Professional Documents
Culture Documents
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EMPLOYMENT HISTORY
VisionQuest Alliance - Monument CO 2010-Present
Donor Services Specialist
Business Analysis for managerial reporting and process improvement
* Developed client CFO reporting for monthly variances
* Dashboard reporting for managerial snapshot view of all indicators
* Concluded time studies and detailed cost accounting for all facets of operatio
ns
VisionQuest Alliance - Monument CO 2003-2010
Director of Donation Processing
Responsible for GL and revenue reconciliations, assist with client contracts, bu
dget development and maintenance. Responsible for determining business procedur
es due to regulations governing non-profits. Researched new technology for proc
ess improvements.
* Expedited full end-to-end processing of donations from incoming mail to GL pos
ting, assisting in growth of business units served while maintaining staffing le
vels
* Developed ongoing dashboard statistics for management reference
* Selected as Six Sigma Project Manager and accomplished restructuring of proces
ses resulting in more flow through consistency and therefore more economy of sca
le
* Managed specs for development of AQ2 middleware integration between imaging an
d import to JDEdwards and Navigator platforms
Focus on the Family - Colorado Springs, CO 2000-2003
Process Representative
Liaison between 82 departments' activities and marketing and the operations to f
acilitate processes and procedures for accurate handling, working closing with d
esign of outgoing documents.
* Trained 100+ staff periodically for correct handling of marketing documents re
turning from constituency
* Worked closely with managers to facilitate their artistic use of marketing dev
ices to stay within the scope of usability in the incoming technological order p
rocessing
Price County Human Services 1991-2000
Aging Unit Transportation Director
* Coordination and training of team of 15-20 volunteers for providing medical tr
ansportation
* Developed process and fulfillment of weekly mileage reimbursement program
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PROFESSIONAL DEVELOPMENT
NACHA Payment Institute Six Sigma Y
ellow Belt Certificate Trainer Certification Microsoft Serenic DonorVision
OPEX Corporation Admin Certificate
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EDUCATION
M.B.A. Project Management emphasis - Colorado Christian University
2007-2010
B.A. Corrections - Kent State University