Renata Cortez

1477 S. Canfield Ave., Apt. #202 Mobile: +1 (310) 598-8374

Los Angeles, CA 90035 email: rc5d1760@westpost.net

OBJECTIVE: Experienced and highly accomplished Director of Operations with k

nowledge of all operations, sales processes, demonstrating solid analytical and
team management skills. Proven track-record of generating new business through s
trategic negotiation while cultivating new relationships with key decision maker
s. Developed new accounts through effective cold-calling and network initiatives
leading to sales quota achievement month after month. Eager to expand my knowl
edge .Currently seeking a position that allows advancement by bringing 8 + years
of sales, operations and business development achievements in various market s
egments
EXPERIENCE: 2009 - Present CPGA Designs, Inc. N. Hollywood , California
Industry: Licensed brands and private label production
Director of Operations
- Responsible for increasing sales of licensed products (increased sales by 6
80% Q3/Q4 2009).
- Responsible for the recruitment of inside and outside sales representatives.
- Conducting meetings for promotion of product sales.
- Interacting personally with mid-tier, specialty stores and all channels of dis
tribution buyers to conduct and finalize sales.
- Organizing promotional marketing material and events to promote business.
- Analyzing wholesale/retail sales and prepare sales reports/forecasts of all pr
oducts.
- Responsible for generating an increase in sales in all the channels of distrib
ution in the licensed brand market.
- Tracking activities of competitors.
- Controlling development of modification of existing product and new business.
- Maximizing the satisfaction of customer needs.
- Expanding leads and retain network of potential customers to meet assigned sal
es targets.
- Providing necessary actions to maximize sales in all national territory and a
ccomplish monthly sales plan successfully.
- Managing daily operations
2006-2009 VDM Inc. Los Angeles, California
Industry: Jewelry, Accessories and General Merchandise
CEO - Owner
- Responsible for all daily operations within company.
- Organized training sales team of 25 representatives, leading to a successful i
ncrease of sales in the wholesale/retail channel.
- Direct B2B sales.
- Responsible for merchandising and purchasing.
- Created business plans and sales forecasts to guide company priorities and bud
gets.
- Budget Planning and Administrative.
- Start-up and turnaround operations.
- Responsible for Accounts Payable and Accounts Receivable.
2003-2006 Sky Dental Supply, Inc. Los Angeles , California
Industry: Dental/Medical Supplies & Equipments
Director of Operations
- Responsible for all sales of supplies and equipments to the dental and medica
l industry.
- Managed operations within the company, managed and trained sales team.
- Managed and trained team of 20 telemarketers in call center.
- Organized conventions and events in the dental and medical industry.
- Responsible for SBA accounts and bids. (government contracts and accounts) w
ith State hospitals and prisons.
- Used excellent and effective communication with customers and suppliers.
- Responsible for Human Resources, (EDD, State Fund, and Payroll)
EDUCATION: 2000 Business Administration Sao Paulo, Brazil
Bachelor of Science
AFFILIATIONS: 2007-2010 National Association of Professional Women Member
SKILLS: Skill Name Skill Level Experience
MS Access Database Intermediate 3 years
MS Outlook Expert 7 years
MS Word Expert 10 years
MS Excel Expert 10 years
10-Key by touch Expert 10 years
LANGUAGES: Languages Proficiency Level
English Fluent verbal and written
Portuguese Fluent verbal and written
Spanish Fluent verbal and written

REFERENCES: Upon request

SEMINAR: High Achievers Network

ADDITIONAL
INFORMATION
* Willing to relocate/travel
* Experience working and traveling in Latin America
* Experience with Financial responsibilities in Latin America
* U.S. permanent resident (green card)