RUTH ANN HANSEN

P. O. Box 894, Wauna, WA 98395

360.895.9364 (Home) 253.651.5999 (Cell)
rh424b42@westpost.net
SUMMARY OF QUALIFICATIONS
* Superior analytical, critical thinking, research and writing skills
* Excellent organizational and conflict resolution skills, self-disciplined, col
laborative work style
* Legal, medical and insurance adjuster assistant experience
* Strong attention to detail, dependable, conscientious
* Successful public grant writing and monitoring skills
* Experience working within a correctional facility
COMPUTER SKILLS
* Experienced in MS Office 2003 and 2007 applications (Word, Excel, PowerPoint,
Publisher, Outlook & Access)
* Proficient with Macintosh, PC computers with Windows XP Professional, and Vist
a Home Professional
* Entry level Adobe Photoshop CS, Adobe Premier
EDUCATION:
Masters in Public Administration, The Evergreen State College (May 2005)
Bachelor of Arts, The Evergreen State College (June 1999)
Certificate in Supervision & Management, Tacoma Community College (March 1995)
Paralegal Studies (1991 - 1993): Contract Law, Intro to Legal Research, Busines
s Law (1995), Florida Land Titles (1980)
MEMBERSHIPS & AWARDS
2007 & 2009 U.S. President's Volunteer Service Award, President's Council on Ser
vice and Civic Participation
2008 Outstanding Adult Volunteer Service Award, United Way of Pierce County
2003 Classified Staff Excellence Award, Tacoma Community College Foundation
1998 Quality Commendation & Pin, Governor Gary Locke
WORK EXPERIENCE:
Nov 2006 - Present Court Appointed Special Advocate/Guardian Ad Litem (CASA
/GAL)
Pierce County Juvenile Court, Pierce County, Washington
* Volunteer position appointed by juvenile court to represent best interests of
abused and neglected children during their dependency through DSHS
* Worked with social workers, schools, court, foster parents, family placements,
and service providers on behalf of dependent children
* Interviewed children and adults
* Prepared reports, attended staffing meetings, court hearings and trials
* Made recommendations to dependency court regarding best interests of children
* Reported monthly on volunteer time and mileage
Accomplishments: Two infants were released by the court for adoption by their r
espective foster families; represented nine children in five families over three
year period.
Nov 2006 - Present Community Accountability Board (CAB) Member
Pierce County Juvenile Court, Pierce County, Washington
* Volunteer position appointed by juvenile court to serve on a three-member acco
untability board to hear cases involving juvenile offenders who commit crimes an
d have been transferred to the Diversion program
* Attended Juvenile Court twice a month to hear assigned Diversion cases
* Recommended Diversion contracts for juvenile offenders
* Documented case files with case notes regarding Diversion sessions
* Reported monthly on volunteer time and mileage
May 2006 - May 2009 Administrative Assistant
WestSound Workforce, Gig Harbor, Washington
Worked in temporary assignments (up to 6 months ) for various clients, i
.e., family attorney, insurance adjuster, speakers' bureau, podiatrist, psycholo
gist, acupuncture clinic. Organized files, transcribed dictation, answered phon
es, and provided receptionist services.
Nov 2005 May 2006 Legal Services Program Manager
YWCA Pierce County, Tacoma, Washington
* Managed Legal Services program with focus on outcome-based evaluations
* Researched and wrote public grants for Legal Services Program
* Monitored $665,000 grant supported budget
* Supervised five Legal Advocates and two Legal Assistants
* Oversaw administrative duties and functions of program
* Tracked client data and prepared monthly, quarterly, and final grant reports
Accomplishments: Represented YWCA on community non-profit organizations; succes
sfully wrote annual city, county and United Way grants benefiting the program.
July 2004 - July 2005 Administrative Assistant to VP of HR & Employee Relations
Clover Park Technical College, Lakewood, Washington
* Provided administrative assistance to the vice president
* Managed Human Resources office
* Served on President's Leadership Team
* Supervised Human Resources generalists
* Coordinated calendar and travel for Vice President and HR Generalists
* Coordinated staff development and training for college staff and faculty
* Assisted Vice President with union relationships and negotiations
* Prepared faculty and exempt staff annual contracts
* Monitored departmental budgets and recommended purchases
Accomplishments: Coordinated the annual staff awards event; created a security
system for HR-held keys; created survey for staff/faculty development purposes u
pon which quarterly classes and seminars were scheduled for faculty and staff.
July 1998 - July 2004 Executive Secretary to President and Pleneurethics Societ
y
Tacoma Community College, Tacoma, Washington
* Provided executive secretarial support to president and The Pleneurethics Soci
ety
* Managed president's and Board of Trustees' calendars and travel
* Monitored president's office and Trustees' budgets and discretionary fund acc
ounts, including annual budget recommendations
* Coordinated president's committee meetings, recorded and published minutes
* Revised Board Policy Manual for Board of Trustees
* Coordinated The Pleneurethics Society's annual scholarship banquets and board
retreats
* Maintained membership database of college committees
Accomplishments: Revised and rewrote Board of Trustees' Policy Manual; Chaired
annual luncheon honoring faculty and staff for two years; Received Outstanding C
lassified Staff designation from the college's Foundation Board; served on sever
al college committees.
Feb 1989 - July 1998 Administrative Assistant to Education Director at
Washington Corrections Center for Women
Tacoma Community College, Tacoma, Washington
* Provided primary administrative support to education director
* Managed college's on-site Program of Studies for prison education unit
* Produced quarterly and annual reports and monthly newsletters
* Monitored departmental budgets; assisted in developing annual Facility Apprais
al
* Developed public relations materials; coordinated visitor process for prison u
nit
* Coordinated staff development activities
* Performed on-site student credentials evaluations
Accomplishments: Revised, rewrote produced and distributed college's Student Ha
ndbook & Staff Orientation Handbook for on-site faculty and staff use; successfu
lly coordinated state-wide conference bringing together former inmates, elected
officials, prison education staff, and others to discuss reduction of recidivism
; served on main campus Classified Staff Committee.
Aug 1986 - Nov 1988 Executive Secretary to Executive Director of the Chattanooga
Jewish Federation
Chattanooga Jewish Federation, Chattanooga, Tennessee
* Provided executive secretarial support to executive director and Board of Dire
ctors
* Coordinated monthly Federation Board meetings
* Produced annual reports
* Assisted Executive Director with community relations
* Prepared Federation and day school mailings utilizing USPS nonprofit bulk mail
ing regulations
* Supervised community volunteers
Accomplishments: Create annual campaign invitations and announcements; assisted
with annual campaign events; developed and produced a new inter-community membe
rship director on behalf of Hadassah.
1982 - 1987 Manager of Subscriber Service for Brilliant Star Magazine
Baha'i Publishing Service, Chattanooga, Tennessee
National Spiritual Assembly of the Baha'is of the United States, Wilmette, Illin
ois
* Managed all aspects of bi-monthly magazine subscriber services
* Managed computer additions and deletions of subscribers and changes in subscri
ber statistics
* Provided A/R services, including all aspects of billing and collections
* Printed and affixed mailing labels
* Worked independently
* Produced monthly and annual reports
* Prepared magazines for USPS nonprofit bulk mailing to domestic and internation
al subscribers
* Supervised staff of three
* Worked closely with managing and assistant editors
* Resolved subscriber issues
1971 - 1981 Legal Assistant Experience
2 years - Legal Assistant to John Raudabaugh, Associate - Powell, Goldstein, Fra
ser & Murphy, Atlanta, Georgia (labor law, NLRB appeals, negotiations, election
campaigns)
2 years - Legal Assistant to Wes Pittman, Partner - Urquhart & Associates, Panam
a City, Florida (medical malpractice, criminal defense, civil litigation, produc
t liability, appellate law)
3 years - Legal Assistant to Dayton Logue, Partner - Spear, Bennett, Logue, Burk
e and Blue, Panama City, Florida (estate planning, family law, civil litigation,
real property, corporate law)
3 years - Legal Assistant to Richard A. Bianco - Sole Proprietor, Tampa, Florida
(landlord/tenant collections, A/R collections)