DONNA BYRD

17050 Carlson Drive #1312 (303) 257-3379

Parker, Colorado 80134 donna_byrd@comcast.net

OBJECTIVE
Human Resources, Administrative Assistant, Accounting or Customer Service positi
on
SUMMARY
* 10+ years experience in administrative, accounting and customer service in hos
pitality, transportation and manufacturing industries
* Recognized as a hard worker working well as team member or independently
* Strong focus on organization, multi-tasking and getting the job done
* Takes pride in helping others achieve both individual and corporate goals
EXPERIENCE
Mikron Denver Corp, Aurora, CO 2001 to 2010
Administrative Assistant
* Verified invoices to purchase orders/receivers and entered into accounts payab
le system to ensure timeliness of domestic and international payment/reports
* Tracked, collected outstanding invoices ranging from $5,000 up to $1,000,000,
and made bank deposits
* Researched timesheet differences, allocated time to appropriate jobs, and perf
ormed data entry ensuring accurate, timely processing; backed up payroll as need
ed
* Managed travel reservations including flights, hotels, and cars for 40 individ
uals
* Updated travel and vacation calendar to ensure efficient resource allocation
* Purchased office supplies as well as on-demand ordering to ensure adequate sup
plies on hand at all times
* Managed security system alarm codes and phone system resolving issues directly
with vendors
* Scheduled meeting rooms and arranged catering as required
* Planned events for annual celebrations, outside activities, holiday parties an
d picnics
Graebel Van Lines, Aurora, CO 1999 - 2000
PBX/Accounting Clerk
* Managed multi-line world-wide switchboard for both residential and corporate r
elocations; call volume demanded 2 people on phone at all times
* Promoted to accounting to perform credit card reconciliations
* Assisted in all departments as requested
GENERAL NOVELTY Ltd., Denver, CO 1997 - 1999
Accounting Clerk
* Conducted bank statement reconciliations for 170 stores including data entry
* Dealt with returned checks as liaison between customers and collection agencie
s
* Created templates for journal entries and used modems to retrieve bank informa
tion
* Backed up receptionist for 121 phone lines
Donna Byrd Page 2
Prior work history includes accounting, customer services, cashiering and cateri
ng/restaurant in various industries
TECHNICAL SKILLS
10-key by touch; Microsoft Excel, Word; Quattro Pro; ADP Payroll; various phone
systems

EDUCATION AND TRAINING

Attended various workshops/seminars including: Dealing with Difficult People, Pe
ople Skills, Understanding Personalities, Excel, Word, and ADP Payroll
Graduated from Webster-Schroeder Senior High School, Webster, New York