EDUCATION

Bachelor of Arts - Jun. 2005

Queens College, City University of New York, Queens, NY
LICENSES
* Independent General Adjuster, NYS Insurance Department, New York May 2010 - De
c. 2010. Licensed New York State Independent General Adjuster
SUMMARY
To secure a position in a well-established organization where I can utilize my s
kills and abilities. I am an insurance professional offering experience in claim
s processing, database management and customer service in the insurance industry
. I have exhibited progressive advancement to more complex responsibilities base
d on personal and professional growth, and attainment of goals and objectives. I
have displayed outstanding communication, interpersonal, analytical, and decisi
on-making skills and demonstrated success handling projects to completion. Satis
fied requirements of New York State Independent General Adjuster License--May 20
07. Renewal of license pending.
EXPERIENCE
Consultant - Aug. 2007 - Oct. 2009
Cunningham Group, Inc, New York, NY
Assigned to the New York City Schools Construction Authority, as a representativ
e of Willis of New York, Inc., to collect and review all workers compensation em
ployee accident reports (C-2 forms) for employees of construction site contracto
rs and report incidents to Insurance Carrier. Created necessary reports and doc
uments for review by top-level Management of New York City School Construction A
uthority as well as Willis of New York, Inc. Using the Inform Application, ente
red completed C-2 forms into database for processing by respective Workers Compe
nsation carriers. Reviewed contractor certificates of insurance to ensure compl
iance with School Construction Authority's certificate requirements and request
corrections where necessary. Maintained database of insurance certificates for
contractors or consultants not enrolled in the Owner-Controlled Insurance Progra
m (OCIP) using Wrap Trac software. Maintained journal of certificate renewals a
nd those pending compliance. Assisted in maintaining filing system for claims s
erved against the School Construction Authority. Retrieved contractor and claim
files for Willis Inc. and School Construction Authority personnel Performed re
lated administrative duties as needed.
Clerical Assistant - May 2006 - Aug. 2007
Wright Risk Management, Uniondale, NY
Provided clerical support to claims representatives within the Workers' Compensa
tion Claims Dept. Responsibilities included retrieving and archiving confidenti
al case files for claims representative review. Generated and prepared insuranc
e checks to be distributed to WRM clients who consist primarily of school distri
cts as well as police, fire departments and libraries in the New York State area
. Distributed correspondence pertaining to relevant cases to handling adjusters
within the department. Performed related administrative duties as needed.
Administrative Assistant - Nov. 2005 - Jan. 2006
Vitro Packaging, Inc, Huntington Station, NY
Provided administrative support to Operations Manager and Sales Representatives
of multi-million dollar manufacturing company with distribution to over 70 count
ries worldwide. Responsibilities included generating and distributing daily sal
es and progress reports using AS400. Formatted, generated, and distributed comp
any inventory reports daily using Microsoft Excel. Was responsible for ordering
and maintenance of office supplies; daily collection and distribution of mail;
maintenance of various office equipment including fax machines, copier, and prin
ter. Prepared and packaged merchandise for domestic and international shipments
; also processed requests for stock samples from international clients. Perform
ed related duties as needed.
Entertainment Coordinator - Mar. 2002 - Jan. 2005
XFactah, Inc, New York, NY
Worked closely with CEO in scheduling and reservation of venues for corporate an
d promotional events. Liaised with other entertainment groups (international an
d domestic) to coordinate the logistics of travel, conferences and business-rela
ted functions. Maintained an in-house database of all media inventory and busin
ess contacts. Also responsible for a broad range of related administrative duti
es.
Pre-Vocational Specialist - Sep. 2000 - Feb. 2002
Federated Employment and Guidance Services (FEGS), New York, NY
Interacted with economically disadvantaged youth at assigned high school. Couns
eled students in areas of career awareness and job exploration. Helped prepare
students for internships and future employment opportunities. Facilitated group
and individual enrichment sessions with students.
Job Instructor - Jul. 1999 - Aug. 2000
Federated Employment and Guidance Services (FEGS), New York, NY
Worked with assigned clients from the developmentally disabled population. Moni
tored each client's activities on his/her respective job sites. Instructed clie
nts in areas to be improved in order to achieve a good job status. Maintained r
ecords of clients' progress and advised their respective counselors.
Parent Outreach Liaison - Jan. 1999 - Jun. 1999
Federated Employment and Guidance Services (FEGS), New York, NY
Monitored attendance patterns of designated high school students. Provided outr
each services to families of students exhibiting negative attendance trends. Co
nducted individual and group counseling sessions to discuss issues relevant to s
tudent success and maintained documentation on all sessions. Implemented variou
s workshops ranging from career development to parent/child relations. Performe
d related administrative duties as needed.
Customer Service /Claims Representative - Apr. 1998 - Dec. 1998
Interstate National Dealer Services, Inc, Uniondale, NY
Adjusted claims to customers or to dealers as needed. Verified payment status o
f claims upon customer request. Confirmed whether pending repairs are covered u
nder customer's service contract. Advised issuing dealers and transient dealers
of proper claims processing procedures. Performed related administrative dutie
s as needed.
Administrative Assistant/Project Coordinator - Nov. 1996 - Sep. 1997
Racanelli, Turner & Blakel Construction Co, Brooklyn, NY
Developed and processed contractual agreements for construction project managers
. Reviewed data entry for accuracy and efficiency. Assisted in the reconciliat
ion of contractor requisitions with the company budget. Evaluated and recorded
financial transactions for corporate managers. Performed related duties as need
ed.
REFERENCES
Available Upon Request