DEBRA A.

GIBSON
1254 SUNDOWN LANE
SAN JOSE, CA 95127
408-251-3001 (h)
408-505-1025 (c)
OBJECTIVE
To obtain a challenging position utilizing my knowledge and experience, in an en
vironment that offers professional growth.
QUALIFICATIONS
Detail oriented, flexible, creative and work well under pressure. Wrote policy a
nd procedure that helped to increase efficiency, accuracy and the level of servi
ce. Received 32 awards for outstanding customer service.
EMPLOYMENT HISTORY
Fujitsu Computer Products of America, Sunnyvale, California 6/98-07
Compliance Manager, 01/08-07/09 - Responsible for creating and implementing the
Compliance Department. The charter is to develop and maintain compliance procedu
res and policy for Sarbanes-Oxley (finance), ISO (quality and manufacturing) and
eventually U.S. Customs. This position works closely with all business units fr
om Finance to warehousing including executives. Additionally the position is res
ponsible for the Charitable Contributions and Social Responsibility Committees.
Planning meetings and activities that fit with FCPA's overall objectives in thes
e areas and reporting to executive staff. Currently developing an Employee Devel
opment Program to help ensure employee growth and retention.
Sr. Manager, Logistics, 9/01-01/08 - Manage a department of 8 people. Manage com
pliance for the Logistics department which includes ISO, J-SOX and U.S. Customs
compliance. Responsible for the implementation and continuous relationships with
global outsourced partners at 18 facilities. Responsible for all transportation
activities, domestic and international, $12 million in annual spend, including
the annual RFQ process and contract review. Moderate the bi-weekly call with the
Post Sales Warranty Fulfillment center. Established the scorecards that will be
used to determine the FCPA Warehousing Partner of the Year. Member of the FNAC
Logistics Synergy Team and the newly developed FNAC Environmental Management Tea
m.
Manager, RMA Operations, 3/99-9/01 - Managed a department of 5 people. Responsib
le for all warranty activity for both direct and indirect customers and ISO comp
liance. Facilitated the creating and posting of warranty policy and procedure, a
n on-line RMA system and the creation of a database to track scrapped product, p
roduct with voided warranties and known stolen product. Weekly and monthly repor
ts to corporate management. Work closely with Sales, Contracts, Credit, Distribu
tion and Engineering.
Senior Customer Service Representative, 6/98-3/99 - Responsible for entering cu
stomer purchase orders, scheduling shipments to customers, communicating pricing
, researching requests for RMA's. Weekly reports to both customers and corporate
management regarding shipments and open purchase orders. Worked closely with th
e Credit, Distribution and Planning departments.
SYNNEX Information Technologies, Inc., Fremont, California 11/94-3/98
Senior Buyer - Managed inventory levels, based on current sales, market trends a
nd projected sales, in such a manner as to meet corporate goals. Responsible for
 stock rotations and delivery of large buy-ins as to not exceed acceptable inven
tory levels. Managed sales programs for inside sales reps, including compiling a
nd submitting supporting documentation to vendors. Weekly reports to both vendor
s and corporate management regarding inventory levels and sales figures.
Responsible for maintaining pricing, filing price protection claims and monitori
ng programs such as ship and debits and POS rebates. Heavy involvement with the
A/P, RMA, Sales and Marketing departments.
PROFESSIONAL ASSOCIATIONS
Commonwealth Club of California
Women in International Trade