Professional Documents
Culture Documents
PROFESSIONAL EXPERIENCE
2008-2009 Assistant Area Manager, Accessories, Gucci
* Responsible for expanding the Gucci brand at the flagship store on Fifth Avenu
e, New York City.
* Responsible for managing Accessories Department budget of 18M.
* Maintain a welcoming and inviting selling floor; inspire associates to practic
e outstanding customer service each day and thereby ensure superior guest experi
ence consistently.
* Develop, execute and manage department operational plans for sales associates;
motivate and guide associates to produce results through detailed planning and
thorough execution.
* Maintain time and attendance records to ensure accurate payroll.
* Manage proper register performance from sales associates; make sure tills are
in balance at the beginning and end of each shift. Resolve till and register con
flicts.
* Monitor and manage staff of 20 associates. Monitor steady associate developmen
t by conducting routine coaching and feedback. Encourage and coach associates to
attain their best personal growth.
* Analyze financial reporting tools to help direct the department performance to
goals and budget. Demonstrated excellent attention to detail.
* Purchased, tracked, and managed all facets of inventory, including all food an
d produce supplies, office supplies and kitchen and store equipment.
* Established and managed a network of successful vendor relations.
* Hired, trained, developed, evaluated, disciplined, and when necessary, dischar
ged a staff of 40 employees.
* Established successful customer service and vendor relations standards; traine
d, developed, led and held accountable all team members to execute these standar
ds.
* Managed payroll and kept it within budget; ensured adherence to all applicable
wage and hour laws for minor and non-exempt employees.