MICHAEL J.

McCREAVY
mm5dc8f4@westpost.net
101 Holly Lane Mt. Laurel, NJ 08054 (856) 234-3227
OBJECTIVE
Seeking a Operations Manager of Distribution or Warehouse Manager position.
QUALIFICATIONS PROFILE
18 years distribution center operations management experience for national and r
egional corporations with a solid track record of leadership and change manageme
nt strategies yielding dramatic increases in customer satisfaction, operational
efficiency, and cost containment.
Goal oriented manager with demonstrated proficiency in:
Distribution management Logistics
Operations management Quality control
Warehouse management Loss control
Production supervision Safety/injury prevention
Inventory/cycle counts Training and development
Laydown operations Internal audit response
Reconfigurations/realignments Incentives
Launch team building, staffing, and optimization solutions that achieve site and
corporate-wide goals.
Use Manhattan inventory management system and popular Windows software applicati
ons.
PROFESSIONAL EXPERIENCE
BJ'S WHOLESALE CLUB DISTRIBUTION CENTER - BURLINGTON, NJ 1998-
Senior Manager of CrossDock Operations (2004-Present); CT to VA Region PRESENT
Manage comprehensive operations for a 630,000 sq ft distribution center serving
74 club sites with a solid focus on customer service quality for business partne
rs and corporate club locations alike. Coordinate a staff of 145. Oversee shippi
ng/receiving for an average of 225 inbound and 105 outbound trailers daily. Driv
e operations to meet 24-hour arrival to departure turn-around for each trailer.
Monitor and manage lay down (pick/pack) operations with a 12-person management t
eam. Drive quality satisfaction initiatives through routine club visitations, ti
mely issue resolution, and staff education regarding customer needs/requirements
/responsiveness.
Oversee a satellite RTV (return to vendor) operation managing time sensitive mer
chandise return operations. Executed quality checks to comply with corporate 30-
day RTV policy.
Maintain a 99.99% positive trailer receiving rate to 74 club sites (2004-2010).
Maintain a 2.85 OSHA recordable injury rate (2001-2010 YTD), with initial policy
implementations that decreased OSHA recordable injury rate from 17.1% to 6.57%
(1998-2004).
Achieved shrink through put of -0.0009% (FY 2009), and a low of .0014 (1998-2004
).
Reduced cost per cube from $0.1719 to $0.1587 on outbound trailers via space opt
imization initiative (2009).
Average outbound cube rate improved from 2066 to 2196 (2009).
Implemented and solidified safety, awareness, and prevention management initiati
ves with annual team member training programs in all key operational areas to ma
ximize productivity (2009).
Interim Regional AVP (6-Month Assignment)
Successfully served as AVP with responsibility for comprehensive facility operat
ions. Improved overall operational efficiency and profit levels with smooth turn
over to new leadership team.
Developed baseline and peak headcount/payroll for each operational area.
Set clear and measurable team goals ensuring alignment with company objectives.
Created productivity reporting with 2-hour incremental updates for rapid respons
e to status variables.
Solicited and implemented service improvement and cost reduction solutions club-
wide.
(Continued)
MICHAEL J. McCREAVY
(Page 2)
PROFESSIONAL EXPERIENCE CONTINUED
BJ'S WHOLESALE CLUB (CONTINUED)
CrossDock Senior Manager (2001-2004)
Highlights Continued:
Instrumental in the Cigarette Stamping operational launch. Managed this high pro
file controlled area with state/stamp reconciliations maintaining zero error (20
04).
Increased Lay Down area case processing by 21% per hour through cross training a
nd area reconfiguration (2001-2004).
Reduced total time of inbound trailer receiving operations by 11% (2001-2004).
Reduced OT hours by 22% (FY 2004).
Introduced Monthly Safety Meetings. Implemented Safety Bingo. (2001).
CrossDock Manager (1999-2001)
Oversaw the Receiving Shipping areas, and led one Receiving and one Shipping Sup
ervisor. Managed the unloading and freight processing operations onto outbound t
railers. Analyzed and implemented continuous improvement strategies. Facilitated
and ensured positive home office and vendor communications.
Implemented a timely contact strategy to target 100% order accuracy with zero fr
eight damage.
Observed and improved on-site trailer unloading operations.
Partnered with temporary staffing agencies to assemble an entire 2nd shift meeti
ng low cost objectives.
Conducted weekly meetings for seasonal volume operational changes, productivity,
and trailer unloading improvements.
Implemented solutions that improved pallet production from 25 per hour to 38 per
hour.
Decreased processing error rate from 11% to 6% per 1000 trailers weekly.
Warehouse Manager (1998-1999)
Oversaw the pick/pack operation. Managed Storage Area for non-perishable seasona
l items and "forward buys." Tracked inventory and managed freight operations to
meet 24/hour turn-around goal. Stressed "sense of urgency" with team building te
chniques that ensured improved efficiency and productivity.
Introduced operational initiatives that dramatically improved pallet picking/pro
cessing performance to achieve and maintain a 24-hour delivery for all sites.
Improved picking operations from 60 cases/hour, to 83 cases/hour.
PEPBOYS DISTRIBUTION CENTER - SWEDESBORO, NJ 1997-1998
Supervisor
Coordinated shift activities with procedure compliance, team building, and staff
hiring/training/scheduling responsibilities. Introduced reserve space procedure
s improving incoming product handling and inventory.
Awarded 2nd Best Distribution Center (out of 6) for overall increased productivi
ty.
OKIDATA - CHERRY HILL, NJ 1992-1996
Supervisor - Production/Distribution (1996)
Group Leader - Production/Distribution (1992-1996)
Directed daily production operations, coordinated with purchasing, and managed 6
0 employees to meet manufacturing priorities. Organized monthly production sched
ule. Key coordinator for annual inventory.
Implemented bar coding shipping/receiving system.
Created and launched a multi-million dollar finished goods packaging procedure.
EDUCATION
BURLINGTON COUNTY COMMUNITY COLLEGE; Management Courses ONGOING
JOHNSON AND WALES UNIVERSITY: Marketing Courses 1990-1992
VALLEY FORGE MILITARY ACADEMY JUNIOR COLLEGE 1989-1990