Manager, National Corporate Sales Development, 5/10 - present * Manage a team of 11 analysts that aim to maximize the corporate revenue channe l through B2B contracts and on-line loyalty programs * Structure financial terms and review contract performance for over 1500 corpor ate contracts generating $2B in annual revenue * Coordinating project to include additional airlines in industry leading joint venture * Improve teamwork and communication with field sellers to collaborate on contra ct performance reviews Team Leader, Domestic Network Planning, 5/09 - present * Responsible for capacity planning in 31 cities across the eastern region of th e country that generate over $1.1B in annual revenue * Ensured market frequencies are optimized and schedules are timed for success t o maximize profitability * Monitored industry competitive actions and quantify impact to market scope * Served as mentor to staff in training/development, research, and special proje cts * Represented DL at industry conferences, while developing and maintaining core business relationships with airport officials and industry consultants * Worked closely with leaders from revenue management, sales, corporate real est ate, and consumer marketing on cross-functional projects * Served as point person in department to test new forecasting/scheduling optimi zation software * Created and deliver numerous high level presentations to management on strateg ic goals and initiatives Sr. Analyst * Specialist, Domestic Network Planning, 4/07 - 5/09 * Forecasted new routes and determined market exits on underperforming markets * Lead project to consolidate CVG bank structure from seven to five banks improv ing connecting mass with more flights and seats on each bank * Forecasted results from bank restructure which included annual profit improvem ent of ~$100M and increased connectivity with 28% more flights and seats on ea ch bank Sr. Analyst, Domestic Pricing Strategy, Revenue Management, 1/06 - 1/07 * Owner of Delta's largest hub as a strategic pricing scope involving keeping ab reast of all industry changes and issues, researching extensively to increase co mpetitor knowledge, industry knowledge, and analyzing proposed strategies. * Chosen to be leader of the pricing process improvement committee * Presented formally to senior management through monthly Market Performance Rev iews as well as in weekly Pricing Strategy meetings where a set criteria was use d to evaluate top and bottom performing markets using key indicators * Played a primary role in testing of new pricing systems in the market to deter mine feasibility and adaptability to Delta business needs, as well as provided r ecommendations on new functionality of the current pricing software used * Developed pricing strategies for new markets, including price levels, fare rul es, differentiation strategies, and introductory offers, exploring and researchi ng opportunities to introduce targeted price increases based on certain market c onditions. * Analyzed drivers of underperforming markets while collaborating with parties b eyond the pricing department (consumer marketing, sales, finance, network) to ad dress and resolve controllable issues. * Served as mentor for analysts in pricing operations for market research, speci al projects, training and development. Analyst, Domestic Pricing Operations, Revenue Management, 6/05 - 1/06 * Successfully managed a scope of markets that included CVG East & Caribbean, wh ile becoming an expert on specific fare rules, routings, and restrictions while filing fares with central fare clearinghouse (ATPCO). * Conducted ongoing market research to identify markets where Delta could capita lize on opportunities to increase revenue or continue to expand and capture over all market share. * Developed and lead project on the Cincinnati hub operations to quantify effect s of low cost carrier drive-divert to smaller surrounding cities. * Served role as pricing coordinator which encompassed reviewing industry change s and communicating them to senior management.
EMBRY-RIDDLE AERONAUTICAL UNIVERSITY, Daytona Beach, FL 8/
04-5/05 MBA Graduate Assistant, External Relations * Mass-marketed new CAPT training program to FAA Part 121 carriers and assisted VP of Business Development with analysis of new business opportunities. * Instrumental in building relationship and closing partnership agreement with F ocus Air and Atlantic Southeast Airlines. * Reviewed new contracts/leases and advised senior administration of business im plications to the university. * Created financial models to evaluate government flight contracts presently in the market. CINGULAR WIRELESS/PHILIPS, Atlanta, GA 4/02-7/04 Financial Analyst Contract positions * Worked as a contractor for Cingular and Phillips on financial system integrati ons IBM, Endicott, NY and Atlanta, GA 2/01-3/02 Analyst * Project leader for consolidation of two legacy accounting systems (CAPS) into new system (SAP) from requirements testing through go-live stage. * Worked on cash initiative project for year 2001, improving vendor payable proc ess by validating legal due dates and reviewing current requisition to check pro cess resulting in significant savings to the company. * Performed ad hoc sales performance analysis per requests from the sales operat ions management team. * Evaluated and documented the company's residual payment structure and trained sales representatives on the residual structure. KPMG, Kansas City, MO 8/00-1/01 Consultant * Responsible for managing relationship with client(s) working in conjunction wi th them to define scope of engagement. * Prepared high-level risk assessment analytical procedures and performed benchm ark analysis on items such as aircraft leases for TWA prior to their acquisition by American Airlines. * Worked extensive overtime as necessary to meet client deadlines. COMPUTER SKILLS * Microsoft Office Suite (strong skills in Excel with data manipulation, pivot t ables, functions such as vlookup, macros, tables, charts, conditional formatting ; good skills in Access for data querying and manipulation) * Highly skilled in Microsoft Power Point and public speaking * Fare Product Manager - pricing software used for fare search, calculations and analysis * Extensive end use of FPS, Planet, AirFite and DLTerm * Hyperion (Brio) Intelligence - creation of queries to obtain required data and utilization of pivot functionality * SAP System R/3 * Extensive knowledge of GDS systems and ATPCO * Salesforce.com, PRISM EDUCATION Embry-Riddle Aeronautical University, Daytona Beach, FL 8/04- Present Completed Graduate Coursework, Concentration in Airline Marketing * GPA: 3.8/4.0 * Dean's List Kansas State University, Manhattan, KS 8/95-8/00 Bachelor of Science, Business Administration Double Major in Accounting and Business Management * GPA: 3.5/4.0 * Recipient of Mary Jones Accounting Scholarship * Phi Delta Theta National Fraternity (Vice President, Treasurer)