Navinder is an accomplished Certified Project Management Professional with the k

een ability to see the big picture while staying abreast of business details and
critical deadlines. An effective visionary with ability to communicate clear mi
ssion and objectives, Navinder thrives in environments where sound leadership is
required to establish solid business practices emphasizing accountability, prod
uctivity, reduced costs, improved efficiency, and increased return on assets.
Navinder has practiced as a management professional for 20 years and is highly s
killed at managing system integrations for utilities, ISVs and specialized retai
l industries. He is known for consistent success directing highly complex projec
ts for developing systems, processes, and procedures to streamline operations. H
e has managed large multi-site teams and initiatives, showcasing ability to dire
ct multiple projects effectively.
Hands-on leader possessing long range vision with particular expertise in develo
ping and motivating high performance teams to deliver transformational solutions
for competitive advantage, Navinder is an expert at recognizing, recruiting and
retaining key players and talent for premium assignments and projects.
Strategic Business Planning Business & Customer Focus
Business Relationship Management Organizational Effectiveness
Flexible Resourcing Strategy International Projects
PROFESSIONAL SUMMARY
TURNPOINT SOLUTIONS, ATLANTA, GA 2008 Present
A global full-service consulting and systems integration company recognized for
expertise in the highly specialized area of enterprise asset management for mini
ng, utilities & transit industries.
Principal Consultant
Budgetary responsibility: $3 Million
Team Size: 11
Responsible for service delivery organizations strategies, objectives, goals, te
chnologies, financials, operations and management.
Developed the framework of compliance obligations, service levels, and performan
ce metrics for the execution of the processes and services for development, main
tenance & implementation projects.
Project Manager Development & Maintenance (10/2009-Present)
Amtrak Maintenance of Spear, the Enterprise Asset Management System
Providing Program Management and Business Consulting services leading the over
all delivery of processes and services utilizing internal resources and external
vendors/resources and partnerships.
Established rapport and improved client relations with updated status reporting
, issue resolution and risk management.
Spearheading development of utility applications integrated with Spear to suppo
rt the operations.
Management Consultant Product Implementation (2008-09/2009)
National Water Commission, Jamaica Implementing Ventyxs Customer Suite Applicat
ion
Partnered with NWCs Project Manager in Developing & Implementing:
o Project Management Plan, Data Conversion
o Project Communication, End User Training
o Testing Strategy & Acceptance Plan
o Project Monitoring & Controlling Mechanism & Framework
Authored and developed the Cutover Strategy & Plan for Big Bang Roll-Out of the
application.
 Spearheaded in-house development of Testing Management Application using Scrum
Methodology.
Aggressively led, recommended and mentored team members of the NWC Implementati
on Project Core team in requirements gathering, determining Business Rules & Val
idations and Reporting needs.
Formulated Business Policies & Procedures based on Industry Best Practices.
Collated & Analyzed data for Status Reporting, Issue Resolution & Risk Manageme
nt.
Consistently ensured high standards in management oversight during implementati
on by identifying problem areas and risks, as well as advising client as to risk
management issues and remedial actions as appropriate to mitigate loss based on
risks identified.
Advised NWC executives on business issues and various aspects of project manage
ment during all phases.
TELEDATA TECHNOLOGY SOLUTIONS, WALNUT CREEK, CA 2007
Industry leader System Integrator in the CRM space, providing implementation, up
grade and maintenance & support services for Amdocs Clarify.
Senior Director Client Services
Budgetary responsibility: $4 Million
Organization Size: 22
Led the professional services group with specific focus on establishing rapport
& improving client relations with updated status reporting, issue resolution and
risk management.
Implemented and arranged financial stewardship for projects including developing
forecasts, creating invoices, pursuing prompt payment, negotiating rate changes
.
Analyzed and supported sales efforts including developing RFP responses, respons
e strategies and estimates for implementation services.
SOLTIUS, ATLANTA, GA 2002 2006
Soltius is an Asia based IT consulting firm focused on providing Technology and
Management solutions to large corporations worldwide.
Program Director Outsourcing Practice
Budgetary responsibility: $4 Million
Organization Size: 55
Lead Delivery Manager for several Outsourced Development initiatives, providing
Management and Systems Consulting services.
Orchestrated business development, budget and resource management, issue resolut
ion, business process re-engineering, systems capability analysis, program coord
ination and communication.
Drove efficiency, co-partnering with several global project managers and develop
ment personnel (55 geographically dispersed employees and consultants) working o
n CIS, CMMS and CMS applications utilizing Oracle, Java and .Net technologies.
Achieved targets maintaining high standards and best practices while consistentl
y exceeding expectations with client satisfaction.
Negotiated a smooth transition with the management to re-evaluate and revise the
compensation and benefits package for the employees to a competitive plan in li
ne with the industry standards.
Engagement Manager - Outsourced Development & Maintenance (2004-2006)
Ventyx (formerly Indus International, Inc.) CS Suite (CIS and Billing applicati
ons)
Implemented and managed all aspects of outsourced development & maintenance op
erational framework, communication, organizational change, team selection & trai
ning, environment creation and maintenance, application development, maintenance
and implementation support, software configuration, testing, database administr
ation.
Revamped the outsourcing model within specified development timeframe, allowing
project to evolve with different offerings, reducing spending and saving the co
mpany $1.5 M per year earmarked IT budget dollars.
Engagement Manager Outsourced Development & Implementation (2003)
SREMC, a forward looking Electrical Cooperative CMMS (Construction and Maintena
nce Management System)
Scope included design, development, training & implementation.
Validated requirements, established system design ensuring a tight integration
with Great Plains accounting and other third party staking, outage management, c
ustomer information and billing applications.
Managed resource organization, design, development, testing, training and imple
mentation of the application.
Project Manager Outsourced Development (2002)
Bureau Veritas (certification organization) Management Dashboard & Content Mana
gement System
Bespoke development using the hybrid delivery model of onsite, offsite and offs
hore resources.
SOLTIUS, MUMBAI, INDIA 2000 2001
Soltius is an Asia based IT consulting firm focused on providing Technology and
Management solutions to large corporations worldwide.
General Manager
Budgetary responsibility: $1 Million
Organization Size: 25
Developed and managed the business operations. Orchestrated and Setup the offsho
re center for assisting clients in software development, maintenance and tools u
pgrade in an expeditious and cost effective manner.
People management performance reviews, succession planning, talent assessments
and workforce planning.
Project Manager Implementation
CIS and Billing application (Custima from DST Innovis) for MGL, a GAIL & British
Gas JV
Analyzed and provided ongoing project management activities including Project p
lanning, WBS analysis, activity and task assignment, risk and issue management,
monitoring and control.
Business Process Analysis & Modeling Documented the As-Is and To-Be business p
rocesses.
Designed and implemented End User Training, Pre-cutover, Cutover and Post-cutov
er planning and updated Standard Operating Procedures for all aspects of project
from initiation to project closure.
Account Manager Sofrecom
Led joint initiatives for business development and support projects for India a
nd South East Asia territories for Sofrecom, the IT wing of France Telecom.
ADDITIONAL EXPERIENCE:
Bharat Petroleum Corporation, Ltd., India 1990 1999
Senior Sales Officer LPG Sales & Marketing / Customer Service Center (1997 199
9)
Senior Operations Officer Petroleum Bulk Warehouse (1993 1996)
Sales Officer Retail & Industrial Division (1990 1992)
EDUCATION & TRAINING
MBA (Marketing / Systems Analysis & Design) Birla Institute of Technology, Indi
a (1990)
Bachelors of Commerce (Accounting Honors) Panjab University, India (1988)
Certified Project Management Professional PMI, USA
Certified Scrum Master Scrum Alliance, USA
Certified SAP-SD Consultant SAP-AG Walldorf, Germany

TOOLS & TECHNOLOGY

Tools: Microsoft Project, JIRA, Microsoft Office Suite, Sharepoint
Databases: Oracle, SQL Server
Languages: ASP.Net, C#, J2EE, SQL, HTML, XML