KEVIN OTTLINGER

2845 SW LINCOLNSHIRE Ct
TOPEKA, KANSAS 66614
PHONE 785-224-5156
Objective
Secure a mid level Production or Sales Management position.
Work Experience
Cottman Transmission
Franchise Owner/Operator (2002-2010)
- Set up and maintained fleet accounts and established relationships with local
repair shops increasing outside sales 10% to 15% yearly.
- Worked directly with vendors for best pricing and delivery schedules.
- Tracked customer information to set up effective advertising through print, ra
dio, and television.
- Cultivated a successful loyal staff. Provided on going training to keep them u
p to date with the latest technical aspects of their jobs leading to higher prod
uctivity and quality workmanship.
- Six time yearly customer service award winner for zero customer complaints.
- Midwest franchisee representative to home office to discuss franchisee ideas f
or business improvement.
Payless ShoeSource
Quality Assurance Manager Corporate Office (1999-2001)
- Department tracked and maintained damage return rates below 5% of total sales
.
- Worked with Sr. Management, Buyers and outside vendors to ensure product desig
n and quality met legal and quality standards.
- Coordinator with Payless Taiwan office and thirteen core factories providing q
uality standards, new initiatives and reviews on new samples and deliveries.
- Coordinated with a St. Louis Podiatrist to implement patented shoe comfort des
ign in men's, women's and all children's shoe product.
- Department developed and implemented testing and tracking procedures to ensure
all CPSC standards were met on all children's product.
- Coordinator with marketing and packaging factories to create color design and
shoe box consistency standards.
Operations Manager Distribution Center (1994-2001)
- Responsible for two night Shift Managers, twelve Supervisors, and up to 400 Un
ion employees to process and ship up to 600,000 pairs of shoes daily.
- Developed and implemented accountabilities in the areas of safety, service, qu
ality, and cost.
- Formed union Management committee to improve relations between management and
employees.
- Worked with I.T. and engineering departments to implement new technologies.
Operations Supervisor Distribution Center (1990-1994)
- Supervised areas of receiving, packaging, lift trucks, shipping, and inventory
control.
Field Auditor Indianapolis In./ Pittsburg Pa. (1986-1990)
- Responsible for scheduling, inventorying, auditing paper work, and procedural
training for 70 stores three times yearly.
- Worked with District Managers on loss prevention issues in high loss stores.
Education
- Kansas State University B.S. in Marketing degree