Craig W.

Anderson
16050 Brairwood Trace
Auburn, IL. 62615
Cell: (217) 691-3927
E-mail: ca59c966@westpost.net
PROFILE
Highly qualified professional offers superb decision making skills,
judgment, and outstanding initiative. Exceptional skill demonstrated when
working under high pressure. Extremely focused and motivated to achieve in
a competitive, fast-paced professional setting through the utilization of
innovative techniques and solid management acumen.

PROFESSIONAL EXPERIENCE
2008 to 2010 Labor Relations Representative; AGC of Illinois
Represents management in labor relations, including the negotiation,
interpretation, and administration of collective bargaining agreements
across the state of Illinois.
Establishes official positions regarding government legislation and
management's directives toward Affirmative Action/Equal Employment
Opportunity Programs for minority and female employment and advancement.
Provided analysis and leadership to safety committee to promote and provide
safety expertise and in the development and presentation of safety training
materials.
2006 to 2008 Strategic Analysis Manager ; PJM Enterprises
Planned, organized, developed, and implemented risk mitigation policy and
procedures
Developed and maintained internal structures, policies, procedures, and
operations that promoted continual quality improvement approach.
Plan, design, and implement studies of work problems and procedures, such
as organizational change, communications, information flow, integrated
production methods, inventory control, and cost analysis.
Provided analysis and leadership to aid in corporate decision making for
product strategies, pricing actions, global manufacturing strategies, and
business development activities
Research new or improved business and management practices for operations
application.
Review of contract documents and contractual correspondence including
subcontracts and identification of risk and opportunity areas as work
proceeds
2006 Coordinator; PJM Enterprises DBA WDI
Planned, organized, and developed the Workforce Development Institute.
Supervised fiscal, personnel, and/or other administrative support
activities while serving as a member of the organization's senior
management team.
Promoted organization within southern Illinois communities while
maintaining liaisons with various organizations and individuals for the
purpose of acquiring funds, training, and technical assistance for this
program.
Facilitate the preparation of a program plan for the Workforce Development
Institute in conjunction with Illinois Eastern Community Colleges.
2004 to 2006 Consultant; Self Employed
Governmental and non profit program design analysis and administration.
Establishment and maintenance of management information systems
Trains, coaches, and manages personnel in nonprofit management principles
specializing in fundraising and grant writing.
Maintained and updated computer and network systems
2003 to 2004 Customer Service Manager; Cingular
Wireless
Spearheads all aspects of daily operations management and supervision for
13 diverse employees.
Trains, coaches and manages these personnel in all front line policies and
procedures.
Effectively monitors employee performance and conducts periodic employee
performance evaluations.
Lends expert issue resolution skills to help solve any problems that affect
the service, efficiency, and productivity of the customer service
department.
2001 to 2002 Contractor; Illinois Department of Public
Aid
Successfully contributed expertise in the provision and supervision of a
broad spectrum of clerical work primarily pertaining to the maintenance of
financial files, documents, and records.
Lent assistance to other staff in evaluating and verifying the accuracy of
the State of Illinois Key Information Delivery Service (KIDS) and aided in
posting that information to KIDS.
Provided superlative training and supervision to three employees with
excellent results in terms of performance and productivity.
1999 to 2000 Youth Attention Center; Program Director
Prepared a program plan for a comprehensive community based prevention
program encompassing a 5 county region that served approximately 400 to 500
youths.
Identified and prioritized needs for services in those communities and
evaluated available community resources to provide those services.
Coordinated services with other departments, agencies, and community based
organizations. Successfully established and maintained the agency's public
relations and liaisons with a wide array of organizations for funding,
training, and technical assistance.
Created, launched, and maintained administrative policies for the program.
Conceptualized and/or modified the program as necessary.
1998 to 1999 Boy Scouts of America; District Executive
Planned, organized, and directed the management and other administrative
services for this world-renowned membership based organization; this
particular operation encompassed nine diverse communities with 1.5K
volunteers.
Provided internal consultation on complex financial issues relating to the
20+ program budgets with a $1.9M+ total in funds.
Supervised fiscal, personnel, and/or other administrative support
activities while serving as a member of the organization's senior
management team.
Promoted organization within these communities and assisted communities in
developing BSA programs while maintaining liaisons with various
organizations and individuals for the purpose of acquiring funds, training,
and technical assistance.
Oversaw site activities, training, and established the agency's seconded
largest held property and staff.
1997 to 1998 State Senate of Kansas; Intern
Successfully acted as the key liaison between Senator Tim Huelskamp, his
constituents, and the general public.
Drew upon excellent knowledge of state laws, policies and procedures
related to election administration, legal processing, and election
terminology to provide top quality consultations with clients to determine
their needs and priorities.
Effectively coordinated research between various departments.
Selected duties included constituency service, committee work, elections,
legislative research, and procedural strategy.
EDUCATION
MA Degree, Public Administration University of
Illinois
Dual BA Degrees, Political Science & History
Heavy Minor in Economics Benedictine College
Computer Experience
Town Hall, MS Office 97, 2000, XP,& 2007 Lotus 123, Windows 7,Vista,XP,98,
95 & 3.1, MS Project, SAS, and Visio.