KUMAR KULATILAKE

197 Oakton Lane, Lake Villa, IL 60046

847 421 5742 cell
kk6f568c@westpost.net
U.S. citizen
SUMMARY
Highly analytical Engineer with a proven broad range of skills and experience in
hardware, software, testing and cellular networks. Ability contribute with both
hardware and software knowledge. Strong analysis and problem solving skills wit
h enhancing traditional methods with unconventional methods. A team player, who
was seen as a mentor, resource and an asset by the team members. A lifelong lea
rner who quickly adapts and rise to new challenges.

* Experience in testing and debugging of CDMA, 1X and EVDO cellular devices

* An extensive background in hardware root cause analysis and resolution of CD
MA, 1X, EVDO and GSM cellular devices and related products
* An extensive background in troubleshooting cellular network products at modula
r and component level with accurate problem identification and resolution
* Experience resolving network interface issues
* Field and global factory support experience
* Developed, reused and maintained LabView programs
* Experience in building, calibration and troubleshooting of test systems
* Provided many test enhancements
* Corrective Action Preventative Action
* Continuous Improvement Processes

PROFESSIONAL EXPERIENCE
MOTOROLA INC (Mobile Devices Business), Libertyville, Illinois
Senior Engineer Software/ Hardware - CDMA Product Support Engineering (2009 - Ma
y 2010)
Performed debugging, integrating and testing software in an embedded real-time e
nvironment for CDMA cell phones Developed effective solutions for customer issue
s, field issues and factory issues. Provided software updates to continuously im
prove the product quality and to meet regulatory changes.
* Provided technical support to various Feature teams, Development teams, CTS (C
ustomer Technical Solutions) team and Project Managers to resolve urgent custom
er issues.
* Identified and resolved hardware/software issues working closely with the CDMA
PSE HW team. Followed up with taking preventative action by providing constant
feedback to various product teams.
* Traveled to field, customer centers and repair centers to reproduce, data log
and to root cause urgent field issues.
* Performed New Product Introduction analysis with root causing the failures and
providing the resolutions with meeting the deadlines.
* Created comprehensive test planes and designed tests using hardware, network a
nd software background to successfully capture/reproduce the field failures and
bug fixes.
* Resolved network interface and phone/radio configuration issues with problem i
dentification and corrective action, resulting customer satisfaction.
* Ensured product transfer from the integration team with feature study, proper
documentation and tools.
* Analyzed, resolved and supported Rival, Crush, ZN4, KRZR, W755 and many other
cellular phones. Developed an understanding of CDMA Devour and the Android env
ironment.
* Provided hardware/software support for the group based on high level of expert
ise.
* Achieved high customer ratings for Post Launch Support.

Senior Technician Software /Hardware - CDMA Product Support Engineering (2007 -

2009)
Performed debugging, testing and integrating software/hardware in an embedded re
al-time environment for CDMA cell phones
* Developed effective solutions for post launch software and hardware issues mee
ting deadlines.
* Provided customer focused technical support to various Feature teams, Developm
ent teams, CTS (Customer Technical Solutions) team and Project Managers to resol
ve urgent customer issues.
* Worked closely with the CDMA PSE HW team to quickly isolate and resolve hardwa
re/software issues. Took preventative action by providing constant feedback to v
arious product teams.
* Traveled to field, customer centers and repair centers to reproduce, data log
and to root cause urgent field issues.
* Analyzed, resolved and supported RAZR, RAZR2, V950, E815 and many other cellul
ar phones.

Senior Technician Electronics - Product Support Engineering (GSM-CDMA) 1999 -

2007
Performed field return analysis, new product introduction analysis, accelerated
life test analysis, global factory support and field support.
* Resolved factory stop shipment issue with quickly identifying the root cause.
Provided and implemented corrective action reducing any down time.
* Analyzed field failures, determined the root cause, submitted suspect componen
ts for material failure analysis and followed up with notifying the vendor for c
orrective action which resulted improved quality.
* Setup in department automated test systems, reduced the test back log and cycl
e time. Developed, reused and maintained LabView programs to meet department ong
oing automation needs.
* Tested devices for component and carrier validation (Verizon, Sprint, U.S. Cel
lular and other). Supported cost reduction related activities with Spirent C2K t
esting, Parametric testing, radiated testing and with bench testing. Analyze the
test data and root caused any system or product failures meeting the deadlines.
* Developed creative trouble shooting techniques with using hardware, networks,
and software knowledge which is documented and regularly used by the PSE hardwar
e team with improved accuracy.
* Mentored and trained new engineers and technicians with trouble shooting techn
iques to get them up to speed.
* Provided technical leadership to technicians.

MOTOROLA INC (NETWORK SOLUTIONS GROUP), Arlington Heights, Illinois

Technician Electronics (1995 - 1999)
Analyzed of TACS, NAMPS, CDMA, CABLECOMM (TDMA), networks circuit boards and mod
ules
* Provided technical support to production group with troubleshooting of test fi
xtures and systems.
* Stay Proactive on component reliability and other quality issues with providin
g feedback to Production and Technical Operation Groups.
* Worked closely with test and development engineers providing test enhancements
, product and process improvements. Additional work experience prior to 1995 pro
vided upon request.
EDUCATION
B.S. Computer Science, Roosevelt University, Schaumburg, IL
Associates Degree in Electronics Technology, Truman College, Chicago
TRAINING
EVDO Call Processing: Five Minutes in the Life of an EVDO Handset, CDMA Call Pro
cessing: Five Minutes in the Life of a CDMA Handset, Understanding CDMA, Underst
anding GSM, GSM System Overview, LabViewI, LabViewII and number of other courses
.
Automated Tools: Spirent C2k, CDMA parametric test bench, GSM parametric test be
nch, GPS, Battery testing, Current measurement equipment, radiated testing
Test Tools: QXDM, QPST, QCAT, Ethereal, RadioComm, RSD Lite, RSD General, CPV
Test Equipment: Lauterbach JTAG, DMM, spectrum analyzer, Oscilloscope, HP8924, H
P8960, Signal Generators, Power Meters and other test equipment