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Resume for Charles J. Sutera 754.423.2460 cjsutera@bellsouth.

net
* Attributes: Fast learner with good communication, whose management and leaders
hip skills offer a hard working approach to finding ways of saving time, sharing
responsibility, and controlling resources in the workplace, especially during t
his economic crisis.
* Goal: To obtain a Full-Time challenging position as a Business Office Director
, Office Manager, Controller, or Property Accountant in an office environment.
Work Experience:
03/15/2010 - Present: Emeritus at Springtree www.emeritus.com Sunrise, FL
BUSINESS OFFICE ASSISTANT
* Responsibilities include assisting the Executive Director(s) and Business Offi
ce Manager on a daily basis.
* Setup billing with each new resident, sign them up for EPAY, and assist with d
iversion program needs.
* Oversee A/R with up-to-date collection records, resident detail, and daily off
ice functions, i.e. meetings.
* Make collection calls during the month and send out certified collection lette
rs following company guidelines.
* Handle vendor related calls, customers inquiries, and employee related HR resp
onsibilities, i.e. FMLA.
* Responsible for handling employee records, resident folders, and collection of
funds for services provided to residents.
* Maintain accurate employee files, from background checks to the organization a
nd setup of employee folders.
* File and provide quarterly and annual reports for the state of Florida and fed
eral government each fiscal year.
* Interact with Directors to resolve billing and other pertinent issues; find th
e best solution under Company Protocol.
10/4/2004 - Present: Appraisal Group Int'l www.agiincappraisals.com Hollywood,
FL
CONTROLLER
* Responsible for all financials including daily cash flow, deposits, payroll, a
nd monthly & yearly budgets.
* Responsible for general ledger entries, reconciliations, trial balance, and ye
ar end books.
* Reconcile ALL accounts receivable, producing AR statements, and control collec
tions for AR.
* Responsible for handling employee records, recruit new clients, new hire train
ing, and manage office & staff.
* Prepared accounts payable, record keeping of AP, and handle all of HR for owne
r/President.
* Notarize documents, order office supplies, office equipment, maintain office n
etwork.
* Prepared memos and letters for most business office transactions and contracts
.
* Process payroll bi-weekly for employees, independent contractors, and maintain
attendance records.
* Answer switchboard daily, transfer calls to departments, control front office
entrance, and monitor voice mail.
* Maintain daily business with vendors, customers, independent contractors, and
employees.
* Prepare and file Form 941 with Schedule B and the UCT-6 quarterly reports accu
rately and timely.
* Implement and maintain passwords on the network and setup accounts on ALL web
related sites i.e. EFPTS.
01/2004 - 07/2004 Innovative Surveillance Technology www.ist-letc.com Deerfield
Bch., FL
ASSISTANT CONTROLLER / HUMAN RESOURCES ASSISTANT
* Reconciled accounts receivable, sent out statements, and collected AR.
* Distributed HR Pamphlets, organized staff meetings, also maintained employee r
ecords and assisted the CEO.
* Responsible for accounts payable, sent out payments only with proper authoriza
tion or purchase orders.
* Created business office reports that included corporate resolution & budget.
* Processed ADP payroll for 70+ employees and maintained time card system.
* Ordered background checks and setup new hires, plus called references.
Work Experience: (Continued)
07/2001- 10/2003 Presidential Place http://www.flassistedliving.com/Presidential
Place Hollywood, FL
BUSINESS OFFICE MANAGER
* Reconciled accounts receivable, sent out statements, and collected AR.
* Distributed HR pamphlets, organized staff meetings, and assisted the administr
ator.
* Responsible for accounts payable, sent out payments, and maintaining employee
records.
* Created business office reports that included corporate reports & budget.
* Setup and processed ADP payroll for 100+ employees and maintained time card sy
stem.
* Ordered background checks and setup new hires, plus called references.
* Participated or conducted Company events for employees, residents, and their f
amily members.
* Handled emergency evacuations, fire drills, and hurricane preparations.
02/1998 - 05/2001 Classic Residences by Hyatt, North Park Hollywood, FL
ASSISTANT & ASSOCIATE PROPERTY ACCOUNTANT
* Reconciled accounts receivable, sent out statements, and collected accounts re
ceivable.
* Traveled to many other Classic Residence communities for weeks at a time to re
organize accounting departments.
* Conducted cabinet meeting of department heads & administrators and organized s
taff meetings.
* Assisted senior property accountant, executive director(s), director(s) of nur
sing, and residents.
* Created business office reports that included corporate reports & budget.
* Responsible for accounts payable, sent out payments, and worked as manager on
duty on weekends.
* Setup and processed ADP payroll for 120+ employees and maintained time card sy
stem.
* Participated in activities for residents and actively attended to daily needs.

08/1991 - 12/1997 Walgreens- Miami North District Hollywood/Davie/Miami, FL


ASSISTANT MANAGER, STOCK MANAGER, PHARMACY ASSISTANT, & CASHIER
* Setup new stores, worked all shifts, and managed employees in the retail envir
onment.
* Cash Management, scheduling, store revisions, deliveries, and inventory contro
l
EDUCATION:
* Hollywood Hills High School, Hollywood, Florida, 1986 thru 1989 Honor Societ
y; Sports Assistant
* Flagler College, St. Augustine- 1989/1990 Student Athlete; Secretary in Presid
ent's Office; Accounting Major/Business Minor
* St. Petersburg Junior College, St. Petersburg, Florida 1990
* Broward Community College, Davie, Florida 1991; Liberal Arts, Business, and Ac
counting
TOOLS:
* Microsoft Office 2003-2010 (Outlook, Word, & Excel)
* Proficient in QuickBooks Pro 2003-2010 ; ADP Payroll Certified, E-Time, Kronos
, E-Labor, Citrix
* Notary Public for the State of Florida- # DD 900411 Expires June 21, 2003
* Others: ACI Track, ACI 365, ReportSmith, Peachtree, Lotus, AccPac, and Skyline
REFERENCES:
* Kevin Rapczynski-AGIINC-954.986.4287 ;Jennifer Mann-Emeritus-954.572.4261
Bruce Kenyon- ODP-954.295.3229 ;Brent Robinson Henry-DNB-5