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Jean McAcy 35-05 87 Street, 4F, Jackson Heights, NY 11372

(718)476-1451(h)*(917)528-4560(c)* jm5eadd2@westpost.net
Overview
A career dedicated to the production and support of documents and services in bo
th supervisory and hands-on support roles. Extensive interface with attorneys, c
lients, IT, DP, paralegals, vendors, support staffs and supervision worldwide. E
xcellent software, organizational and communication skills.
Accomplishments
* Supervised staffs of up to 34 word processors, graphic artists, secretaries, p
roofreaders, helpdesk/troubleshooters, duplicating, communications, data entry,
file clerks, accounting, reception and temporary personnel.
* Responsible for the daily intake/production of 90+ documents with accompanying
instructions. Extensive interface (one-on-one, phone, e-mail) with professiona
ls and clients worldwide on project expectations and provided software, formatti
ng and staffing suggestions. Delegated, tracked, and approved final product of
such. Maintained budgetary guidelines of product when requested.
* Excellent hands-on software skills, a typing speed of 85+ wpm, strong verbal,
written, organizational and troubleshooting skills; consistently reviewed as abo
ve-average in merit reviews.
* Functions also included reviewing, recommending and implementing upgrades in p
roduction hardware, software and methods in order to improve the productas alook
a, turnaround time and cost.
* Human resource functions a" performance documentation, annual reviews, staffin
g, training, orientation and testing. Knowledge of Hay point system.
Hardware/Software
Extensive hands-on operation and support of:
*Windows *Word 2003/2007
*Powerpoint 2003 *Excel 2003/2007
*Lexis Outlook *iManage
*GWI (c.support) *Deltaview
*time management programs *Wordperfect
*Adobe reader/writer (pdf scanning/editing)
*conversions/scanning (text & graphics)
*VNC help desk (internal remote Help Desk)
*tape/PC transcription
*many outdated graphic, database and accounting packages
*pioneered first Edgar filing and supervised subsequent filings
Current Employment History
Simpson, Thacher & Bartlett LLP, 425 Lexington Avenue, NYC
Word Processing, Graphic, Proofreading and Help Desk Supervisor
a" Evenings/Weekend 6/00a"3/08
a" Evenings 5/94a"4/99
Baker & Botts, LLP, 599 Lexington Avenue, NYC
Word Processing Supervisor (days) 8/99-3/00
Education
New York University: B.A.a"Business Administration and courses in
Systems Analysis
Queensborough College: Certificate in Paralegal Studies
Parsons School of Design and The New School: Graphic Design and
Typography
Long Island University: Powerpoint and Excel 2003
Workforce1: Word and Excel 2007
Assorted courses at American Management Association