MARINA GROYSMAN

1812 Overland Ave., Apt. 103

Los Angeles, CA 90025
H: 310.470.1602
C: 213.880.9697
mg1cfc4a@westpost.net
HEALTHCARE ADMINISTRATOR
Office Administration * Healthcare Services * Operations Management
Highly motivated and experienced Healthcare Practice Administrator with demonstr
ated success in operational efficiency, quality assurance, and regulatory compli
ance. Analytical and financial expertise transferable across industries and spec
ialized management practices. Synthesize, review, and analyze complex data, cont
ributing valuable insight to ensure delivery of quality patient care. Regarded f
or the ability to drive processes and motivate cross-functional teams; work well
under pressure to meet goals and objectives. An articulate presenter with outst
anding interpersonal skills; adept at persuasion, power, and influence.
CORE COMPETENCIES
* Collaboration and Leadership Skills
* Policy and Procedure Development
* Vendor and Resource Management
* Profitability Improvement
* Strong Problem Solving Abilities
* New Business Development
* Physician Relationship Management
* Contract and Budget Administration
* Multi-Tasking and Project Management
PROFESSIONAL EXPERIENCE
SUMMIT SURGICAL CENTER, Beverly Hills, CA (2009- Present)
Administrator
Hired and challenged to streamline admitting, office, and billing processes and
increase efficiencies for a multi-specialty surgery center that is currently not
contracted with any insurance company. Oversee all aspects of operating functio
ns in an effort to lead medical facilities to new heights in revenues and physic
ian/patient satisfaction. Successfully negotiate vendor contracts and sign lette
rs of agreement. Supervise up to 20 full time/per diem employees. Establish soli
d foundation and communicate employee expectations through revised procedures.
* Increased procedure volume and operational revenue, which lowered both labor c
ost and cost per patient, through improved procedure start times and room turnov
er time.
* Improved billing and collections from previous surgeries via tenacious follow-
up of past due accounts.
* Produced substantial cost savings through pricing research and effective negot
iations with suppliers.
* Significantly increased efficiency of operations by bringing accounting and bi
lling in-house and up-to-date.
SURGERY CENTER OF SANTA MONICA (Surgical Care Affiliates), Santa Monica, CA (200
6-2009)
Business Office Manager
Assumed leadership position to direct all aspects of business office operations;
 developed and maintained policies and procedures for a multi-specialty surgery
center with five operating rooms and two procedure rooms, performing 400 monthly
procedures. Recruited, hired, and trained staff. Served as acting administrator
and liaison among patients, employees, physicians, and vendors. Conducted audit
s, performed cost-benefit analysis, and produced financial, utilization, and mon
th-end reports to improve reimbursement, assure billing, and achieve compliance.
Maintained physician and employee files up-to-date through appropriate credenti
aling processes. Actively participated in Partnership, Governing Board, and Medi
cal Executive Committee meetings.
* Increased collection goals from 73% to 110% within four months of hire.
* Reduced accounts receivable over 90 days from 40% down to 12%.
* Achieved key indicator score of "green" in dashboard reporting within six mont
hs.
* Lowered labor costs and overtime via service automation and proper scheduling
techniques.
* Improved productivity by initiating new processes for revenue cycle operation
from start to finish.
* Boosted morale and achieved low employee turnover, while building great reputa
tion for the center.
* Eliminated misunderstanding on increased upfront collections through patient f
inancial orientations.
L.A. REGIONAL SURGICAL CENTER, Orange, CA (2002-2006)
Administrator
Initiated, established, directed, organized, and controlled all aspects of opera
ting functions, processes, and staff supervision for two ambulatory surgery cent
ers. Subsequently, challenged to manage operations for third surgery center and
efficiently provide surgical services that exceeded customer expectations and im
proved clinical and financial operations. Facilitated and executed accreditation
processes with JCAHO, AAAHC, and DHS.
* Maximized quality of operations by analyzing problems, developing solutions, a
nd implementing changes.
* Streamlined operations by implementing billing collection processes to ensure
continuous cash flow.
* Developed, evaluated, and promoted implementation of a continuous quality impr
ovement program.
* Started bariatric program and applied for Center of Excellence Award, the indu
stry's highest distinction.
VITA MEDICAL CENTER, Los Angeles, CA (2000-2002)
Business Office Manager
Established and organized administrative work procedures and day-to-day workflow
for a high-volume, multi-specialty medical clinic. Built relationships among sc
heduling, billing, and medical records departments.
* Founded and coordinated laboratory and radiology services within the medical c
linic.
* Implemented payroll, purchasing, and records control, projecting monthly accou
nting operations.
ACCESS MEDICAL IMAGING, Beverly Hills, CA (1999-2000)
Claims Insurance Coordinator
Coded information from the medical records of patients to generate a clinical pa
tient care database to the facility. Maintained knowledge of current information
related to third party reimbursement regulations. Verified all fee sheets to as
sure that all charges, appropriate modifiers, dates of injury, and E codes were
properly documented.
* Assured the maintenance and accuracy of diagnostic and procedural statistics f
or the facility as well as appropriate reimbursement from third party payers thr
ough timely coding of diagnoses and procedures.
MAK DIAGNOSTIC SERVICES, Beverly Hills, CA (1996-1999)
Administrative Assistant / Billing
Performed coding, billing, and collections for diagnostic ultrasound procedures.
Coordinated technicians' schedules, ordered medical and office supplies, update
d medical records, and answered busy phones.
* Acquired knowledge of office administration, operations, and management, state
and federal regulations, instructional notations, and conventions of ICD-9-CM a
nd CPT HCPCS required classification systems.
EDUCATION
UNIVERSITY of CALIFORNIA, SCHOOL OF PUBLIC HEALTH - Los Angeles, CA.
Master of Public Health, Healthcare Management and Policy
CALIFORNIA STATE UNIVERSITY - Northridge, CA.
Bachelor of Science, Health Administration.
ADDITIONAL INFORMATION
Computer Skills: Proficient with Microsoft Office (Excel, Word, PowerPoint), Qui
ckBooks, SurgiSource.