DEBBIE MEZA

2085 High Pointe Drive #204 * Corona, California 92879 * * 714-457-3409

Results-oriented professional dedicated to superior service within company stand
ards and passionate about providing the most accurate and timely completion of a
ll duties.
SUMMARY OF QUALIFICATIONS
* Skilled in building and maintaining strong customer relationships to promote
company success.
* Exceptional communication skills with ability to interact with individuals at
all levels.
* Strong problem solving skills to resolve issues to satisfaction of management
and customers.
* Superior organization skills with reliable follow through to handle all busin
ess-sector details.
* Thrive in fast-paced, team-oriented environments to achieve established goals
.
* Enjoy encouraging others to succeed in a supervisory capacity.
* Proficient in using Microsoft Office, and Lotus Notes.
PROFESSIONAL EXPERIENCE
HEALTH INSURANCE FIELD SALES REPRESENTATIVE 9-2009 TO PRESENT INSPHERE INSURANCE
SOLUTIONS-HEALTH MARKETS
National Insurance Company providing services and health insurance to the self-
employed and small business owner.
Commission-only Sales Position providing insurance and association benefits to s
mall business owners, the self-employed and individuals/families. A strong empha
sis on inside sales duties and business-to-business sales in a fast environment.
Requires the ability to multi-task and work independently to achieve sales goal
s. Strong customer service skills utilized daily.
INFORMATION RECORDS SPECIALIST III (DOCUMENT CONTROL) 1-2006 to 9-2009
FLUOR
International engineering, procurement, construction, and maintenance service co
mpany.
* Assist with daily operations for substantial company sector with more than 1,
000 employees responsible for refurbishing and building refinery plants.
* Communicate with managers, engineers, and up to 150 suppliers to acquire appr
opriate engineering and contract documentation for supplier approval.
* Participate in bid conditioning meetings to educate suppliers/vendors on appr
opriate document submittal and retrieval procedures.
* Mastered use of company's computerized global project management database to
input and adjust information related to purchase orders, change orders, transmit
tals, and engineer notices.
* Resolve document order issues with outside sales representatives daily throug
h in-person, phone, and e-mail contact.
* Spearheaded 8-month project to compile 120-volume Plant Manual for refinery r
efurbishment in Trinidad.
* Completed company-sponsored Expediting Training Program with focus on procure
ment topics.
* Processing and maintenance of Sub-Contractor transmittals/documents for field
work on a major refinery project.
* Work involved modifying/processing of pdf. files, document processing, scanni
ng/imaging, document organization/filing of engineering materials
SECRETARY TO THE CONTROLLER 3-1982 to 9-1984
Inmont Fullerton, California
Paint and coatings business
* Assisted Controller and accounting department with daily administrative suppo
rt and the timely preparation of financial reports.
* Assisted department with Accounts Receivable function on a regular basis.
BUSINESS MANAGER 4-1981 to 3-1982
Raleigh Hills Hospital Bellflower, California
Medical Clinic
* Daily management of accounts receivable and collections to eliminate overdue
patient accounts.
* Daily interaction with patients to develop appropriate payment arrangements f
or medical services rendered.
* Training and supervision of two employees in accordance with company standard
s.
* Responsible for community awareness of clinic to promote a larger medical pra
ctice
* Regular maintenance/updating of patient interaction/payment plans through cor
respondence logs.
ADDITIONAL EXPERIENCE
PART-TIME CLERK 8-2002 to 9-2003
Mervyns Fullerton, California
Large retail chain store
* Focused customer service employee maintaining all company standards and excel
ling at customer service applications. Excelled in: Women's Sportswear, Jewelry,
Lingerie, and Home Furnishings.
PART-TIME CLERK 6-1999 to 1-2000
JC Penneys Brea, California
Large retail chain store
* Excelled in commissioned sales departments (Women's Sportswear, Jewelry, and
Window Coverings) by developing and maintaining a personal customer file to incr
ease sales. Strong emphasis on providing outstanding customer service.
Legal secretary for two law firms, supporting five lawyers and one investigator.
Secretarial support for a large insurance company.
EDUCATION
BACHELOR OF ARTS IN ENGLISH January 2010
CALIFORNIA STATE UNIVERSITY Fullerton, California
Business Management Coursework * GPA: 3.6 * Golden Key International Honor Socie
ty
CERTIFICATIONS
ACCIDENT AND HEALTH AGENT, LIFE-HEALTH INSURANCE LICENSE-CALIFORNIA
License Number: OG78447 Expires: October 2011