Crystal Lasley

Senior Executive Assistant 617-905-9511

Qualifications
Dedicated and technically skilled business professional with a versatile adminis
trative support skill set developed through experience as an office manager, sec
retary, administrative assistant and office clerk.
Excel in resolving employer challenges with innovative solutions, systems and pr
ocess improvements proven to increase efficiency, customer satisfaction and the
bottom line.
Offer advanced computer skills in MS Office Suite and other applications/systems
.
Skills
Office Management Staff Development & Training
Policies & Procedures Manuals Report & Document Preparation
Spreadsheet & Database Creation Accounts Payable / Receivable
Bookkeeping & Payroll Records Management
Meeting & Event Planning Inventory Management
Expense Reduction (Yellow Belt - Lean Six Sigma Certificate Xerox 2007)
Lotus Notes Deltek
Oracle SL
M (Store Lifecycle Mgmt)
Experience
Complete Staffing, Inc.
Framingham, MA
Temporary Executive Assistant for VP Levels
October, 2009 to Present
Provided temporary support to executive level personnel for various clients of C
omplete Staffing.
Babcock Power, Inc.
Worcester, MA
Executive Assistant to COO & Sr. VP
June, 2008 to September, 2009
Senior Executive Assistant to COO & Sr. VP
Assisted and coordinated daily schedule for COO and interaction on daily base wi
th other VP's and CFO.
Created, edited, and proof correspondences for both COO & Sr. VP. Coordinated a
nd completed all human resource functions for employees under my superiors. Cre
ated power point presentations for quarterly and monthly meetings. Created autom
ated daily stats report that reduced inaccuracies and provided management with a
n important decision-making tool. Scheduled and prepared travel arrangements bot
h domestic and international; prepare agendas; kept travelers updated as necessa
ry. Planed ahead and coordinated multiple projects, and juggled multiple tasks
to meet deadlines. Coordinate internally and externally to manage company and i
ndividual schedules and appointments including long-term calendar planning. Qui
ckly became a trusted assistant to the company president, executive staff and of
fice manager and earned a reputation for maintaining a positive attitude and pro
ducing high-quality work.

Xerox Corporation
Lewisville, TX
Senior Executive
August, 2006 to March, 2008
Senior Executive Assistant
Utilized Database design and management, application development, and coordinati
on of projects. Assisted in technical and administrative support on various lev
els of demand. Provided post production support to XEROX and Customers. Provi
ded additional support and make analytical decisions regarding various process r
equirements such as quote proposal, purchase order creation, delivering of train
ing, and ensure contract fulfillment. Ability to identify customer training iss
ues on standard and non standard products. Contributed to technical discussion
s and decision making processes with other team members and customers. Worked d
irectly with Xerox employees and assisted both Senior and Mid-Level Management.
Provided high level interactions with customers, IT, Consultants, and various pr
ogramming professionals. Developed strategies for cost effectiveness and advise
customers based on their business needs and give continuous feedback. Coordina
ted and organized job costing paperwork and preparation for billing cycles. Res
ponsible for running monthly financial reports through various database software
. Assisted in resolving discrepancies between the customers and Xerox. It was
necessary to ensure that deadlines and commitments were met. Required to maint
ain and accurately report on a timely basis as to the status of Projects assigne
d by Xerox. Prepared travel arrangements for four senior level managers.
IDEXX Laboratories
Westbrook, ME
April, 2006 to August, 2006
Senior Telecommunications Manager - Analyst
Monitored day to day operations of mobile telephones, billing, and related equip
ment. I was responsible to provide end user consulting to ensure best technology
solution and cost effectiveness. Responsible for the completion of work order
request for mobile telecommunication equipment. Processed all telecommunication
billing for payment, along with researching payment issues. Involved with expe
nse management. I was able to saved company over $200,000.00 dollars annually in
cost cutting and coming up with new proposed budget. Supervised vendor install
ations and/or install all telephone equipment. Manage the availability of this s
ervice through good communications with the vendors. Ensured accurate accumulat
ion of telecom data to support all business units within the company. Maintain
accurate up-to-date records of equipment, call detail and expense management dat
a. Continually review and evaluate workflow and procedures and evaluate workflo
w procedures in order to make recommendations for change.
TRC Environmental
South Portland, ME
March, 2005 to April, 2006
Senior Executive Assistant
Responsible for greeting clients, directing incoming calls to correct manager.
Complete and submit budget reports to clients on weekly basis. Process cost reco
very forms for correct billing to ongoing projects. Send out invoices with lette
r of explanation. Assist in filing permits and Notice of Intents with various s
tates and meeting deadlines for scheduled town meetings. Create schedules and ti
melines for projects on Microsoft Project. Managed calendar of appointments, sch
edule travel plans and coordinated luncheon events for client conferences. Redes
igned filing system both manually and electronically. Generated expense reports
and draft request. Assist in project in project setup. Managed and maintain dat
abase for clients.

Otis Elevator, Inc.

Westbrook, ME
March, 2003 to March, 2005
Executive Assistant to Chief Engineer
Responsible for Accounts Payable and Receivables. Manage collections for reside
ntial and commercial accounts.
Complete and submit credit sheet requests. Processing contracts from general con
tractors. Generated acknowledgement letters, final acceptance, warranty package
. Responsible for producing Certificates of Insurance. Directed the process of
approval and submittal packages. Purchasing and managing vendor accounts. Subm
itted lien waivers when necessary. Printing and preparation of mainframe report
s. Generated the billing and invoicing. Responsible for ordering parts. Mana
ged high volume payroll for area locations. Preparation of weekly CST meetings.
Handled all draft processing. Various excel spreadsheet functions. Continual
ly updating customer contact information. Obtain permit for elevators from vari
ous states. Follow up on code issues. Coordinated and participated in monthly Sa
fety Committee meeting.
Conservation Lighting
Portland, ME
March, 2002 to March, 2003
Administrative Assistant to General Manager
Supervisor over Recycling Department. Responsible for staying in compliance with
the state of Maine. Strong customer service skills between clients and vendor
s. Responsible for report management, payroll, and all human resource tasks. A
ccounting duties to include accounts payable, accounts receivables, and collecti
ons.
Business Insurance Agency
Falmouth, ME
July, 1998 to March, 2002
Benefit Specialist-Assistant to Vice President
Gather and consolidate census information. Prepare proposals for insurance bene
fits. Develop plan designs. Process employee benefits for medical, dental, and
life claims. Liaison between doctor's office and patient. Produce monthly-rep
orts

Education
Casco Bay College
BS Business Mgmt.
Certificate in Travel & Tourism