WILLIAM A.

HUBBARD
18 Village Gate Way * Nyack, NY 10960
Home 845-358-4347 * Cell 914-450-4110 * wh55c51e@westpost.net
Manager
Accomplished Manager with extensive experience in operations management, strateg
ic planning and budgeting, and ensuring adherence to company standards. Expert r
ecruiter and leader with strong ability to motivate and develop teams. Proactive
ly finds ways to maximize productivity with minimal resources to drive profitabi
lity. Cultivates contacts with people in a wide variety of strategic positions,
building partnerships with key people to ensure client retention. Successfully h
andles multiple projects simultaneously, developing processes that maximize prof
it while keeping within budgetary constraints. Thrives in challenging positions
where transferable skills serve as a platform for new learning experiences.
Management * Hiring * Training * Evaluations * Budget Management * P&L
KEY ACCOMPLISHMENTS
* Despite the downward trend in economy, effectively delivered a 5% increase in
volume over previous year, while maintaining company standard for gross margin.
* Assisted in the opening and development of a new store with annual sales of $4
0 million, while coordinating the functions of all selling and non-selling depar
tments, including the cash office, EDP, receiving, payroll, loss prevention and
customer service.
* Directly responsible for a 12% increase in sales volume, while company was in
Chapter 11 bankruptcy.
* Successfully supervised a staff of up to 50 people, including department manag
ers, sales people, cashiers, receiving, housekeeping, office assistants, greeter
s, cash office and EDP personnel.
EMPLOYMENT
LA-Z-BOY GALLERIES, SCARSDALE, NY 2007-2009
MANAGER
Leverage extensive management experience to successfully direct staff and day-to
-day operations.
* Motivate staff through establishment of sales goals and effective coaching and
mentoring.
* Maintain relationships with department leaders to resolve invoice discrepancie
s/issues and ensure budget compliance.
* Maximize sales and profitability of assigned areas through execution of compan
y programs.
* Design attractive merchandise presentation strategies, resulting in increased
profits.
* Collaborate with other managers to ensure merchandise changes align with sales
patterns.
* Effectively manage P&L controllables for the facility.
LINENS 'N THINGS, SCARSDALE, NY 2003-2007
ASSISTANT MANAGER
Oversaw operations and staff, assisting the manager in all aspects of business a
nd customer service.
* Improved traffic through effective merchandising management.
* Ensured excellence in customer service by effectively coaching team members.
* Tracked sales, managed inventory control, and processed employee payroll.
* Successfully trained and supervised full and part time personnel.
* Confirmed and verified shipments through collaborations with vendors.

William A. Hubbard * Cell 914-450-4110 * wh55c51e@westpost.net * Page Two

SEAMAN'S FURNITURE, NANUET, NY 1997-2003

GENERAL MANAGER (2000-2003)
Maintained an extensive knowledge of all facets of business and a commitment to
inspiring the team, helping customers, and growing the business and profitabilit
y with integrity.
* Effectively delegated key tasks to team members who had the skills to execute
them with quality.
* Successfully coached and trained team members to full potential, building and
managing high performing and collaborative teams.
* Directed, coordinated and evaluated team member performance in a manner that i
nspired and resulted in high performance.
OPERATIONS MANAGER (1997-2000)
Managed the day-to-day operations, including coordinating staffing, payroll, acc
ounting, personnel, receiving, loss prevention, controlling expenses and payroll
budgets.
* Built a culture of customer service through continuous coaching and education
sessions.
FW WOOLWORTH, BRONX, NY 1997
AREA MANAGER
Supervised all aspects of multi-store operations during the conclusion of a succ
essful liquidation.
SPORTS AUTHORITY, WHITE PLAINS, NY 1993-1996
OPERATIONS MANAGER
Oversaw daily operations, supervised team members, and handled customer relation
ship management.
* Ensured compliance and execution of company customer service and sales trainin
g programs and standards were adhered to.
* Communicated with associates regarding pertinent information for daily event a
nd seasonal business issues for strategic planning.
* Resolved potential safety and asset protection issues through collaborations w
ith appropriate departments.
* Reviewed and addressed productivity results with staff promptly.
* Walked the floor regularly to manage the workflow and cleanliness throughout t
he department; completed accurate daily reports in a timely manner.
EDUCATION
MASTERS in Commerce and Finance, University of Toronto, Ontario, Canada
TECHNICAL SKILLS
Proficient in Microsoft Office (Word, Excel, Publisher, Outlook), and AS400.