Alan Detterline 484-888-2184 Email: ad1be9e8@westpost.

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Alan Detterline
HR * Retail * Operations
312 Hidden Creek Drive * Downingtown, PA 19335
Cell: 484-888-2184 * Email: ad1be9e8@westpost.net
Human Resources Manager
Healthcare * Retail * Technology

Accomplished retail and HR executive with over 10 years of experience aligning h

uman talent with company plans and objectives.
MBA trained with steady record of contribution, promotions, and success with eve
ry employer. Expert at increasing sales, cutting costs
Recruits, motivates, and retains winning teams. Extensively trained - on-the-job
and in Professional Development courses - in HR topics including conflict resol
ution, workforce diversity, and leadership.
As HR Executive Team Leader for Target Stores, hired, trained, and developed mor
e than 55 employees in all aspects of store operations.
CORE COMPETENCIES
Expense Control
Inventory Control
Internal Controls
Regulatory Compliance
Employee Relations
Interviewing
Labor Relations
Training/Development
Workforce Planning
Staff Management
Strategic Planning
Team Leadership
Merchandising
Change Management

PROFESSIONAL EXPERIENCE
TARGET, Philadelphia, PA 2005-Present
Second Largest discount retailer with annual sales of $65 billion and 351,000 em
ployees.
Steady record of contribution, promotions, and success during five years at Targ
et.
Executive Team Leader, Sales Floor (2009-Present)
Promoted to recruit, hire and train 200+ team members in all areas of store oper
ations to ensure another successful store opening.
Recognized as a quarterly district top performer seven times.
Increased sales by a minimum of 22% each year with the company. Reduced shrink a
nd store expenses by 115%.
Received Target's Golden Contribution Award each year during 2005-2010:
Commended for consistently exceeding the sales plan, reducing payroll, and cutti
ng store expenses by 10% from previous year.
Nationwide, only 45 stores (among 1700+) achieved that status.
Executive Team Leader, Logistics (2006-2009)
Hire and trained 55 new team members for a new store opening. Emphasized company
best practiced to process 525 tractor trailer loads of freight each year. Taske
d with full accountability for a full and high-impact sales floor for store cust
omers.
Executive Team Leader, HR (2005-2006)
Identified hiring requirements, developed action plans, conducted orientations a
nd ensured proper training for all current and new team members.
Provide overall assessments of each team leaders growth potential with upper man
agement. Reviewed all yearly performance assessments and made determinations of
pay increases. Coached personnel to provide a superior shopping experience for g
uests.
Develop proactive solutions to any potential barriers for success. Focused on de
velopment of each team member to reach their full potential. Utilize all company
resources to effectively manage and operate a successful/profitable store opera
tion.
Home Goods INC, Blue Bell, PA 2003-2005
A division of TJX companies offering discounted home furnishings. Annual sales $
17.1B and 125,000 employees.
Store Manager
Recruit, Hired, and trained 85 new employees for HG's first store in Pennsylvani
a.
Achieved highest percentage over sales plan (27.7%) for the first two years.
Achieved Lowest shrink percentage (.51%) and second-lowest turnover (2%) in comp
any.
Hired, trained and assisted with three new store openings. Supported two existin
g stores during remodeling.
BED, BATH & BEYOND, Exton, PA 2001-2003
Leading retailer of home appliances and kitchenware.
Operations Manager, Exton, PA (2002-2003)
Department Manager, Wilmington, DE (2001-2002)
Achieved successful opening for new store by recruiting, hiring and training 85
new employees on company procedures to. As Department Manager, increased sales a
nd optimized inventory levels.
Received company recognition for providing superior customer service four times.
Selected as a district trainer for all new store openings in tri-state area.
Increased sales by an average 33% through effective merchandising each year.
WALTER & JACKSON INC, Parkesburg, PA 1999-2001
A family owned and operated lumber and building materials business with annual s
ales of $98 million with seven locations in Lancaster, York and Chester Counties
.
Store Manager
Increased sales, profit margin, and market share.
Introduced 17 new product lines to existing mix which generated 22% increase in
sales and 30% in gross margin.
Refined and eliminated eight non-performing categories and provided lumber and b
uilding materials on site to reduce customer wait times.
Recognized as top performing location for percentage increase in sales and gross
margin.
EDUCATION AND PROFESSIONAL DEVELOPMENT
MBA, West Chester University, West Chester, PA (2005)
B.S., Business Administration, West Chester University, West Chester, PA (2001)
Penn State Continuing Education Workshops
Conflict Management and Resolution * Business Writing * Management Skills * Gend
er Issues in the Workplace
Equal Opportunity * Sexual Harassment in the Workplace