Resume

Andrea R.
Ricks
785 W. Providence Rd., D102
610.622.1734(home)
Lansdowne, Pennsylvania, 19050
215.280.2998(cell)
ar70a190@westpost.net
PROFESSIONAL BACKGROUND
ENUMERATOR, US Government, Dept.of Commerce (2010 to present)
2010 Census
Folcroft, Pa.
Mr. Steven Crandall, Manager
COLLECTION CONSULTANT, Global Business to Business (2008 to 2010)
Credit Mediators, Inc., Upper Darby, Pa., 19082
Mr. Steven Farabelli, General Manager
Global business to business sales of services that helped
corporations with clients, vendors, collections, and legal
services...
SUPERVISOR, Client Services (2007 to 2008)
Raymour & Flanigan, Springfield, Pa.,19064
1.315.453.2500
Ms. Kim Brown, Manager2007
Maintenance of successful business relationships among the
customers, customer sales representatives, sales staff, warehouse,
and administration.
Sr. ACCOUNT EXECUTIVE (2005 to 2007))
HSBC/Beneficial Financial Services, Holmes, Pa., 19043
1.800.367.2884/#43204612
Mr. Michael Farley, Manager
Sr. ACCOUNT EXECUTIVE (2001 a" 2005)
American Business Financial Services/Upland Mortgage, Philadelphia,
Pa., 19107
1.800.422.2456
Responsible for the origination of private real estate mortgages
Anticipate current financial needs and future possibilities
Select, orientate, and provide the products and services that
maximize customer goals and long-term relationships
Perform selling, processing, underwriting, and closing
responsibilities
Coordinate with staff, senior management, clients and vendors
Mr. Jason Fallon, Manager
SUPERVISOR (2000 a" 2001)200
Archer Services, Inc. for Advanta National Bank, Horsham, Pa., 19044
1.800.550.4250
Responsible for the operators and receptionists at four corporate
locations in Horsham and Springhouse, Pa.
Responsible for recruiting, training, scheduling, and monitoring
Responsible for contract administration and evaluation
CORPORATE ACCOUNT OFFICER (1997 a" 2000)
Advanta National Bank, Horsham, Pa., 19044
1.800.550.4250
Responsible for the origination of private real estate mortgages
Anticipated current financial needs and future possibilities
Selected, orientated, and provided the products and services that
maximized customer goals and long-term relationships
Performed selling, processing, underwriting, and closing
responsibilities
Interacted with staff, senior management, and vendors regarding
current trends, strategic planning, training, customer focus and
business priorities
Supervised new staff
Awarded into the "Top Gun" club, 1998
Mr. Mark Geraulo, Director
CUSTOMER ACCOUNT REPRESENTATIVE (1994 - 1997)
RMH Research & Marketing, Inc., Lansdowne, Pa., 19050
Responsible for the marketing, monitoring, and retention of Blue
Cross Blue Shield products and services to the State of Florida
customers
Responsible for involving the best resources to optimize the results
statewide regarding products and services
Supervised staff
Submitted annual plans, monthly evaluation reports, and weekly
status reports
Awarded annually as a top performer
Featured in the national Research & Marketing Magazine
Contact>Eric or Carlton
SENIOR MARKETING ASSOCIATE (1991 a" 1994)
Clement Communications, Inc., Concordville, Pa., 19330
1.800.345.8101
Responsible for the marketing, retention, and growth of corporate
accounts nationally, in Canada, and in the West Indies.
Provided employers with motivational materials for their employees
in pamphlet, poster, and video forms
Interacted with clients and staff to ascertain the attitude,
culture, and values that the products needed to reflect for optimum
results within each company
Participated with staff and senior management regarding the current
trends, strategic planning, budgets, and training
Submitted annual plans and monthly status reports
Awarded annually as a top performer
Mr. Edward Johnson, Director
EDUCATION
Howard
University
Bachelor of Science
Portland State
University
Corporate Management
Training
Certificate
Corporate Sales
Training
Certificate
Mortgage Licensing
ORGANIZATIONS & AFFILIATIONS
Who's Who in American Women
Who's Who in Western America
Delta Sigma Theta Sorority
Urban League, Board of Directors, Portland, OR.
NAACP National Convention Director, Portland, OR.
Civil Service Commission

REFERENCES(co-workers}:
Mrs. Carolyn Porter, Exec. Assistant, ABFS/UplandMortgage,
215.264.0379
Ms. Dinah Williams, Sr. Account Executive, SovereignBank,
215.294.0612
Ms. Laura C. Mason, Sr. Account Executive, HSBC/Beneficial,
610.247.5815
Mr. Peter Mayer, Manager, A BFS/Upland Mortgage, 215.869.6278
Ms. Marilyn Ashley, Account Officer, Advanta National Bank,
215.474.3289
Ms. Sharon Smith, Manager, Credit Mediators, Inc., 215.500.1314