Issam ISKANDAR

Mobile Lebanon: +961 3 495599

E-mail: issam.iskandar@yahoo.com

Career Objective:

Seeking a position where my education and experience can be exploited and professional skills
enhanced with the potential to progress in my career.

Professional Experience:

Business Development Unit

May 08 Doha Bank - Qatar

July 09
 Developing customers' portfolio and ensuring loyalty by addressing
customers' need in terms of accurate information, guidance and
suitable offers.
 Conduct field visits for current and potential companies to maintain
and increase Bank’s portfolio
 Promote the bank’s products and services and refer corporate clients
 Providing customers with relevant information and guidance..
 Examining Branch's situation and environment as well (type of
customers, competition, new projects in the region…).
 Studying and monitoring Branch Performance Development.
 Determining the target Market (actual and potential clients) for
Amex products.
 Elaborating a business plan and following-up on sales strategy,
achievements of objectives.
 Formulating own recommendation and presenting Credit request.
 Controlling loan setup following approval from Upper Management.
 Managing a team of 12 sales person in order to increase the sales
 Setting-up meeting with all kind of business sectors for more sales
attempts
 Developing sales strategies, marketing campaigns… and close
follow-up on the execution and monitoring the performance.

Customer Service

Sept 05 Bank Audi

Oct 07
 Preliminary Personal loan, Car loan and Credit cards.
 Knowledge in many retail products
 Achieving Yearly/monthly objectives
 Increasing the sales activity of the branches by providing new
customers, loans etc..
 Follow-up sales activities in the Branch through phone calls and on-
site visits.
 Evaluate reports of newly opened accounts, register progress in
cross-selling activities, and monitor progress for necessary
enhancements.
 Ensure coordination with market research companies by gathering
information updates and providing dates for comparative analysis.
 Keep abreast of innovations in the Bank and in the market in terms
of retail banking products and services.
Assistant Manager

Feb 04 CDD – Habitat for Humanity Lebanon

July 05
 Follow up loans applications
 Site inspections and monitoring the field work
 Processing applications for potential loans applicants
 Seeking and communicating with the people to assure the continuity
of the program

Education:

 2006 Masters in Management ( All courses accomplished but still the

thesis in order to receive the degree )
Universite St. Esprit Kaslik

 2004 BA in Business Administration and Marketing

Universite St. Esprit Kaslik

Languages:

 Arabic, French and English very well spoken, read and written

Computer Literacy:

 Windows, Excel, Word. Power Point, Access and excellent Web research skills

Seminars and training:

 Customer Relationship Management (CRM) seminar

 Information Security
 Basel II Operational Risk Implementation
 Selling Techniques seminar
 Product Knowledge and customer satisfaction seminar
 Money laundering seminars

Personal Interests:

 Reading (Marketing, Management)

 Basket ball, swimming
 Movies and Music fan

Personal Information:

 Nationality: Lebanese
 Date of Birth: 23/08/1980
 Marital Status: Single