Phone: (936) 499-5702 * E-mail: kc6d92b6@westpost.net CAREER OBJECTIVE Accomplished, versatile, and perceptive Sales Management Professional seeking an opportunity to leverage strong leadership abilities, an exemplary record of sal es achievement, and demonstrated time management and organizational skills in su pporting an organization achieve its established goals. VALUE OFFERED * Relationship Building - merges solid interpersonal and communication skills to forge, nurture and maintain strong business and customer relationships. Enthusi astically collaborates with internal colleagues to achieve established goals and expectations. * Knowledge and Expertise - demonstrates expertise in sales, marketing, B2B sale s, territory management, account management, relationship management, market pen etration, cold calling, prospecting, networking, lead generation, presentation, proposal development, and data analysis. * Team Building and Motivation - effectively communicates with and motivates tea m members, fostering an atmosphere of teamwork and collaboration with an emphasi s on goal attainment. * Customer Service - blends integrity, innovative thinking, and leadership attri butes to ensure first-rate customer satisfaction. Optimizes service delivery usi ng sound decision-making talents, critical thinking skills, and an unwavering dr ive to excel. * Competitive Drive & Strategic Thinking - personable, persuasive, and highly re spected for business acumen, displaying a positive leadership approach, and cons istently surpassing goals. PROFESSIONAL EXPERIENCE Philip Morris USA, Houston, TX, 09/00 to 05/10 Territory Sales Manager, 09/2000 to 01/2004 & 07/2008 to 05/2010 * Advanced rapidly through a series of increasingly responsible roles over the c ourse of a highly successful ten-year tenure based on superior sales management and consultative selling skills. * Developed and implemented short and long-term business development plans to se ll trade programs at 150 retail locations throughout an assigned territory, impr oving revenue growth annually. * Forged, nurtured, and maintained strong client relationships and provided exem plary standards of customer service and support, improving client satisfaction, retention, and referrals for new business. * Monitored competitor performance, evaluated market trends, and conducted in-de pth business analysis for each client account to determine individual client nee ds, closing high value sales. * Merged vast product knowledge with superior presentation skills to provide tar geted ideas and programs for clients, increasing sales within each retail accoun t to improve bottom line profitability. * Traveled extensively throughout the territory to generate new, repeat, and ref erred business, successfully penetrating new markets, acquiring new accounts, an d improving brand positioning. Selected Achievements * Recognized for achieving the highest Retail Leaders penetration for 2008, 2009 , and 2010 and received the Leadership Frontier Award in 2008 and 2010 based on superior sales performance. * Achieved highest New Brand Launch Sales in Louisiana in 2002 and 2003 and in T exas in 2009 and 2010 through effective marketing, consultative selling, prospec ting, lead generation, and networking. * Earned the TSM Outstanding Leader Overall in 2003 for exceptional sales achiev ement. * Consistently in the top 8% in 2008 through 2010. Unit Manager, 11/04 to 07/08 * Directly contributed to company performance by offering expertise, reliability , and continuity in the creation and sale of game plans, increasing sales in a u nit of 5 Territory Sales Manager's. * Played a pivotal role in generating up to $75 million in sales revenue annuall y through the effective leadership and coaching of Territory Sales Manager's, le ading to optimized levels of revenue. * Developed and implemented individual business generation plans for individual Sales Manager's and provided direction and support in the execution of daily rol es, improving Manager performance. * Successfully managed 5 key accounts, creating game plans for Northwest Petrole um, Gulf Wholesale, and 3 SAM's Club's, improving the volume and value of repeat business in an existing client base. Continued ... Kenneth Crumpler ~ Page 2 of 2 * Devise innovative sales and marketing programs for a sales force that covered four states and demonstrated an innate ability to drive revenue growth and impro ve market positioning on all brands. * Developed and maintained loyal relationships with clients and exercised outsta nding interpersonal and analytical skills to resolve client concerns without los s of goodwill or risk of further escalation. Selected Achievements * Earned senior management recognition for a proven record of success, ranked #2 /#3 out of 14 Unit Mangers in 2006, and received the Leadership Frontier Award i n 2005, 2006, and 2007. * Consistently in the top 5% in Texas in 2006 through 2008 through successful bu siness development initiatives. Sales Development Associate, 01/04 to 11/04 * Responsible for identifying potential new business opportunities and creating marketing processes that generated sales within each retail store in the state, improving overall sales volume. * Completed in-depth analysis of Louisiana's Cigarette Sales to identify possibl e new markets and led a team of three Territory Sales Manager's in identifying a nd closing lucrative sales leads. * Performed the full spectrum of business development functions including lead g eneration, prospecting, networking, cold calling, negotiation, and presentation to key decision makers. Selected Achievements * Received the Leadership Frontier Award in 2004 based on a proven ability to ge nerate volume sales. SYSCO Foods, Little Rock, AR, 02/98 to 09/00 Sales Marketing Associate * Managed a complex daily workload with responsibility for sales, marketing, bus iness development, market penetration, new product launches, account management, cold calling, and customer service. * Demonstrated an innate ability to identify and follow up new leads, complete e ffective cold calls, and secure new and repeat business from small to high volum e customers. * Developed long-standing client relationships through successful account and re lationship management, securing sales of new and existing products through effec tive negotiation and closing. * Traveled extensively to client sites, skillfully marketing company products to improve the value of repeat orders, improving revenue growth, brand positioning , and bottom line profits annually. Selected Achievements * Received the Circle of Excellence Award in 1999 for achieving and exceeding ch allenging sales goals in an increasing competitive market, through successful ac count management and customer service. EDUCATION & TRAINING B.B.A. Marketing & Management, Southern Arkansas University, Magnolia, AR, 12/97 Continuous corporate training in Development Plans, Solution Selling, Advanced S olution Selling, Making the Connection, and Financial Selling COMPUTER SKILLS Microsoft Office Suite: (Word, Excel, PowerPoint); Email Applications, and Inter net Applications