SUMMARY OF QUALIFICATIONS

Manager with operations, sales, and human resources administration experience.

I am computer proficient in Microsoft Office Suite, Outlook, Word, Excel, ACT, C
CURE and Internet. I have learned to utilize both analytical and creative probl
em solving abilities to approach a variety of business complexities. My communi
cation skills are such that I am able to effectively interact across various soc
ial levels and with several diverse cultures. I am a graduate of a four-year st
ate university with supplemental postgraduate studies in business administration
.
PROFESSIONAL WORK EXPERIENCE
Asset Protection Manager/Director Guard Management, Inc. San Diego, Present
Administered and monitored a comprehensive residential security program.
Accomplishments
82 % increase in Speed Citations, Second Quarter 2009
Year-to-date Staff Officer Performance Score: 20.04 out of 25.0
Year-to-date Personnel turnover 16.6%; last ninety days 0.08%
Management Performance Score 93%; previous quarter 91%
Account Executive CIT Consumer Finance, San Diego, CA 06 - 07
To procure applications for both new as well as refinanced consumer mortgages.
Account Executive Brownstone (Fox) Security, San Diego, CA 05 06
Assessed, evaluated, established, and developed new security initiatives and par
tnerships.
Accomplishments
Account growth of 47%, Year-to-date, August 2006
Letter of Appreciation, Building Operators & Managers Association

Account Manager AlliedBarton Security, Orlando, FL 03 05

Administered and monitored a comprehensive security program for the Orlando, Flo
rida public transit system (Lynx). Supervised day-to-day operations. Developed
staff through performance management. Reconciled security logs. Reviewed inci
dent reports and coordinated preliminary investigations. Managed all equipment
and property. Administered site safety programs per corporate procedures. Perf
ormed account audits and off-hour visits. Developed and maintained Operational
Procedures Manual.
Accomplishments
Increased 168 staff hours to 771 hours, Lynx account, August 2005
Promoted to Account Manager, July 2003
Appointed Security Supervisor, Johnson & Johnson 03 Annual Sales Convention
Account Manager Atlanta Protective Associates, Atlanta, GA 01 02
Administered and monitored a comprehensive high-rise corporate security program
(Heines).
Accomplishments
Managed personnel data input project for client (Heines)
Improved poor client relationship by focusing on the clients specific needs
Promoted to Account Manager, April 02
Deputy Probation Officer Kern County, Bakersfield, CA 98 01
Conducted comprehensive investigation, prepared written and verbal reports to th
e courts. Formulated plans of probation for juveniles. Recommended sentencing
and disposition.
Accomplishments
Passed examination for California Youth Authority Parole Agent I, (9-01)
Managed a caseload of 200 600 Wards of the Court, (7-98)
Promoted from Correctional Specialist to Probation Officer, (6-98)
PROFESSIONAL TRAINING
Disaster Management, Leadership Training, Guard Force Management, Workplace Safe
ty Training, Social Engineering, California Powers to Arrest AB2880, Bureau of S
ecurity & Investigative Services Guard Registration Permit, Florida Class G Lice
nse, Professionalism in Security Manage Level 3, Allied Security Operations Univ
ersity, Defibrillator Training, Customer Relations Management, Managing Conflict
, Accounts Receivables, General Account Standards, Florida Class D License, Prac
tical Supervision, Fire Safety Course, Basic Management Tools, Report Writing, S
cheduling, Managing Overtime, Customer Relations, Negotiation Skills, Time Manag
ement, Ethics & Conduct, Preventing Discrimination & Harassment, Win Team, Gang
Intelligence Techniques, Street Gangs, Customs and Practices, Criminal Personali
ty, Juvenile Court Report Writing, Firearms Training, P.C. 832 Firearms Course,
First Aid and C.P.R., A.C.T., State of California, Deputy Probation Officer Core
Training, Microsoft Word, Excel, Strategic Selling Methodology.
AWARDS AND HONORS
Technical Skills Award, Guard Management Inc., August 09
Leadership Award, Guard Management Inc., July 09
Technical Skills Award, Guard Management, Inc., January 09
Best T.A.G. Hours Award, Guard Management, Inc., December 08
Performance Recognition, J. Maslaka, V.P./GM, Allied Security, June 03
EDUCATION
Post Graduate Studies, Business, Pepperdine University, Malibu, CA
Bachelor of Arts, History, California State University, Los Angeles, CA
Associate of Arts, Transfer Requirements, Antelope Valley College, Lancaster, CA