quality assurance
reviews as well as developed and implemented innovative action plans to improve
performance
- Enforced the execution of food safety standards, cold chain compliance,
and food merchandise quality
- Adhered strict compliance with hotel policies, procedures, and regulatio
ns toward fulfillment of its objectives

STAFF SUPERVISION AND MOTIVATION

- Spearheaded 60 employees in several outlets of the hotels; organized wor
k schedules and delegated specific priorities
- Facilitated training to employees to develop competencies and achieve th
e highest level of performance
- Fostered positive working environment and team unity to promote high tea
m morale toward fulfillment of corporate goals
CUSTOMER SERVICE AND RELATIONSHIP BUILDING
- Solidified long-term quality relationships with diverse individuals and
groups in the community to provide total satisfaction as well as to generate sal
es and new business opportunities
- Communicated with clients to provide prompt response to inquiries concer
ning products and services as well as to address and resolve complaints under ti
me constraints

EMPLOYMENT HISTORY
CHAUFFEUR ~ Above All Transportation ~ Canton, MA 2009-Present
REALTOR, ABR ~ Weichert, Realtors Hunter Properties, Plainville, MA 2007–Present
TABLE TOP SPECIALIST ~ Kittredge Equipment, Natick, MA 2009–2010
EXECUTIVE ACCOUNT MANAGER ~ Cara Donna Provision, Braintree, MA 2008–2009
REALTOR, ABR ~ Century 21 Ed Pariseau, Realtors, North Attleboro, MA 2005–2007
OUTSIDE SALES ~ Tri-Mark United East Food Service and Supply, South Attleboro, M
A 1999–2004
OWNER / OPERATOR ~ Omni Wash Surface Cleaning, Saugus, MA 1996–1999
FOOD AND BEVERAGE MANAGER ~ The Inn at Longwood Medical (Best Western Hotel), Bo
ston, MA 1996–1999
FOOD AND BEVERAGE OUTLET MANAGER ~ Colonnade Hotel, Boston, MA 1994–1996
ASSISTANT MANAGER ~ Sheraton Boston Hotel and Towers, The Mass Bay Co., Boston,
MA 1992–1994
OPERATIONS MANAGER / CHAUFFEUR (PART-TIME) ~ Lynette’s Limousine Service, Burlington
, MA 1990–1996

CERTIFICATION & LICENSURE

MASSACHUSETTS REAL ESTATE SALESPERSON’S LICENSE ~ Real Estate Academy in Waltham, MA
: May 2005
AUTO MECHANICS CERTIFICATE ~ ITT Technical School

COMMUNITY INVOLVEMENT
Logistics Chairperson, The American Cancer Society's Relay for Life of Greater A
ttleboro | Volunteer, The Pine Street Inn

TECHNICAL PROFICIENCY
Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook including Micros an
d AmniPro