Suyash Kumar Nigam

# 107, 3 floor, 6th Square, Austin Town, Bangalore – 560002

rd

Mo: 9008026696: Email: suyashnigam07@gmail.com

Proficient as a Software Quality Analyst, for Process Consulting, Audit

Management, Auditing, Trainings, Process Definition and Process
Improvement
Management Skills: Good Co-ordination, People Management, Monitoring
& Tracking skills

Objective:

To work in a professionally managed atmosphere that provides the right mix of roles &
responsibilities leading to an enhancement of leadership & judgmental skills. Very successful
Software Quality Analyst with good experience seeks a position fully utilizing strong customer
satisfaction attitude, organizational ability and communication skills. Dynamic, decisive leader –
energized by dynamically changing environments requiring focused decision making.

Overall Experience:

I have 5 years of overall experience, out of which 2.5 yrs is as a Software Quality Analyst and 2.5
as a software developer
Organization Wise Experience:

Organization : Target Technology Services - India

Duration : April 2010 – Till Date
Designation : Quality Analyst

Key Responsibilities:

• Single handed End to End management of following 4 Audit & Governance functions
across the organization

1. External Quality audits (Audits for project in US)

2. Internal Quality Audits (Audits for projects in India)
3. Process Compliance Audits (More than 100 Projects per cycle)
4. Project Management Reviews (Delivery perspective review by Sr. Management)

• Process consulting to several projects (Development, Maintenance and Support)

• Monitoring & Tracking of Process Implementation in projects
• Trainings to project teams on QMS
• Helping PM’s for preparation of PMP, Clarity Plan, Metric reports, risk plan etc
• Planning & Scheduling
• Selection of Projects & Auditors
• Supporting auditors for smooth conduction of audits
• Conflict resolution (if any)
• Final audit report consolidation & analysis
• Opening & Closing meeting conduction
 • Conduction of audits
• Conductions of trainings for maintaining auditors Pool
• Process Definition & Process Improvement
• Preparation of Templates and Guidelines
• Mentoring New team members

Key Achievements:

• Achieved 100% On Time Completion of audits, expected was 60%

• Successfully Managed 4 audit functions Single handed, estimated resources for one cycle
was 2, received high appreciation from leadership for the same
• Very significant contribution towards improvement of audit function across the org

Organization : Unisys Global Services India

Duration : Dec 2008 – April 2010
Designation : Software Quality Analyst

Key Responsibilities:

• Project Status Review (PSR) Management and Co-ordination

• Auditing Projects against organizational quality processes
• Review and Mapping of QMS against CMMi framework
• Provided facilitation on Organizational Processes to project team
• Preparation of SOW , PMP , PM tracker , Risk Register, Estimation etc
• Highly involved in Identification of risks and identifying the mitigation plan with PM
• Involved in preparing Gap analysis between Current processes Vs CMMI V 1.2
• Involved in metrics identification and analysis
• Involved in preparing PIIDs for maturity check
• Training to all team members involved in the projects about Unisys processes
• Finding out opportunity of improvement of Quality, Timeliness and Productivity
• Guide Project Managers for Decision Analysis and Resolution
• Providing early warnings and recommendations to projects and management
• Helped PMs in finding out root cause (RCA) of some special or common cause through
several techniques like 5 why and Fishbone analysis
• Complete Audit Management for 1 yr
• Prepare projects for process review

Key Achievements:

• Received outstanding performer award from Unisys India, for the significant contribution
towards process facilitation and trainings
Organization : Encyclosoft Technologies
Duration : June 2004 – Nov 2006
Designation : Software Developer

Key responsibilities:

• Identifying business opportunities and converting them as a business to the organization

• Defining problem statement and doing feasibility study of the project
• Requirement Gathering, analysis, consolidation, review and approval from client
• Preparation of WBS with the help of technical leads
• Project Planning (Estimation of Schedule, Cost , efforts, Resources etc)
• Discussion with client on the project plan and taking approvals
• Interviewing candidates for projects and team formation
• Explanation of requirements to project team
• Involved in preparation and approval of designs
• Allocation of tasks to team, monitoring and tracking, periodic reviews
• Responsible for timely delivery to the customer within budget
• Maintaining customer relationship
• Guiding sales executives for business development and their monitoring
• Giving organization and product presentations to customers
• Coding in Dot Net, Unit Testing, installation on client site etc

Key Achievements:

• Have setup the whole development, training and support center of Encyclosoft
technologies in 2 months, expected 4 months
• Achieved highest C-Sat by timely delivery of products and Support services
• 50% Budget saving on setup of new facility
• 50% budget saving on human resources hiring

In Breif:

• Starting my career as a software developer with Encyclosoft Technologies, I nourished

my needs to gain experience and contributed to the growth of the organization by
professionally handling the duties given to me. On found to be an achiever I was later
promoted as a Project Manager to manage few projects and to setup a software
development and training center with very few resources
• After this moved to Bangalore to work with Unisys GSI as a SQA and after a successful
career of 18 months moved to Target Technologies with better roles and responsibilities

Tools & Technologies:

• Oracle Crystal Ball for simulation and prediction models

• Clarity web for Project Management
• Niku Open workbench for Project Management and maintenance
• Good understanding of Microsoft technologies (Visual Studio, Dot net , SQL server etc)
• Good working knowledge of MS office (Word, Excel, PowerPoint)
• Good working knowledge of share point
Qualifications Summary:

• Master in Computer Application in the Year 2008 with 73%

• Bachelor in Computer Application in the Year 2004 with 78%

Certificates and Trainings:

• Project Management Certificate from Target Technologies

• Metrics for effective project management certificate from QAI
• Function Point Estimation from QAI
• FAGAN inspection from the Author Itself Mr. FAGAN from USA
• Red Hat Certified System Analyst (RHEL 5.0)
• MS-Office and HTML certificate from NIIT

Personal Details:

• Date of Birth 7th Nov 1982

• Father’s Name Shri. S.K.Nigam
• Mother’s Name Smt. Suchita Nigam
• Languages Hindi, English
• Interests: Listening to Music, Playing Drums , Stage performance
• Good at: Event Organization and People Management

Declaration :

I hereby declare that the above given information is true to the best of my knowledge.