Professional Documents
Culture Documents
CAREER ACHIEVEMENTS
* In 30 plus years of management have trained and supervised as over 1,000 emplo
yees. And, have been instrumental in directing their careers in other areas of
interest.
* Have been instrumental in business and corporated presuasion to implement new
procedures and policies.
* Demonstrated true leadership ability and confidence with corporate officers an
d staff.
* Increased the companies sales profit margin, productivity, maintaining custome
r base and increasing new business.
QUALIFICATIONS SUMMARY
* Business/Project Strategy & Direction
* Quality & Performance Management
* Crisis & Risk Management
* Recruitment/Development
* Policy Design/Development
* Client Relationship Management
* Sales and Strategy Planning
* Problem Solving and Decision Making
EMPLOYMENT EXPERIENCE
Store Manager - 2007 to 2008
Mattress Warehouse, Baltimore, Maryland
To increasing sales by coaching retail sales team in proper selling tehniques, c
ompany policies and, practices; as well as all other business operations.
* Successfully increased sales, using marketing techniques and strategies and fa
cilitated public awareness and visibility of the business.
* Provided effective customer services solutions to successfully maintained cust
omer base stability and company profitability.
* To approached all sales solely on the needs and concerns of each customer. So,
the customer receives a satisfying and successful purchase.
Impulse Sales Representative - 2005 to 2007
E.A. Berg & Sons, Incorporated, Baltimore
To increase, monitor and merchandise the sales of candies and snack of major man
ufacturers in local stores through out Baltimore City and Baltimore County.
* Successfully maintained a 95% average of promotional candy and snack products.
* Excellent people skills and customer rapport.
* Maintained a 100% cooperation to continue the secondary display rack program.
And, increased 25% of new customers in the program per month.