ALI H.

IBRAHIM
611 Otisco Street, Syracuse, New York, 13204, ai743d64@westpost.net,
(315) 516 - 1151

OBJECTIVE
To obtain a position where I can apply my Computer Engineering,
Computer Science, Networking and professional work experience to
contribute to a company's growth and success.
ENGINEERING TECHNOLOGY EXPERIENCE
APPLICATION ENGINEER April 1st, 2010 - Present
ShoreGroup Inc, Syracuse, New York
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Configure monitoring of multiple network devices such as routers,
switches, servers, call managers, firewalls, etc using ICMP, SNMP
pollers.
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Developed/troubleshoot PHP and Perl scripts that are used to
retrieve system information from network devices.
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Thoroughly exercised tools and maintained the performance of the
Linux operating system by constantly monitoring cpu utilization and
free disk space.
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Maintained MySQL databases and tables. Inserted service tests,
network devices and granted permissions to authorized users.
Performed multiple queries that link different tables.
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Troubleshoot State Machine Design issues in relation to database
table entries.
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Coordinated with Customer Service Managers, as well as customers to
ensure successful monitoring of their critical network
infrastructure.
NETWORK/TELECOM OPERATIONS ANALYST: August 2008 a" March 31, 2010
National Grid Power Corporation, Liverpool, New York
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1st Level Network Analyst for service areas in the north east of
United State, several cities within the United Kingdom, and India.
Duties include a thorough analysis of network issues via telnet,
trace route, ns lookup, pings, and other related commands within the
Corporate WAN and LAN.
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 1st level Telecom Operations Analyst for services areas in the north
east of United States. Duties include a thorough analysis of alarms on
troubled circuit cards, fiber mediums, channel banks, multiplexers,
individual DS0'sand DS1's. Other duties include performing T-1
failovers via cross connects through DACs programming.
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Assigned, removed, and changed Hostnames on Internet Protocol
addresses in Domain Name Systems for Keyspan energy, National Grid
and Niagara Mohawk Domains.
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Monitored electrical and communication transmission tower light
functionality and coordinated failures with the Federal Aviation
Administration and the Transmission Line Department of National Grid.
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1st level Energy Management System Analyst for services areas in the
north east of United States. Duties include maintaining the network
and telecom operations of Remote Terminal Units.
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1st Level analyst for the corporate help desk. Duties include
performing user account operations in Active Directories, resolving
Wireless internet connection options with VPN and secureID cards,
Virus removal, Microsoft outlook issues, and more.
WEB ADMINISTRATOR AND DEVELOPER: July 2009 - Present
Around The World Imports & Big Bear Entertainment/Promotions,
Syracuse New York
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Complete custom design of the company's website using external
cascading style sheets, html, and JavaScript.
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Designed company blog, and shopping cart for ticket purchases,
merchandise, and events.
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Actively making updates and changes for improved optimization and
marketability.
FREELANCE PROGRAMMER AND PC TECHNICIAN: August 2009 - Present
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Using Java, Visual Basic, JavaScript, C, C++, C#, and python to
design and program small business applications for mechanics, school
teachers and architects in Syracuse New York
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Serviced a pool of over 30 customers in Central New York with
computer related issues including virus removal, OS
re-install/upgrade, data backup, wireless/LAN internet connections,
email issues, etc.
 EDUCATION: January 2005 a" Present
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(CURRENTLY PURSUING) MASTER'S OF SCIENCE: Computer and Information
Science
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BACHELOR OF SCIENCE: Computer Engineering Technology
State University of New York Institute of Technology at Utica/Rome
MERITS: 2009: PRESIDENT'S LIST, 2007-2009 DEANS LIST HONOR
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ACADEMIC MINOR: Applied Mathematics
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ASSOCIATE OF APPLIED SCIENCE: Computer Engineering Technology
Onondaga Community College, Syracuse, New York
RELATIVE COURSEWORK:
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Programming languages: C, C++, C#, Java, Visual Basic, Python, PHP,
Perl, MySQL
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Network communications and troubleshooting
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Applied Mathematics
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RISC/CISC Processor Architecture
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Desktop/Laptop maintenance
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Linux, Windows Operating Systems
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Relational Databases (MySQL)
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Microcontrollers and Embedded Systems
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Artificial Intelligence
Letters of Recommendation along with Reference List are available
upon request.