ELTON L.

HENDERSON H (216)759-7875 Cell (330)858-4516

3737 Big Walnut Drive Groveport, Ohio 43125 eh71acde@westpost.net
OBJECTIVE: To utilize past and present experience with the opportunity for prof
essional growth based on performance.
QUALIFICATIONS:
Respecting / Listening to Others
Quick Study / Adaptable
Accepts Responsibility
Open to New Ideas
Problem Resolution
Innovative / Creative
Team Development
Mechanically Inclined
REPRESENTATIVE ACHIEVEMENTS:
FACILITATED THE PURCHASE of new products and re-cycled others that greatly reduc
ed the cleaning and repair time associated with HP Autoloaders and Pickers.
READILY ASSUMED RESPONSIBILITY for a highly complex computer for use in processi
ng large computer simulations, utilized by a large government identity.
PROVIDED COMPUTER AND TECHNICAL SUPPORT for 17 counties in the State of Georgia.
Developed computer futuristic plans resulting in an $80,000 automated equipmen
t purchase.
RESPONSIBLE FOR TRAINING, installation, operations and maintenance of the Comman
d Tactical Information System, and also served as Network Administrator, establi
shing network standard operations procedures.
INSTRUMENTAL IN A 75% GRADUATION RATE (as an instructor) for the Armys Communica
tion School; highest among the Training Command.
IMPROVED DIRECTORATES AUTOMATION by 60%, and improved automated processing capab
ility by 75%, by reviewing and revising procedures.
PLAYED A MAJOR ROLE in moving a Computer Science School (300 students) from Ft.
Harrison Indiana to Ft. Gordon Georgia over a two-month period.
TRAINED AND ASSISTED 12 MILITARY UNITS in the implementation of hardware and sof
tware applications.

PROFESSIONAL EXPERIENCE:
Exemplary background gained in successful positions as:
Asst Electronic Tech
- CBS Personnel (Funai Service Corp) 9/2008 Present
Perform repairs to consumer electronics (LCD TVS, CRT TVS AUDIO/VIDEO EQUIPME
NT).
Technician II Assembly
- Pinnacle Data Systems, Inc. 6/2006 8/6/08
Performed light electronic and or electromechanical assembly work of moderate
complexity.
Followed procedures and diagrams in performing engineering changes as required.
Identified opportunities for process improvements and suggested changes.
Tested HP Autoloaders, Pickers and Sun Micro System Products.
Supervisor
- Jenkin-Bekins American Standard 10/2005 1/2006
Responsible for ensuring that all specifications and repairs were made accordi
ng,to American Standard guidelines.
Printer Technician
- Data Exchange Corp 5/2005 8/2005
Responsible for repairing Lexmark and Dell computer printers.
Forklift Operator
CBS Companies 3/2004 5/2005
Responsible for picking, restocking and storing, merchandise.
Merchandise Processor
- Gap 9/2003 01/2004
Responsible for picking, restocking, corrections, processing returns merchandise
,and Cherry Picker driver.
Merchandise Handler
- Limited Distribution 9/2002 9/2003
Responsible for picking, restocking merchandise and Power Jack,
Forklift driving.
Customer Service Representative
- Insight Communications 2001 4/2002
Placed and updated service orders, troubleshooting all cable related problems. I
nstalled cable and associated devices.
Contractor
- Comms People, Inc Chicago IL 2000
Installed software and hardware for FedEx rate increase project.
Computer Technician
State of Georgia, Department of Administrative Services 1995 - 2000
Provided administrative and technical support; installation and troubleshooting
of computers and network support; installation of Routers and Controllers.
Corrections Officer
-Washington Correctional 1994 - 1995
Supervision of inmates, maintaining security and discipline; preparing of admini
strative reports.
Chief of Computer Operations
United States Army 1971 - 1993
Served as Vax Node Manager; directed all administrative and technical computer s
upport utilizing VMS.

EDUCATION / TRAINING:
Sixty-five semester hours, majoring in Business with a minor in Computer Science
; A+ Certification; Local Area Network; Troubleshooting, Maintaining and Upgradi
ng PCs; Certified Network Engineer; Total Quality Management; Automation Securit
y; Computer Managers Course. Built Windows 2000, Mail, Applications, Print and W
eb Servers in a classroom environment.
Hardware: Mainframe Computers: IBM 360/30, 40, 70 , 4381 and AS400
Mini Computers: VAX, Honeywell, Sperry 5000, and Univac
Software: Lotus 123/Notes, Windows 3.1 and 95/98, WP/5.1 and 6.0 Dbase III, IV,
Quattro Pro, DOS, Microsoft Office, NT, 2000, XP.