Financial Services Operation Manager, Client Service VP, AVP Unit Operatin Manager, Reconciliation and Compliance Manager, System Conversion Manager with 24 years experience looking for a Middle Management position.
Financial Services Operation Manager, Client Service VP, AVP Unit Operatin Manager, Reconciliation and Compliance Manager, System Conversion Manager with 24 years experience looking for a Middle Management position.
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Financial Services Operation Manager, Client Service VP, AVP Unit Operatin Manager, Reconciliation and Compliance Manager, System Conversion Manager with 24 years experience looking for a Middle Management position.
Copyright:
Attribution Non-Commercial (BY-NC)
Available Formats
Download as TXT, PDF, TXT or read online from Scribd
Institutional Investments Manager Systems Conversions*Metrics*Performance*Client Service*Reconciliation*Risk Manag ement * Aggressive and disciplined professional with a wide range of skills in financi al services including new accounts, operation risk management, performance, cli ent service management and reconciliation management * In-depth understanding of separately managed portfolios and mutual funds inclu ding fixed income, equity, multi-currency and derivatives investments * Enthusiasm and comfort with a high degree of technical and analytical function s * Vast experience managing, developing, training and motivating staff by adherin g to corporate standards PROFESSIONAL EXPERIENCE State Street Corporation (Malvern, PA) 2007-2009 Unit Manager * Oversaw the outsourced daily production efforts for all new accounts, reconcil iation, recordkeeping and performance within the Portfolio Accounting teams for large institutional investment management organization * Managed, trained and evaluated staff of 15 individuals in the daily oversight of 800+ separately managed portfolios and 100 mutual funds with an account base split 60/40 Fixed versus Equity based accounts * Represented the business operations team in the implementation efforts aligne d with the introduction of a new reconciliation tool * Reported to management the performance metrics along with status' on client deliverables * Maintained and fostered effective relationships with external and internal cl ients. Key leader in enhancing and monitoring key deliverables and drivers to en hance procedures and successes * Opened new accounts on internal systems while communicating with custodians to ensure accuracy of portfolio information Self-Employed 2005-2007 Real Estate Development * Joined group of real estate developers to perform analysis, obtain financing, purchase, structure financial models to successfully rent and manage real estate portfolio of twenty properties Morgan Stanley Investment Management (West Conshohocken, PA) 1985-2005 Portfolio Accounting System Conversion Manager 2004-2005 * Hired, supervised, coached, and mentored the reconciliation conversion team of fifteen staff members. * Tested all calculation engines, data rules, and validation to begin conversion reconciliation process for $100 billion fixed income and derivative assets unde r management * Interpreted all documents and participant data for new plans to ensure that ca lculation engine functionality, plan rule setup, administrative practices and pr ocesses, new data requirements, and/or system functionality was accurate and cle arly defined * Used technology to continually develop knowledge and enhance team's service de livery * Provided daily communication to upper management ensuring business unit object ives and targets are accurate and accomplished Product Services Manager 2002-2004 * Global relationship manager responsible for reconciliation and cash management processes for $100 billion assets under management. Assets included equities, f ixed income, multi-currency and derivatives. The team, in co-ordination with tea m in Mumbai, India, produced reconciliations for over 320 portfolios including t he Dean Witter Advisors Funds, Van Kampen Funds, Morgan Stanley Investment Funds and Morgan Stanley Investment Management 230+ separately managed institutional portfolios * Significant interaction with trading and trade settlement processes * Member of the global risk management team for reconciliation that provided str ategic direction for the global processes. Global team included representatives from Mumbai, Singapore, Tokyo, London, New York and Houston locations. Responsib le for West Conshohocken risk reporting metrics * Reduced reconciliation risk breaks by 92% * Hired, supervised, coached, and mentored the reconciliation team of over twent y members * Used technology to continually develop knowledge and enhance team's service de livery * Conducted team's performance reviews and supplied performance feedback/trainin g * Significant one to one interaction with portfolio managers/analysts, product s pecialists, client service administrators, and other investment professionals on a variety of issues relating to investment performance and the decomposition of returns * Worked with other colleagues in global organization to streamline and increase efficiency and accuracy of performance and attribution processes. Teams include : Global Investment Services, Global Investment Group, Risk Management, and Info rmation Technology * Review, modify and maintain the firm's performance policies and procedures to ensure compliance with GIPS Client Service Manager 1995-2002 * New and lost client reporting team member providing metrics to Controllers and Marketing teams * Managed team of six Client Service Administrators providing service to large i nstitutional client base * Assisted team with servicing and maintaining client relationships. Designed an d provided training and documentation of processes to the Operations team to enh ance risk management controls * Global Risk Management lead-participated in a global arena representing the re gion on risk related issues. The global risk management team analyzed and implem ented Sarbanes Oxley standards for operations division * Lead global participant for tactical direction of Asset Gathering Client Infor mation System (AGCIS). Coordinated with Marketing, Controllers and IT departmen ts. Led the Client Service Administration team to the successful implementation of the Morgan Stanley Investment Management Asset Gathering Client Information S ystem from the MAS Client Information System by performing complete business ana lysis role * As lead global risk management client service representative-resolved firm's o perational and client issues by designing team's process to assigned outlined co ntrols * Project plan owner for the Client Reporting work stream of the decommissioning of Sunguard accounting system. Acted as lead liaison for BU and IT. Created tes t plans, assisted with testing, supplied documentation and made recommendations for enhancements * Conducted performance reviews and supplied performance feedback/training Client Service Administrator 1985-1995 * Responsibilities included set-up of new accounts, cash and positions reconcili ation, client reporting and calculation of performance for institutional investm ent separately managed portfolios with market values > $25 million. The strategy of these portfolios included fixed income, mortgage, equity, and international equity * Direct contact with clients, custodian banks and portfolio managers * Regular visits to large custodians banks including State Street, Mellon Master Trust and Northern Trust * Participated in semi-annual client meetings for such clients as Children's Hos pital of Philadelphia, Pennsylvania State Employees Retirement System and Colgat e University * Chosen to perform account administration duties for firm's introductory strate gy products such as high yield, limited duration and international portfolios EDUCATION (BS) Bachelor of Science in Accounting Widener University - Delaware County, PA GPA 3.2 TECHNOLOGY Microsoft Excel, Word & Outlook Microsoft PowerPoint & Access Sunguard Portfolio One Yield Book & Bloomberg GIM2, Portia & PAM